Traditional Room, 1 King Bed
from $150
Sheraton Brooklyn New York Hotel
4.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 136 reviews
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Recent guest reviews
Good, clean, great price for the area, an easy walk to nice restaurant and coffee places close to water.
Hotel was nice, need better vending machines, those were old and not working. Shower overflows all over the bathroom floor. Poor design. Otherwise, very nice.
Room was okay. Hotel doesn't have parking, you have to pay $50 per day to park your car in a parking facility.
Room was spacious, hotel was located near several subways and overnight parking nearby was cheaper than downtown NYC.
Hotel was great but upon arrival we had to put a 300 hold deposit down. Have never had a deposit that expensive before.
I love the stay the bed was comfy and I love the shower great hot water. It wasn't too noisy and the staff members were amazing.
Nice hotel, great amenities, close to everything. Highly recommended recommended
The block was filled with ghetto and the check in is right next to door which was cold and uncomfortable. We did reservation in advanced and said it was our wedding night/honeymoon. There was no blink of the eye and the room was subpar. No tub either. Hot water in bathroom took 15 seconds to kick in and there was 0 pressure. No view like they show online. Staff was blah.
Good ubication but so expensive!..no wifi free in the beedroms!!. No restaurant with variety food...personal so serious!.
Beds uncomfortable, food / breakfast buffet was terrible with no service for the price. When I told the lady at the front this, she said "sorry, oh I see you have a 20$ incidental for breakfast, can I charge that to the card on file?" She completely ignored the fact that when she asked how everything was I said it was terrible. If your in the hospitality business, you should listen to what your customers are saying and provide customer service.
We stayed a single night on our way back to Buenos Aires. Everything was great.
Friendly staff and warm welcome (recommended great nearby places to eat)
Nice staff, comfort bed, clean room, suitable location
Overall it was a good experience. I stayed one night for an interview. The only con was one of the night hotel staff was very rude, not to myself but I watched as she talked to a guest. It was very unpleasing, rude , and very sarcastic like. Luckily another staff member came out to assist us because the line was getting a little long. the day staff was very night and always willing to help and answer questions.
There is nothing wrong with the hotel that the staff could possibly control, but Brooklyn is so noisy at night: shouting out on the street at 1 a.m., trucks backing up at 2, construction booms and thumps at 3 or 4 or whenever they start in the "morning."
I would definitely come back to this hotel. The location is excellent and the amenities are pretty good. I would also recommend this hotel to friends.
The hotel was neat, clean, near shopping, and restaurants. The staff was polite and willing to help. Room service was fast and the food was good. If you are driving into Brooklyn, the parking was very poor. They do have valet service but very limited drop off space. The parking attendants were great and really tried to accommodate us. The hotel was convenient and had great views of the city.
The hotel staff were great! Dinner at the hotel was good. It was very comfortable.
Since I am a shopper, like the fact that this hotel near many stores, which increased my purchasing power. It's also its in area where public transportation was easily accessible. I will stay here again.
Went to a show at Barclay's Center. Very convenient location and price.
Guest reviews for Sheraton Brooklyn New York Hotel
Everyone
Good, clean, great price for the area, an easy walk to nice restaurant and coffee places close to water.
nice hotel.
Everyone
Hotel was nice, need better vending machines, those were old and not working. Shower overflows all over the bathroom floor. Poor design. Otherwise, very nice.
no parking space
Everyone
Room was okay. Hotel doesn't have parking, you have to pay $50 per day to park your car in a parking facility.
Everyone
Room was spacious, hotel was located near several subways and overnight parking nearby was cheaper than downtown NYC.
hotel
Everyone
Hotel was great but upon arrival we had to put a 300 hold deposit down. Have never had a deposit that expensive before.
Everyone
I love the stay the bed was comfy and I love the shower great hot water. It wasn't too noisy and the staff members were amazing.
Everyone
Nice hotel, great amenities, close to everything. Highly recommended recommended
Review comment
Manager responded on Mar 15, 2017
Thank you for staying with us and for recommending us. We hope to see you again soon!
ghetto location and small room for price
Everyone
The block was filled with ghetto and the check in is right next to door which was cold and uncomfortable. We did reservation in advanced and said it was our wedding night/honeymoon. There was no blink of the eye and the room was subpar. No tub either. Hot water in bathroom took 15 seconds to kick in and there was 0 pressure. No view like they show online. Staff was blah.
nice hotel good ubication
Everyone
Good ubication but so expensive!..no wifi free in the beedroms!!. No restaurant with variety food...personal so serious!.
beds uncomfortable, buffet terrible
Everyone
Beds uncomfortable, food / breakfast buffet was terrible with no service for the price. When I told the lady at the front this, she said "sorry, oh I see you have a 20$ incidental for breakfast, can I charge that to the card on file?" She completely ignored the fact that when she asked how everything was I said it was terrible. If your in the hospitality business, you should listen to what your customers are saying and provide customer service.
Thank you for your review and great comment about our staff and comfy beds. Please come see us again soon!