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DoubleTree by Hilton Hotel Buffalo - Amherst

3.5 out of 5.0

Recent guest reviews

Very pleasant and helpful staff! Starbucks coffee bar in the morning. Nice shower. 15 minutes from Buffalo Niagra Airport. 20 minutes to Niagra Falls. Easy highway access and close to restaurants

Very tired upon our arrival and we're greater by a warm chocolate chip cookie. Doesn't get much better than that

We have stayed here several times, as our son goes to University at Buffalo. It is very conveniently located and a very nice hotel. The rooms are very modern and spacious, the beds comfortable and the staff always pleasant. Very nice, large flat screen TV. Wish you could order movies from the room. Can't beat the delicious cookie on arrival! I also wish that the rooms had a standard mini fridge, but otherwise it is a really nice stay and we will definitely stay there again.

Hotel was nice overall. Staff at check in were friendly and above average. The room itself was dirty. The floors are hardwood and had shoe prints and guck all over them. The showers had vents in them that were obviously not cleaned in this decade. There was black mould on them and you look at them the entire time you're bathing and trying to become clean! If they cleaned the place better it would be 100 in my books.

This hotel is only a few minutes away from UB. 20 minutes from Niagara Falls. Nice lobby with a bar and snack area. The shuttle driver took us to the local restaurants. Excellent Service!

Staff was very friendly and accommodating. Room was clean and quiet and in a good location for us, near restaurants and the mall. Shuttle service was a plus. All rooms should be equipped with a refrigerator and microwave. We missed not having them.

Stayed the weekend to visit some family. Room was overall clean and nicer then what I was expecting. As soon as we got ther we were greated with fresh chocolate chip cookies. It was pretty good and a really nice touch. I would stay here again. Price is reasonable.

We stayed here for one night in August. Noticed that the carpet in the lobby and hallways was extremely dirty--wads of hair outside our door, pieces of food ground in to the carpet, etc. It was as if the hotel hadn't been vacuumed in six months. We asked the front desk to have someone clean it and they appeared to be making the call immediately, but after returning from dinner we noticed no change. I'm not sure if their vacuum is simply broken but, given that the room is close to $200 for a single night, you'd think they could find one that works. We won't be staying here again.

Hotel was excellent! Allowed us to get our room 3 hours before the check in time!

I enjoyed my stay here for the second time. I will book again when returning to Buffalo.

Rooms very clean. Access to hotel is very easy as it basically sits on the thruway and is directly across from UB North Campus. Shopping and restaurants of all types are within 10 minutes.

Hotel is really close to University at Buffalo. We came in early and was allowed to check-in right away and as added bonus, we even got cookies! Staff was nice and friendly. Room is always kept clean.

We're parents visiting our child at the University at Buffalo, so the location is perfect for that purpose, which is directly across the street from the campus. But, not only that we enjoyed the spacious and comfortable room, and especially the large indoor pool with Jacuzzi. The pool are is indoors, but the large windows make it seem as if it is outside, and in Buffalo, NY, an indoor pool is appreciated. Wait staff was very courteous and friendly as we were approached several times by staff to ask if we needed anything and if our stay was a pleasant one. You could tell that the management ensures that the staff be on their toes to make sure that guests are comfortable. Next time I'm in Buffalo, I will book this hotel.

Clean, fresh interior, comfortable. Friendly and helpful staff. Great air conditioning.

The room was clean. The staff was friendly. My wife loved the bed, I didn't. It was ok. The only thing we wish we had was a room refrigerator.

The room was very nicely furnished, clean and comfortable. One problem was with the occasional noisy a/c which we reported. The staff was very friendly and helpful. We were there to attend a wedding in downtown Buffalo.

Everything was wonderful except the floor in the room felt sticky.

We enjoyed our stay at the Amherst Doubletree. The staff was frienndly.The room was clean. The bed was comfortable.

No microwave, or fridge in the room. Didn't feel it was worth the price. Very small bathrooms, no bathtubs.

I booked this hotel for our Niagara fall trip, it was a little bit far from the fall(about 20 miles), but it was really a nice hotel! staffs there were so nice and professional! the only disadvantage was the room is small

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Kitchenette

Queen 2 | Sleeps 6

Standard Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for DoubleTree by Hilton Hotel Buffalo - Amherst

Everyone (3) Business (13) Couples (18) Family (32) Other (1) Friends (5)
5
Everyone

Very pleasant and helpful staff! Starbucks coffee bar in the morning. Nice shower. 15 minutes from Buffalo Niagra Airport. 20 minutes to Niagra Falls. Easy highway access and close to restaurants

By , from Amhurst, NY on Sep 18, 2017

5

hotel right by college

Everyone

Very tired upon our arrival and we're greater by a warm chocolate chip cookie. Doesn't get much better than that

By on Apr 11, 2017

5

convenient to university at buffalo

Everyone

We have stayed here several times, as our son goes to University at Buffalo. It is very conveniently located and a very nice hotel. The rooms are very modern and spacious, the beds comfortable and the staff always pleasant. Very nice, large flat screen TV. Wish you could order movies from the room. Can't beat the delicious cookie on arrival! I also wish that the rooms had a standard mini fridge, but otherwise it is a really nice stay and we will definitely stay there again.

By , from New York on Aug 30, 2016

4

decent

BusinessTravelers

Hotel was nice overall. Staff at check in were friendly and above average. The room itself was dirty. The floors are hardwood and had shoe prints and guck all over them. The showers had vents in them that were obviously not cleaned in this decade. There was black mould on them and you look at them the entire time you're bathing and trying to become clean! If they cleaned the place better it would be 100 in my books.

By on Nov 10, 2015

4

perfect for ub families

Families

This hotel is only a few minutes away from UB. 20 minutes from Niagara Falls. Nice lobby with a bar and snack area. The shuttle driver took us to the local restaurants. Excellent Service!

By on Nov 3, 2015

4

stay for wedding in buffalo

Families

Staff was very friendly and accommodating. Room was clean and quiet and in a good location for us, near restaurants and the mall. Shuttle service was a plus. All rooms should be equipped with a refrigerator and microwave. We missed not having them.

By on Oct 14, 2015

4

visiting family

Couples

Stayed the weekend to visit some family. Room was overall clean and nicer then what I was expecting. As soon as we got ther we were greated with fresh chocolate chip cookies. It was pretty good and a really nice touch. I would stay here again. Price is reasonable.

By on Oct 7, 2015

3

could have been cleaner

Couples

We stayed here for one night in August. Noticed that the carpet in the lobby and hallways was extremely dirty--wads of hair outside our door, pieces of food ground in to the carpet, etc. It was as if the hotel hadn't been vacuumed in six months. We asked the front desk to have someone clean it and they appeared to be making the call immediately, but after returning from dinner we noticed no change. I'm not sure if their vacuum is simply broken but, given that the room is close to $200 for a single night, you'd think they could find one that works. We won't be staying here again.

By on Aug 26, 2015

5

great stay!

BusinessTravelers

Hotel was excellent! Allowed us to get our room 3 hours before the check in time!

By on Jun 19, 2015

4

nice visit

Families

I enjoyed my stay here for the second time. I will book again when returning to Buffalo.

By on May 24, 2015