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Recent guest reviews

Nice and convenient

I liked the buffalo in the entrance. And the convince of a restaurant attached, although the food wasn't that good

Where to start?? Upon arrival to the hotel, we start our check in at the front desk. The front desk was VERY busy, which seemed pretty normal as it's located next to the airport. My husband & I informed the front desk staff that we had a reservation placed online. The desk attendant then proceeded to ask if we were sure we only needed 1 king bed & not 2, then asking if we drove 2 cars or just 1. (We are a married male couple, so you can imagine what he was intending). I've NEVER felt more discriminated against in my life!! We decided to go check out our room & find something to eat. There is a TON of construction going on, on site that was not disclosed on the website. The hallways are torn apart, rugs not down, dust everywhere, etc. It was NOT pleasing. The bar downstairs didn't seem like they had their lives together either. The next morning, we receive a knock at the door.. informing us that checkout was at 11 and if we didn't leave.. we would get charged another night. On the Orbitz website.. it still states NOON checkout. I informed her of this AND the front desk attendant during checkout and I was made to feel like it wasn't their problem. I will NEVER stay at this hotel again & I do NOT recommend it.

N/A

Unfortunately there was construction going on when we were there but it was not really that bad.

The hotel was nice and quiet. The staff was pleasant during check in and check out. Close to a restaurant and bar. Plus Dennys which i love. Only bad thing was they were doing renovations on the property

Clean and comfortable.

Perfect for a quick overnight when traveling

The hotel is close to the airport but the outside entrance has cigarette butts all over. There was a maze to get to the elevator or one would have to carry their luggage up stairs since we were on the second floor. There was a not so pleasant smell in the halls. Unsightly renovations throughout the property. Our bathroom had lots of ceiling stains, not sure if it was mold. Definitely would not stay there again. This hotel was not worth the money paid to stay there.

We love flying in and out of the Buffalo airport when visiting / vacationing in Ontario Canada. Close to a major shopping mall and great restaurants close by, it's just so easy to navigate and time saving getting in and out of, also the car rental area is at the airport just out the doors not a shuttle away. straight shot to the Piece Bridge. We also enjoy the friendlier atmosphere from the employees, TSA, and American Airline Team. Don't forget to visit The Anchor Bar for a cold one and some original Buffalo wing on your way home the bartenders and staff are just super great people.

needs updating

Grest stsy

There was a Speedway convenience store right next door, so we walked over to grab some snacks and drinks at our 1:00 A.M. arrival time. There was also a Denny's on the other next door side and we walked to breakfast before our Uber ride.

The room smelled on entry, the bed cover and sheet were stained. They brought us replacements, but the floors were stained. It is extremely close and we only needed a place for 8 hours, so we made it work. They do have an airport shuttle.

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The hotel was ok. Very close to Buffalo Aiport.

The property is old

Dirty, no heat, shower was leaking in the floor

Genesee St Buffalo NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Free airport shuttle

Located within a leisurely stroll of Diamond Hawk Golf Course, Buffalo Airport Hotel is within a 10-minute drive of Eastern Hills Mall. This 205-room, 3-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start weekends with buffet breakfast, available for a fee from 10:00 AM to 1:00 PM.


Rooms

Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are also standard.


Property features

Guests of Buffalo Airport Hotel enjoy a 24-hour gym, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. Additional amenities include a 24-hour business center, coffee/tea in a common area, and free newspapers.

Room options

Suite, 1 Bedroom

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Standard Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Buffalo Airport Hotel

Everyone (18) Couples (10) Family (10)
4
Everyone

Nice and convenient

By on Oct 18, 2022

Review comment responded on Oct 20, 2022

Thanks for staying with us. We appreciate your feedback is really important to us. Looking forward seeing you!

