Sheraton Brooklyn New York Hotel

4.0 star property

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Photo gallery for Sheraton Brooklyn New York Hotel

Reception
Exterior
Lobby
Bar (on property)
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
228 Duffield Street, Brooklyn, NY, 11201
  • Place, Brooklyn Tabernacle
    ‪3 min walk‬
  • Place, Brooklyn Paramount
    ‪5 min walk‬
  • Place, Brooklyn Bridge
    ‪9 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪34 min drive‬

Room options

Room, 2 Double Beds (Club Level)

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed

8.2 out of 10
Very good
(220 reviews)
  • City view
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(91 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Club Level)

7.2 out of 10
Good
(7 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 525 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

7.6 out of 10
Good
(7 reviews)
  • 525 sq ft
  • Sleeps 5
  • 2 Double Beds

Presidential Suite, 2 Bedrooms

  • 525 sq ft
  • Sleeps 7
  • 2 Double Beds

Room, 1 King Bed, Balcony

  • City view
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Brooklyn

Brooklyn Bridge is a short stroll from Sheraton Brooklyn New York Hotel, and other popular attractions like Barclays Center Brooklyn are within a mile (2 km). Each of the 321 rooms at this 4-star hotel includes an iPod dock, a coffee maker, and an LCD TV.

What's nearby

  • Brooklyn Tabernacle - 3 min walk - 0.2 miles
  • Brooklyn Paramount - 5 min walk - 0.3 miles
  • New York Transit Museum - 6 min walk - 0.4 miles
  • Brooklyn Bridge - 9 min walk - 0.5 miles
  • Barclays Center Brooklyn - 16 min walk - 0.9 miles

Getting around

  • Hoyt St. Station - 3 min walk
  • Brooklyn Flatbush Avenue Station - 12 min walk
  • John F. Kennedy Intl. Airport (JFK) - 59 min drive

Restaurants

  • ‪Tio Pio - ‬2 min walk
  • ‪Chihiro Tea - ‬1 min walk
  • ‪BonChon Chicken - ‬2 min walk
  • ‪Little Pizza Parlor - ‬1 min walk
  • ‪Kimoto Rooftop - ‬1 min walk

About this property

Sheraton Brooklyn New York Hotel

At Sheraton Brooklyn New York Hotel, guests have access to WiFi in public areas, a computer station, and express check-out. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include free newspapers, laundry facilities, and an ATM.
Guests can expect WiFi, wired internet, and 42-inch LCD TVs with cable channels and first-run movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and laptop-compatible safes are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (23 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 9:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
  • Dogs and cats only
  • 1 total (40 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 250 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Frequently asked questions

Is free cancellation available at Sheraton Brooklyn New York Hotel?

Sheraton Brooklyn New York Hotel provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Brooklyn New York Hotel?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Sheraton Brooklyn New York Hotel on Apr 19, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Sheraton Brooklyn New York Hotel?

This hotel is located in Brooklyn, a short 10-minute walk from Brooklyn Bridge and also 15 minutes on foot from Barclays Center Brooklyn. You'll also find Wall Street and 5th Avenue within a short drive.

Is parking available on site at Sheraton Brooklyn New York Hotel?

No, this hotel doesn't offer parking.

Does Sheraton Brooklyn New York Hotel include a casino at the property?

No, Sheraton Brooklyn New York Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Brooklyn New York Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sheraton Brooklyn New York Hotel?

Couples staying at this hotel will appreciate amenities like a down comforter and bathrobes as well as a restaurant.

Does Sheraton Brooklyn New York Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sheraton Brooklyn New York Hotel have a restaurant that serves breakfast?

Yes, Sheraton Brooklyn New York Hotel serves breakfast for a surcharge each morning at Avere.

Does Sheraton Brooklyn New York Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sheraton Brooklyn New York Hotel for a fee of USD 20.00 per accommodation, per night.

Does Sheraton Brooklyn New York Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Sheraton Brooklyn New York Hotel?

