- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Discover, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
DoubleTree by Hilton Hotel Buffalo - Amherst
3.5 out of 5.0
4.0
out of 5
"Good!"
See all 74 reviews
This hotel is most popular for:
Recent guest reviews
OK. The place isn’t a fleabag. However, it’s the worst Hilton/DoubleTree I have ever stayed at. Big reason: hardwood floors. If people liked hardwood floors, they wouldn’t have invented area rugs. Second reason, cleaning staff harassing me at 11:30 about cleaning my room even though I had the Dont Disturb sign up. It checkout was 11:00, that’s too early. When I was in line, the guy in front of me was told that the water bottles were complimentary. Weird, because there were no bottles in my room. It wasn’t a bad place, but there are better hotels right next door. Use them.
I’ve stayed here 3 times in the last 6 weeks for business and every time has been absolutely great. The accommodations are comfortable, clean and fresh each time and the decor is very nice. I also love the breakfast options. I only stay at this hotel when i’m in Buffalo.
Very pleasant and helpful staff! Starbucks coffee bar in the morning. Nice shower. 15 minutes from Buffalo Niagra Airport. 20 minutes to Niagra Falls. Easy highway access and close to restaurants
Very tired upon our arrival and we're greater by a warm chocolate chip cookie. Doesn't get much better than that
We have stayed here several times, as our son goes to University at Buffalo. It is very conveniently located and a very nice hotel. The rooms are very modern and spacious, the beds comfortable and the staff always pleasant. Very nice, large flat screen TV. Wish you could order movies from the room. Can't beat the delicious cookie on arrival! I also wish that the rooms had a standard mini fridge, but otherwise it is a really nice stay and we will definitely stay there again.
Hotel was nice overall. Staff at check in were friendly and above average. The room itself was dirty. The floors are hardwood and had shoe prints and guck all over them. The showers had vents in them that were obviously not cleaned in this decade. There was black mould on them and you look at them the entire time you're bathing and trying to become clean! If they cleaned the place better it would be 100 in my books.
This hotel is only a few minutes away from UB. 20 minutes from Niagara Falls. Nice lobby with a bar and snack area. The shuttle driver took us to the local restaurants. Excellent Service!
Staff was very friendly and accommodating. Room was clean and quiet and in a good location for us, near restaurants and the mall. Shuttle service was a plus. All rooms should be equipped with a refrigerator and microwave. We missed not having them.
Stayed the weekend to visit some family. Room was overall clean and nicer then what I was expecting. As soon as we got ther we were greated with fresh chocolate chip cookies. It was pretty good and a really nice touch. I would stay here again. Price is reasonable.
We stayed here for one night in August. Noticed that the carpet in the lobby and hallways was extremely dirty--wads of hair outside our door, pieces of food ground in to the carpet, etc. It was as if the hotel hadn't been vacuumed in six months. We asked the front desk to have someone clean it and they appeared to be making the call immediately, but after returning from dinner we noticed no change. I'm not sure if their vacuum is simply broken but, given that the room is close to $200 for a single night, you'd think they could find one that works. We won't be staying here again.
Hotel was excellent! Allowed us to get our room 3 hours before the check in time!
I enjoyed my stay here for the second time. I will book again when returning to Buffalo.
Rooms very clean. Access to hotel is very easy as it basically sits on the thruway and is directly across from UB North Campus. Shopping and restaurants of all types are within 10 minutes.
Hotel is really close to University at Buffalo. We came in early and was allowed to check-in right away and as added bonus, we even got cookies! Staff was nice and friendly. Room is always kept clean.
We're parents visiting our child at the University at Buffalo, so the location is perfect for that purpose, which is directly across the street from the campus. But, not only that we enjoyed the spacious and comfortable room, and especially the large indoor pool with Jacuzzi. The pool are is indoors, but the large windows make it seem as if it is outside, and in Buffalo, NY, an indoor pool is appreciated. Wait staff was very courteous and friendly as we were approached several times by staff to ask if we needed anything and if our stay was a pleasant one. You could tell that the management ensures that the staff be on their toes to make sure that guests are comfortable. Next time I'm in Buffalo, I will book this hotel.
Clean, fresh interior, comfortable. Friendly and helpful staff. Great air conditioning.
The room was clean. The staff was friendly. My wife loved the bed, I didn't. It was ok. The only thing we wish we had was a room refrigerator.