5
Family

I liked the buffalo in the entrance. And the convince of a restaurant attached, although the food wasn't that good

By , from Holbrook on Oct 17, 2022

Review comment responded on Oct 17, 2022

Thanks for sharing this with us. Your feedback is important to us. We are happy you liked our hotel, and how our lobby looks. On behalf of our team, we apologize for not meeting your expectations on our 365 sports and bar. This is something very uncommon, we will talk to our staff and solve the problem right away. Hope to see you back soon!

1
Everyone

Where to start?? Upon arrival to the hotel, we start our check in at the front desk. The front desk was VERY busy, which seemed pretty normal as it's located next to the airport. My husband & I informed the front desk staff that we had a reservation placed online. The desk attendant then proceeded to ask if we were sure we only needed 1 king bed & not 2, then asking if we drove 2 cars or just 1. (We are a married male couple, so you can imagine what he was intending). I've NEVER felt more discriminated against in my life!! We decided to go check out our room & find something to eat. There is a TON of construction going on, on site that was not disclosed on the website. The hallways are torn apart, rugs not down, dust everywhere, etc. It was NOT pleasing. The bar downstairs didn't seem like they had their lives together either. The next morning, we receive a knock at the door.. informing us that checkout was at 11 and if we didn't leave.. we would get charged another night. On the Orbitz website.. it still states NOON checkout. I informed her of this AND the front desk attendant during checkout and I was made to feel like it wasn't their problem. I will NEVER stay at this hotel again & I do NOT recommend it.

By on Sep 28, 2022

Review comment responded on Sep 29, 2022

Thanks for bringing this to our attention. On behalf of our team we apologize for not meeting your expectations. We will talk to the staff from that night and the address the situation. Usually when a guest check in, we always verify the time of room especially if the reservations was made online. The staff always love to make guest feel very comfortable. We really care about our guest satisfaction. If you consider giving us a second chance we will do our best to make it better.

1
Everyone

N/A

By on Sep 26, 2022

4
Family

Unfortunately there was construction going on when we were there but it was not really that bad.

By on Sep 18, 2022

Review comment responded on Sep 19, 2022

Thanks for choosing Buffalo Airport Hotel. Your feedback is really important to us. The hotel hotel is currently under construction by the end it would be amazing. The guest satisfaction is really important to us. Looking forward seeing you!

4
Family

The hotel was nice and quiet. The staff was pleasant during check in and check out. Close to a restaurant and bar. Plus Dennys which i love. Only bad thing was they were doing renovations on the property

By on Aug 28, 2022

Review comment responded on Aug 29, 2022

Thanks for visiting Buffalo Airport Hotel. Your feedback is really important to us. Our hotel is located close to the airport and lots of restaurants. We are happy you had a great time at time at our hotel. Looking forward seeing you!

5
Partner Couples

Clean and comfortable.

By on Aug 27, 2022

Review comment responded on Aug 29, 2022

Thanks for staying with us. We appreciate your feedback is really important to us. Looking forward seeing you!

5
Partner Couples

Perfect for a quick overnight when traveling

By on Aug 5, 2022

Review comment responded on Aug 8, 2022

Thanks for staying with us. We appreciate your feedback. Buffalo Airport Hotel is a great hotel to stay in always. Looking forward seeing you!

5
Everyone

By on Aug 5, 2022

2
Family

The hotel is close to the airport but the outside entrance has cigarette butts all over. There was a maze to get to the elevator or one would have to carry their luggage up stairs since we were on the second floor. There was a not so pleasant smell in the halls. Unsightly renovations throughout the property. Our bathroom had lots of ceiling stains, not sure if it was mold. Definitely would not stay there again. This hotel was not worth the money paid to stay there.

By on Jul 18, 2022

Review comment responded on Jul 19, 2022

Thanks for bringing this to our attention. On behalf of our team we apologize for not meeting your expectations. This is something vey uncommon at our hotel. We will address the situation right away the guest safety is our priority. We are under renovations at the moment by the end it would look fantastic. Hope you consider staying with us again!

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