I liked the valet parking, excellent helpful staff, great restaurant across the street (we went there two nights in a row b/c it was so good and so convenient. And breakfast included had a great variety of choices!
Reception was unwelcoming. I wish we had known ahead of time about the pool being closed, no breakfast being served and no managers reception. These are reason's that I booked this property.
Loved happy hour and breakfast, staff was great, location was good, really enjoyed it
We were happy with our stay no complains, ok maybe one for the complimentary drinks we couldn’t order Shirley temples not available
Good breakfast Spacious room Furniture needs update Room needs repair
I didn’t like that there was no parking and the only thing we had to do was pay $27 for valet parking.
Loved the suite, loved the breakfast - made to order omelettes, and loved the staff. The only thing that disappointed me was three was no hot tub by the pool. Looks like they used to have one but filled it in with plants!!! Otherwise I highly recommend it!
We loved the size of the room and everyone was so helpful. The chef made a great omelet in the morning
My only complaint would be that you have to pay for valet You dont have a choice because they dont offer a self park lot.
Wonderful complimentary hot breakfast and evening cocktail reception!
we arrived after 4:00pm and our room wasn’t ready. When it finally was and we got in, cover for heating/air conditioning until was falling off the wall and full of dust. Not enough towels were left in the room. Went to the pool and no towels were available there. Property description did not make it clear that valet parking was not an option it was mandatory. We had two cars with us so were disappointed when we got there that there was not self park option so we HAD to pay almost $100 extra for two nights of parking that we were not expecting. Room itself was okay. Valet guys were nice. Pool was small. Would not go back to this property.
Located in Downtown Buffalo, Embassy Suites Buffalo is within a 5-minute walk of Buffalo Niagara Convention Center and within 15 minutes of other popular attractions like Shea's Performing Arts Center. This 182-room, 3.5-star hotel has a 24-hour gym along with free in-room WiFi and a 24-hour business center.
Free on-the-go breakfast is served each morning from 7:00 AM to 10:00 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
The 182 heated accommodations afford space to spread out with a separate bedroom and living rooms. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. MP3 docks, sofa beds, and microwaves are other standard amenities.
Embassy Suites Buffalo features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 25 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, express check-out, and laundry facilities.
I liked the valet parking, excellent helpful staff, great restaurant across the street (we went there two nights in a row b/c it was so good and so convenient. And breakfast included had a great variety of choices!
Reception was unwelcoming. I wish we had known ahead of time about the pool being closed, no breakfast being served and no managers reception. These are reason's that I booked this property.
There have been lots of changes due to covid and staffing. All the changes at our property are on the website and Hilton honors app. We are working towards being able to reopen those amenities in the very near future.
Loved happy hour and breakfast, staff was great, location was good, really enjoyed it
Thank you so much for giving us an excellent review! We're so glad to hear that you had a great stay with us and hope you come back soon!
Thank you for rating our hotel!
Thank you for rating our property a 5 out of 5! We hope that you come back to Buffalo soon and stay with us again!
We were happy with our stay no complains, ok maybe one for the complimentary drinks we couldn’t order Shirley temples not available
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