The closest major airport to Sheraton Brooklyn New York Hotel is LaGuardia Airport (LGA), which is 10.7 mi away (32 minutes by car). Another top airport is Newark Liberty Intl. Airport (EWR), which is located 15.3 mi away (41-minute drive).

Are there rooms with balconies that I can book at Sheraton Brooklyn New York Hotel?

Yes, some guestrooms at this hotel offer either a furnished patio and a balcony where guests can enjoy city views.

Does Sheraton Brooklyn New York Hotel have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Sheraton Brooklyn New York Hotel.

Sheraton Brooklyn New York Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 772 out of 1547 reviews
Rating 8 - Good. 354 out of 1547 reviews
Rating 6 - Okay. 218 out of 1547 reviews
Rating 4 - Poor. 97 out of 1547 reviews
Rating 2 - Terrible. 106 out of 1547 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Arpana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Line for check in took almost 45 mins. Heat, phone and tv in room didn't work
Stayed 1 night in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good clean hotel. Front desk people nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donald

Stayed 3 nights in Jan 2026

8/10 Good

H

Liked: Cleanliness, amenities, property conditions & facilities
Nice room for a good price. A few annoyances: A drawer kept rolling out. Sink faucet cold water handle too tight, hot water handle completely loose.
Stayed 2 nights in Jan 2026

2/10 Terrible

Darrell

Stayed 3 nights in Dec 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service
Very clean comfy room Staff friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Amy, Pembroke

Traveled with family
Liked: Cleanliness, amenities
Staff was great!
Stayed 2 nights in Nov 2025

10/10 Excellent

alireza

Liked: Cleanliness, staff & service, amenities
Everything was great. Clean room, friendly staff, and a comfortable stay overall. Had a really good time.
Stayed 3 nights in Dec 2025

8/10 Good

Anuja

Stayed 1 night in Dec 2025

10/10 Excellent

Kelsey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and easy to speak with. The hotel was in walking distance of nice restaurants and the subways for easy use to get to Manhattan. Would definitely stay again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Patrice

Liked: Cleanliness, amenities
Staff is lovely as always
Stayed 2 nights in Dec 2025

10/10 Excellent

Lindsey, Houston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at the Sheraton Brooklyn New York. It is a great spot just outside Manhattan that has hotel rooms large enough to fit more than two adults. The location is great as well as it is within walking distance of multiple subway stations, restaurants and retail shopping. The rooms are a little dated and one of the televisions had an issue with the volume but nothing was a deal breaker. Staff was friendly and courteous. Will def stay here again
Stayed 4 nights in Dec 2025

8/10 Good

Erna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and room service was extremely kind. Check-in and check out were smooth and speedy. We didn’t get the breakfast. The gym was a little dusty but overall good. It’s in downtown Brooklyn and less than an hour away from main attractions so great location. I’d definitely recommend w
Stayed 4 nights in Dec 2025

10/10 Excellent

Devin

Stayed 4 nights in Dec 2025

8/10 Good

Courtney

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Sherzod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A man at the reception provided incorrect information.
Stayed 3 nights in Dec 2025

4/10 Poor

Charlene

Disliked: Cleanliness, amenities, property conditions & facilities
Room
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

Ravshan

Stayed 2 nights in Dec 2025

2/10 Terrible

Kellee

Traveled with family
Liked: Cleanliness, staff & service
It was really bad, so bad that my kids and I was able to eat nothing, I wasted $60 and we left hungry!
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria

Stayed 2 nights in Dec 2025

10/10 Excellent

Huanhua, NEWYORK

Stayed 1 night in Dec 2025

8/10 Good

Frank

Stayed 1 night in Dec 2025

8/10 Good

Sam, Surrey

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel location is excellent… staffs are friendly and helpful
Stayed 4 nights in Dec 2025

6/10 Okay

LEROY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The reason for only three stars is because they elevator wasn't working and I had to walk down from the fifteenth floor to checkout. When I called the front desk beforehand to let them know that there was a problem, they said that they would get back to me but never did. Thus the reason I had to walk, plus I'm nearly 70 years old. Not happy!
Stayed 1 night in Dec 2025