The property was okay, clean, rooms were nice. My big issue was, i needed ice, and could not find an ice machine anywhere - and when I asked the front desk, they had no idea because they didn't work at the hotel, and I felt really bad for the girl at the front desk because she was asked to be there to help out but was not given the resources to fully help guests. I have absolutely no qualms with her, but it was very frustrating that there was no one that could help in this situation.
Always wonderful. Great food and service.
Great spa and hotel with fabulous restaurant. All it needs is a view of the ocean.
Everything was great. Check in could have been friendlier as the other times I’ve stayed here. Not sure what was bothering this associate but he seemed a bit annoyed to check me in.
The bed was extremely comfortable! But walls were way to thin. Heard everything the couple staying next to us was doing. Didn't like how they handled check out. They over charged me the wrong amount. Not satisfied how the front desk handled our finally bill!
The decor of the hotel is classy upscale My Room was very clean and comfortable The breakfast was very nice and food was very good the only thing I would have liked was to have some kinda room service offered 24 hours also a ice machine that the guest could have access to rather then having to call
Breakfast is the same every day - I did not like this.
Bedding was poor quality, pillows were synthetic and hard, had to use something else as a pillow
Safe environment, easy parking, clean and friendly. Tablecloths on tables for breakfast, with fresh flowers in the vases. Its all the little attention to detail that makes this hotel one of my favorites.
Beautiful place to stay , nice room space , and playing pool game on the lobby was fun.Bed sheets were not soft enough.
The hotel is new and clean But it would be better if it offers laundry coin machine service - it was a bit inconvenient to me as the hotel don’t have laundry machines
Different hotel than I’ve been in before... nice, different decor, has a salon on 2nd floor, pool table, complimentary breakfast.
It was so loud. People were walking all night and we could hear them over head. The hotel is beautiful. Great breakfast but the beds were uncomfortable and it was loud.
This hotel is the cleanest hotel I've ever been to. The décor, service and quality were all top notch. Absolutely beautiful hotel, can not recommend enough. I will book again for my next trip to Buffalo.
What a beautiful hotel! Very clean and smells fresh everywhere you walk. Will not be disappointed with your stay here!
Clean rooms. Excellent service. Convenient location
Second time we have stayed and definitely the last. Nothing special and a bit over priced for what you get.
Located 2.5 mi (4 km) from Eastern Hills Mall, The Delavan Hotel & Spa is within a 5-minute drive of Diamond Hawk Golf Course. This 60-room, 4-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, minibars, and coffee makers are other standard amenities.
Guests of The Delavan Hotel & Spa enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include free newspapers, a ballroom, and an ATM.
The property was okay, clean, rooms were nice. My big issue was, i needed ice, and could not find an ice machine anywhere - and when I asked the front desk, they had no idea because they didn't work at the hotel, and I felt really bad for the girl at the front desk because she was asked to be there to help out but was not given the resources to fully help guests. I have absolutely no qualms with her, but it was very frustrating that there was no one that could help in this situation.
Always wonderful. Great food and service.
Great spa and hotel with fabulous restaurant. All it needs is a view of the ocean.
Everything was great. Check in could have been friendlier as the other times I’ve stayed here. Not sure what was bothering this associate but he seemed a bit annoyed to check me in.
The bed was extremely comfortable! But walls were way to thin. Heard everything the couple staying next to us was doing. Didn't like how they handled check out. They over charged me the wrong amount. Not satisfied how the front desk handled our finally bill!
The decor of the hotel is classy upscale My Room was very clean and comfortable The breakfast was very nice and food was very good the only thing I would have liked was to have some kinda room service offered 24 hours also a ice machine that the guest could have access to rather then having to call
Breakfast is the same every day - I did not like this.
Bedding was poor quality, pillows were synthetic and hard, had to use something else as a pillow
I am sorry to hear about the experience you had at the hotel. I would be interested in hearing more about the issue with your bill so I could take a look at it for you and see what the issue was. I look forward to hearing back from you.