Skip to main content
Beginning of main content

Recent guest reviews

AC was broken during the stay. The elevator also had major issues.

I enjoyed the look of the property. I really enjoyed the view from the 8th floor. I was able to see across the street where a very nice sitting area is being made.

I love the location of the hotel, I’m not a fan of the policy to not clean the rooms daily.

I would say I liked the room for space and a comfortable bed. There was no trachcan liners. There was no refrigerator or microwave. 5here wasn't even a continental breakface. Some of the furnishings looked worn. The hardwood floor was different to me, but I liked the floors. Overall I was disappointed with this hotel and would not stay there again anytime soon.

Room was clean but small (to be expected). It lacked promised amenities such as bathrobes and didn't have basic amenities such as shower caps. Check-in was efficient and staff were professional.

Good customer service, fantastic location, and amazing food. Try the house Cab.

Hotel was oversold on bookings rooms.

Staff was great! They only clean your room if you ask - not sure why hotels are still doing this?!?

its downtown Brooklyn

Many pieces of furniture in the room were worn and had chips/scratches. One of the tables in the bedroom was missing a leg/foot and was very wobbly. TV remotes did not work. Phone system was antiquated. Room was not clean enough when we arrived. We did a wipe down and there were still sticky stuff on some of the surfaces where a drink or glass was left. Both my wife and I were bitten during our sleep by something in the bed. A couple of the bath towels had holes in them. Felt unsafe for my wife to walk alone outside of the hotel (apparently the place next door had been turn into a shelter for battered women and no one had informed us). We were very disappointed with our stay and chose to check out early.

Construction going on so lots of things in the way

Hotel location is very easy to get to and near great stores to shop at. Walking distance to restaurants.

Room was not as clean as it should have been especially during these covid times. Room service did not clean room my entire stay

It was very nice and clean place and very pleasant stay

Duffield Street Brooklyn NY

Hotel highlights

  • Close to Barclays Center Brooklyn and Brooklyn Heights Promenade
  • Onsite dining
  • WiFi and wired Internet in rooms and public areas (fees apply)
  • Concierge services

Located in Downtown Brooklyn, Sheraton Brooklyn New York Hotel is within a mile (2 km) of popular sights such as Barclays Center Brooklyn and Brooklyn Heights Promenade. Each of the 321 rooms at this 4-star hotel includes an iPod dock, a coffee maker, and an LCD TV.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Guests can expect WiFi, wired Internet, and 42-inch LCD TVs with cable channels and first-run movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and laptop-compatible safes are also standard.


Property features

At Sheraton Brooklyn New York Hotel, guests have access to WiFi in public areas, a computer station, and express check-out. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and wedding services.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for Sheraton Brooklyn New York Hotel

Everyone (24) Couples (7) Family (13)
1
Business Business

AC was broken during the stay. The elevator also had major issues.

By on May 25, 2022

Review comment responded on Jun 13, 2022

Please accept our apologies for the inconvenience, the issue shave since been addressed.

5
Everyone

I enjoyed the look of the property. I really enjoyed the view from the 8th floor. I was able to see across the street where a very nice sitting area is being made.

By on May 14, 2022

Review comment responded on Jun 13, 2022

Thank you for the wonderful feedback and we look forward to seeing you soon.

5
Family

I love the location of the hotel, I’m not a fan of the policy to not clean the rooms daily.

By on Apr 19, 2022

Review comment responded on Jun 13, 2022

Thank you for the wonderful feedback and we look forward to seeing you soon.

2
Everyone

I would say I liked the room for space and a comfortable bed. There was no trachcan liners. There was no refrigerator or microwave. 5here wasn't even a continental breakface. Some of the furnishings looked worn. The hardwood floor was different to me, but I liked the floors. Overall I was disappointed with this hotel and would not stay there again anytime soon.

By on Dec 20, 2021

4
Everyone

Room was clean but small (to be expected). It lacked promised amenities such as bathrobes and didn't have basic amenities such as shower caps. Check-in was efficient and staff were professional.

By on Oct 28, 2021

5
Family

Good customer service, fantastic location, and amazing food. Try the house Cab.

By on Oct 12, 2021

4
Everyone

By on Oct 11, 2021

2
Everyone

By on Aug 17, 2021

3
Everyone

By on Aug 15, 2021

1
Business Business

Hotel was oversold on bookings rooms.

By on Aug 3, 2021

Sheraton Brooklyn New York Hotel

228 Duffield Street, Brooklyn, NY 11201
url importing http://www.orbitz.com/New-York-Hotels-Sheraton-Brooklyn-New-York-Hotel.h3360610-p2.Hotel-Reviews
There was an error importing /New-York-Hotels-Sheraton-Brooklyn-New-York-Hotel.h3360610-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-York-Hotels-Sheraton-Brooklyn-New-York-Hotel.h3360610-p2.Hotel-Reviews

Frequently asked questions