Three letters to describe the hotel WOW . For real I love staying there Daysa is extremely polite every day I had questions about what to do In the city she always had an answer for me she’s very nice to everyone , she have to much energy and lovely smile 😀, the hotel is very clean and cheap I definitely recommend it ,if I ever go back to that area I would stay there again , the breakfast it’s delicious to many options I enjoy every single thing about this hotel , the employees make you feel like your at home . Don’t forget to ask for Daysa she works at the front desk , she’s the best 👍
I can say that the customer service staff at the front desk was amazing. employee SAM was very helpful. he gave us food because we arrived late.
Nice room, spacious and clean
Well kept and great room, quiet and comfy bed.
Convenient to airport. Great value for price paid. Rooms were clean. Staff able to accommodate my request for early check in.
Close to where I needed to be. Convenient. Quiet even though next to airport.
The place was reasonably priced, but needs updating. Overall, a good value.
The room we had booked was not available, and therefore we did not have enough beds for our family. While a rollaway bed was provided, it made the stay very cramped. There was not enough staffing; as one person was taken care of front desk and any other hotel wide issues. A pool is advertised, but I was told there was no pool. Unfortunately, hot tub was closed due to Covid. Breakfast ended up being another disaster, since the person replenishing the food was also the person covering the front desk. She was not able to keep up with the demand of both, and we just ended up leaving without eating that morning. I felt bad for the staff, as they were clearly spread thin.
Breakfast was a joke! All self microwave stuff, orange, yogurt, that’s it. Horrible!! Better off not lie about having it. And stop using Covid as an excuse!
Great price, convenient location, super friendly staff, clean and well-maintained property - the perfect getaway!
Hot water went out so they moved me to a different room on the other side of the building. I guess half the building didn’t have hot water. They moved me to a room next to a room with far to many people in it that were noisy all night.
This is my second stay at this hotel. The reason I returned was the good rates and comfortable rooms. Very close to the airport, you could walk if you had to and convenient to the highway.
Surprisingly clean and comfortable! Traveled through on my way up North during COVID-19 evacuation. Even though no breakfast buffet was available, staff made the effort to lay out a grab and go breakfast. Received a nice room upgrade because of low bookings. Nice facility!
Great hotel with kind and caring staff. It's a wonderful place to stay
Decent but definitely has areas that need deep cleaning or redoing.
Very nice place to stay. The sink in the bathroom was very slow draining, and the shower wall needed repair. Carpeting was acceptable but needed replacement. Otherwise my stay was great.
Sleep Inn & Suites Buffalo Airport places you within a few miles (5 km) of Island Park and Glen Falls. This 86-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast offered each morning.
All 86 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.
Sleep Inn & Suites Buffalo Airport features a gym, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
Three letters to describe the hotel WOW . For real I love staying there Daysa is extremely polite every day I had questions about what to do In the city she always had an answer for me she’s very nice to everyone , she have to much energy and lovely smile 😀, the hotel is very clean and cheap I definitely recommend it ,if I ever go back to that area I would stay there again , the breakfast it’s delicious to many options I enjoy every single thing about this hotel , the employees make you feel like your at home . Don’t forget to ask for Daysa she works at the front desk , she’s the best 👍
I can say that the customer service staff at the front desk was amazing. employee SAM was very helpful. he gave us food because we arrived late.
Thank you for your feedback regarding your recent stay at the Sleep Inn & Suites Buffalo Airport! We appreciate your kind words and for letting us know that Sam was able to make your stay more convenient and comfortable! Please visit again!
Nice room, spacious and clean
Thank you very much for visiting and rating the Sleep Inn & Suites 5/5! Please visit again!
Well kept and great room, quiet and comfy bed.
Thank you for visiting and rating the Sleep Inn & Suites Buffalo Airport! It is great to hear you had a comfortable stay. Please visit again!
Convenient to airport. Great value for price paid. Rooms were clean. Staff able to accommodate my request for early check in.
Thank you for choosing the Sleep Inn & Suites Buffalo Airport. We appreciate your feedback and are pleased to hear you had a great experience. We look forward to your next visit!
Close to where I needed to be. Convenient. Quiet even though next to airport.
Thank you for choosing the Sleep Inn & Suites Buffalo Airport! We look forward to your next visit!
The place was reasonably priced, but needs updating. Overall, a good value.
Thank you for choosing the Sleep Inn & Suites Buffalo Airport. We appreciate your feedback. Updates are planned for our slow, winter season. We are very excited about them and would love to welcome you back in the future!
The room we had booked was not available, and therefore we did not have enough beds for our family. While a rollaway bed was provided, it made the stay very cramped. There was not enough staffing; as one person was taken care of front desk and any other hotel wide issues. A pool is advertised, but I was told there was no pool. Unfortunately, hot tub was closed due to Covid. Breakfast ended up being another disaster, since the person replenishing the food was also the person covering the front desk. She was not able to keep up with the demand of both, and we just ended up leaving without eating that morning. I felt bad for the staff, as they were clearly spread thin.
Breakfast was a joke! All self microwave stuff, orange, yogurt, that’s it. Horrible!! Better off not lie about having it. And stop using Covid as an excuse!
Thank you very much for choosing the Sleep Inn & Suites Buffalo Airport and for sharing your experience with other travelers. We appreciate your compliments to Daysa and your recommendation of our hotel. It is great to hear you enjoyed your stay and you felt at home! We look forward to your next visit!