This is the first hotel that I have been to that the checkin time is after 12pm.. the checkin time was at 3pm.. not only that, but when I arrived at 3pm to checkin I was told that I have to wait another 30 minutes so that the room can be cleaned.. I expected EVERYTHING to be ready because me and my friends just came from an extremely long trip that was around 8 hours and were extremely tired.. we arrived at the hotel at 7am, and they told us that checkin is at 3pm.. it turned out that we checked in at around 3:45pm.. I am extremely disappointed with the service we received and I want something to be done about it
Nice place
We arrived on a late flight but still had a 2-hour drive ahead. This hotel is right across from the airport and made the perfect place to sleep before continuing our trip. Very clean. Night and morning staff were professional and pleasant. Bed was comfortable.
The huge room!
Hotel was full. Could hear the person above me. A lot of activity in the hallway all night also. Woke up several times due to noise.
Pristine clean room and super fresh smelling blankets and pillows
It was very clean and service was good. Breakfast was also very good for being in a hotel
Very nice place to stay before flying out of the Buffalo Airport.
Very clean and staff was excellent and very courteous
All around great stay room kinda of tiny tho but great
People above us were up all night stomping on the floor! I called front desk at 12:51am to complain. It didn’t stop! Called front desk again at 2:14 no answer. Still stomping on floor at 6:49! Will never stay at this hotel again! Worst night sleep for our family ever at a hotel. Worst $140.00 I ever spent. I will be leaving the worst review on the Hampton site later today.
Everything is good and our stay was pleasant. Staff was helpful and dining area was clean and lots of food in breakfast.
Older property. Could use some updating. Our tv remote control had scotch tape on back in place of cover.
Hotel credit to bill due to TV not working all weekend
Located 2.1 mi (3.3 km) from Walden Galleria Mall, Hampton Inn & Suites Buffalo Airport is within a 15-minute drive of other popular attractions like Shea's Performing Arts Center. This hotel has 101 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning.
27-inch TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
At Hampton Inn & Suites Buffalo Airport, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
This is the first hotel that I have been to that the checkin time is after 12pm.. the checkin time was at 3pm.. not only that, but when I arrived at 3pm to checkin I was told that I have to wait another 30 minutes so that the room can be cleaned.. I expected EVERYTHING to be ready because me and my friends just came from an extremely long trip that was around 8 hours and were extremely tired.. we arrived at the hotel at 7am, and they told us that checkin is at 3pm.. it turned out that we checked in at around 3:45pm.. I am extremely disappointed with the service we received and I want something to be done about it
Nice place
We arrived on a late flight but still had a 2-hour drive ahead. This hotel is right across from the airport and made the perfect place to sleep before continuing our trip. Very clean. Night and morning staff were professional and pleasant. Bed was comfortable.
Thank you for choosing to stay at the Hampton Inn and Suites Buffalo Airport
The huge room!
Thank you for the feedback!
Hotel was full. Could hear the person above me. A lot of activity in the hallway all night also. Woke up several times due to noise.
Thank you for taking the time to give us your feedback! Stay safe!
Pristine clean room and super fresh smelling blankets and pillows
Thank you Yzzi for your wonderful review! We are so thrilled that you enjoy your stay with us here at the Hampton Inn and Suites Buffalo Airport! We thank you for choosing us as your home away from home. Safe travels!
Thank you for your feedback! I apologize on behalf of the entire hotel that your stay was not satisfactory. We strive for above and beyond and I am disappointed that that was not reflected in your stay. We thank you for giving the Hampton Inn and Suites Buffalo Airport a chance and safe travels during these uncertain times.
Dear Guest, Thank you for trusting us enough to carry on with your plans during COVID times. We have always prioritized the safety and well-being of our guests and team members and encouraging words such as yours are a great motivator for the entire team. Thank you for your feedback and we look forward to more opportunities to welcome you again. Until then, stay safe! Thank you and regards,
It was very clean and service was good. Breakfast was also very good for being in a hotel
Thank you for choosing to stay at the Hampton Inn and Suites Buffalo Airport.