Overall it was nice. Staff was good!!!
Front desk gentleman was helpful and kind. My only complaint is to fix the curtains in the rooms so no light from the parking lot shines through.
This property was clean, people were friendly, breakfast was good and location was good. Loved the cookies.
This was one of the best places for the price that we have stayed in!! The breakfast was amazing and the front staff helped us know where to park and what to see at Niagara Falls and surrounding area and the suite had so much space to spread out with a door that closes so other person can stay up later on couch if wanted, Has fridge and everything you need, the pool and hot tub were awesome too. Perfect for families with kids and if you are wanting to be close to airport but driving distance from falls or buffalo river works!!! SO AWESOME Id give it 10 stars if I could!
All was great other than the hot tub wasn’t working. It wouldn’t heat or have the bubbles. The room was very clean, very comfortable, the property was nice and maintained. Staff was very friendly and helpful.
Personel was very efficient, nicely kept favility
Arrived at midnight only to find that the hotel overbooked. They sent us to another hotel. That's the last thing you need after spending 12 hours on the road!
Rooms smelled moldy!
Great place to stay
Property fit the locale. Very clean but garbage pick up was a problem. Trash cans inside and out were overflowing for two days. Housekeeping did not pick up garbage left outside room door so we disposed of it ourselves. Bed was extremely comfortable. Front desk very friendly. Housekeeping was not available due to Covid protocol but clean towels and amenity refills were available by request. Very nice hotel for the price. Breakfast was ok but choices were limited.
No room service, no towels , no vacuuming, no beds made , no changing sheets, etc. disappointed!
We had a room on the first front floor and it was very noisy with some kind of motor running most of the night.
Rooms are set to 72 degrees when outside is 10 degree and the thermostat is on the opposite side of the room, and the room is freezing and you can not increase the temperature and it is freezing cold, and the staff is very BADDDD, they said they offer breakfast BUT was only serial and not even a piece of bread for a vegan
Really friendly and kind staff, clean rooms, easy check in
Great place to stay - friendly staff - good service
Convenient off thruway. Breakfast options decent. Suite is a bit smaller than picture.
Cazenovia Park is a short stroll from Country Inn & Suites by Radisson, Buffalo South I-90, NY, and other popular attractions like Cazenovia Golf Course are within a couple of miles (3 km). This 108-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
Guests staying at Country Inn & Suites by Radisson, Buffalo South I-90, NY enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
Overall it was nice. Staff was good!!!
Front desk gentleman was helpful and kind. My only complaint is to fix the curtains in the rooms so no light from the parking lot shines through.
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
This property was clean, people were friendly, breakfast was good and location was good. Loved the cookies.
Thank you Robert! Stay Safe & happy holidays
This was one of the best places for the price that we have stayed in!! The breakfast was amazing and the front staff helped us know where to park and what to see at Niagara Falls and surrounding area and the suite had so much space to spread out with a door that closes so other person can stay up later on couch if wanted, Has fridge and everything you need, the pool and hot tub were awesome too. Perfect for families with kids and if you are wanting to be close to airport but driving distance from falls or buffalo river works!!! SO AWESOME Id give it 10 stars if I could!
Suzanne, Thank you! Thank you for taking the time to leave such a detailed review! Stay Safe
All was great other than the hot tub wasn’t working. It wouldn’t heat or have the bubbles. The room was very clean, very comfortable, the property was nice and maintained. Staff was very friendly and helpful.
Thank you Jennifer We apologize for the hot tub being out of service Thank you for taking a moment to recognize the friendly & helpful staff
Personel was very efficient, nicely kept favility
Thank you Bruce
Arrived at midnight only to find that the hotel overbooked. They sent us to another hotel. That's the last thing you need after spending 12 hours on the road!
On behalf of our entire staff at Country Inn & Suites by Radisson, Buffalo South I-90, NY - BSNY we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Rooms smelled moldy!
We are extremely sorry about this and can assure you our rooms are deep cleaned regularly. We hope you were still able to enjoy your stay.
Great place to stay
Dear Guest, Thank you for staying with us! We are glad to see that your enjoy your stay at our property and we hope to see you again if you visit Buffalo again!
Thank you Mahsa! We appreciate the vote of confidence!