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Sheraton Brooklyn New York Hotel

4.0 out of 5.0

Recent guest reviews

Good, clean, great price for the area, an easy walk to nice restaurant and coffee places close to water.

Hotel was nice, need better vending machines, those were old and not working. Shower overflows all over the bathroom floor. Poor design. Otherwise, very nice.

Room was okay. Hotel doesn't have parking, you have to pay $50 per day to park your car in a parking facility.

Room was spacious, hotel was located near several subways and overnight parking nearby was cheaper than downtown NYC.

Hotel was great but upon arrival we had to put a 300 hold deposit down. Have never had a deposit that expensive before.

I love the stay the bed was comfy and I love the shower great hot water. It wasn't too noisy and the staff members were amazing.

Nice hotel, great amenities, close to everything. Highly recommended recommended

The block was filled with ghetto and the check in is right next to door which was cold and uncomfortable. We did reservation in advanced and said it was our wedding night/honeymoon. There was no blink of the eye and the room was subpar. No tub either. Hot water in bathroom took 15 seconds to kick in and there was 0 pressure. No view like they show online. Staff was blah.

Good ubication but so expensive!..no wifi free in the beedroms!!. No restaurant with variety food...personal so serious!.

Beds uncomfortable, food / breakfast buffet was terrible with no service for the price. When I told the lady at the front this, she said "sorry, oh I see you have a 20$ incidental for breakfast, can I charge that to the card on file?" She completely ignored the fact that when she asked how everything was I said it was terrible. If your in the hospitality business, you should listen to what your customers are saying and provide customer service.

We stayed a single night on our way back to Buenos Aires. Everything was great.

Friendly staff and warm welcome (recommended great nearby places to eat)

Nice staff, comfort bed, clean room, suitable location

Overall it was a good experience. I stayed one night for an interview. The only con was one of the night hotel staff was very rude, not to myself but I watched as she talked to a guest. It was very unpleasing, rude , and very sarcastic like. Luckily another staff member came out to assist us because the line was getting a little long. the day staff was very night and always willing to help and answer questions.

There is nothing wrong with the hotel that the staff could possibly control, but Brooklyn is so noisy at night: shouting out on the street at 1 a.m., trucks backing up at 2, construction booms and thumps at 3 or 4 or whenever they start in the "morning."

I would definitely come back to this hotel. The location is excellent and the amenities are pretty good. I would also recommend this hotel to friends.

The hotel was neat, clean, near shopping, and restaurants. The staff was polite and willing to help. Room service was fast and the food was good. If you are driving into Brooklyn, the parking was very poor. They do have valet service but very limited drop off space. The parking attendants were great and really tried to accommodate us. The hotel was convenient and had great views of the city.

The hotel staff were great! Dinner at the hotel was good. It was very comfortable.

Since I am a shopper, like the fact that this hotel near many stores, which increased my purchasing power. It's also its in area where public transportation was easily accessible. I will stay here again.

Went to a show at Barclay's Center. Very convenient location and price.

Room options

Club Room, 1 King Bed, Business Lounge Access

King 1 | Sleeps 2

Club Double Room, Business Lounge Access

Full 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Suite (Double)

Full 2 | Sleeps 5

Guest reviews for Sheraton Brooklyn New York Hotel

Everyone (15) Couples (62) Business (15) Family (17) Friends (11) Other (16)
5
Everyone

Good, clean, great price for the area, an easy walk to nice restaurant and coffee places close to water.

By on Sep 11, 2017

4

nice hotel.

Everyone

Hotel was nice, need better vending machines, those were old and not working. Shower overflows all over the bathroom floor. Poor design. Otherwise, very nice.

By , from Brooklyn, New York on Sep 11, 2017

4

no parking space

Everyone

Room was okay. Hotel doesn't have parking, you have to pay $50 per day to park your car in a parking facility.

By , from MA on May 27, 2017

5
Everyone

Room was spacious, hotel was located near several subways and overnight parking nearby was cheaper than downtown NYC.

By on May 11, 2017

4

hotel

Everyone

Hotel was great but upon arrival we had to put a 300 hold deposit down. Have never had a deposit that expensive before.

By , from H on May 9, 2017

4
Everyone

I love the stay the bed was comfy and I love the shower great hot water. It wasn't too noisy and the staff members were amazing.

By on Feb 14, 2017

Review comment responded on Feb 19, 2017

Thank you for your review and great comment about our staff and comfy beds. Please come see us again soon!

5
Everyone

Nice hotel, great amenities, close to everything. Highly recommended recommended

By on Feb 2, 2017

Review comment responded on Mar 15, 2017

Thank you for staying with us and for recommending us. We hope to see you again soon!

2

ghetto location and small room for price

Everyone

The block was filled with ghetto and the check in is right next to door which was cold and uncomfortable. We did reservation in advanced and said it was our wedding night/honeymoon. There was no blink of the eye and the room was subpar. No tub either. Hot water in bathroom took 15 seconds to kick in and there was 0 pressure. No view like they show online. Staff was blah.

By , from Colorado on Jan 17, 2017

3

nice hotel good ubication

Everyone

Good ubication but so expensive!..no wifi free in the beedroms!!. No restaurant with variety food...personal so serious!.

By , from v on Dec 31, 2016

2

beds uncomfortable, buffet terrible

Everyone

Beds uncomfortable, food / breakfast buffet was terrible with no service for the price. When I told the lady at the front this, she said "sorry, oh I see you have a 20$ incidental for breakfast, can I charge that to the card on file?" She completely ignored the fact that when she asked how everything was I said it was terrible. If your in the hospitality business, you should listen to what your customers are saying and provide customer service.

By on Dec 8, 2016