The room was very nicely furnished, clean and comfortable. One problem was with the occasional noisy a/c which we reported. The staff was very friendly and helpful. We were there to attend a wedding in downtown Buffalo.
Everything was wonderful except the floor in the room felt sticky.
We enjoyed our stay at the Amherst Doubletree. The staff was frienndly.The room was clean. The bed was comfortable.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Free airport shuttle
Located within a mile (2 km) of University At Buffalo - North Campus, DoubleTree by Hilton Hotel Buffalo - Amherst is within 2 miles (3 km) of Amherst Audubon Golf Course. This 3.5-star hotel has 187 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. It's also near Boulevard Mall and Lasertron.
Dining
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.
Rooms
DoubleTree by Hilton Hotel Buffalo - Amherst's 187 rooms are air-conditioned and provide MP3 docks, coffee makers, and free newspapers. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include phones, ironing boards, and desks.
Property features
Guests staying at DoubleTree by Hilton Hotel Buffalo - Amherst enjoy an indoor pool, a fitness center, and a spa tub. There's free parking and a free airport shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Guest reviews for DoubleTree by Hilton Hotel Buffalo - Amherst
the worst doubletree, but workable.
Everyone
OK. The place isn’t a fleabag. However, it’s the worst Hilton/DoubleTree I have ever stayed at. Big reason: hardwood floors. If people liked hardwood floors, they wouldn’t have invented area rugs. Second reason, cleaning staff harassing me at 11:30 about cleaning my room even though I had the Dont Disturb sign up. It checkout was 11:00, that’s too early. When I was in line, the guy in front of me was told that the water bottles were complimentary. Weird, because there were no bottles in my room. It wasn’t a bad place, but there are better hotels right next door. Use them.
love this hotel.
Everyone
I’ve stayed here 3 times in the last 6 weeks for business and every time has been absolutely great. The accommodations are comfortable, clean and fresh each time and the decor is very nice. I also love the breakfast options. I only stay at this hotel when i’m in Buffalo.
Everyone
Very pleasant and helpful staff! Starbucks coffee bar in the morning. Nice shower. 15 minutes from Buffalo Niagra Airport. 20 minutes to Niagra Falls. Easy highway access and close to restaurants
hotel right by college
Everyone
Very tired upon our arrival and we're greater by a warm chocolate chip cookie. Doesn't get much better than that
convenient to university at buffalo
Everyone
We have stayed here several times, as our son goes to University at Buffalo. It is very conveniently located and a very nice hotel. The rooms are very modern and spacious, the beds comfortable and the staff always pleasant. Very nice, large flat screen TV. Wish you could order movies from the room. Can't beat the delicious cookie on arrival! I also wish that the rooms had a standard mini fridge, but otherwise it is a really nice stay and we will definitely stay there again.
decent
BusinessTravelers
Hotel was nice overall. Staff at check in were friendly and above average. The room itself was dirty. The floors are hardwood and had shoe prints and guck all over them. The showers had vents in them that were obviously not cleaned in this decade. There was black mould on them and you look at them the entire time you're bathing and trying to become clean! If they cleaned the place better it would be 100 in my books.
perfect for ub families
Families
This hotel is only a few minutes away from UB. 20 minutes from Niagara Falls. Nice lobby with a bar and snack area. The shuttle driver took us to the local restaurants. Excellent Service!
stay for wedding in buffalo
Families
Staff was very friendly and accommodating. Room was clean and quiet and in a good location for us, near restaurants and the mall. Shuttle service was a plus. All rooms should be equipped with a refrigerator and microwave. We missed not having them.
visiting family
Couples
Stayed the weekend to visit some family. Room was overall clean and nicer then what I was expecting. As soon as we got ther we were greated with fresh chocolate chip cookies. It was pretty good and a really nice touch. I would stay here again. Price is reasonable.
could have been cleaner
Couples
We stayed here for one night in August. Noticed that the carpet in the lobby and hallways was extremely dirty--wads of hair outside our door, pieces of food ground in to the carpet, etc. It was as if the hotel hadn't been vacuumed in six months. We asked the front desk to have someone clean it and they appeared to be making the call immediately, but after returning from dinner we noticed no change. I'm not sure if their vacuum is simply broken but, given that the room is close to $200 for a single night, you'd think they could find one that works. We won't be staying here again.
Thank you so much for staying with us and your kind remarks! We appreciate your feedback!