One the whole it was a nice stay. But our room was definitely in need of some repair. The toilet seat was dangerously loose, you had to sit carefully or risk sliding off. The bathroom door did not close without making a loud noise. I think they do not use this room much and we were assigned to it because we reserved through a third party, Orbitz. But overall the place was clean and the staff helpful. Maybe free coffee would help!
Not the best… Sofa bed mattress was horrible! Literally felt the springs poking out of the mattress .
Good comfy beds
Our family was visiting for the weekend and we found the hotel had good breakfast choices and good service considering the COVID restrictions that were still in place.
Very clean and staff was very friendly.
I loved staying here gave me and babies some time away from home was very cleaned staff was friendly and helpful gotta come back and spend sometime on my own
I loved how clean everything was, the staff was WONDERFUL
Very Comfortable beds. Clean Rooms and Friendly Staff
Could not have asked for a better stay. The rooms were clean and big. It was also near the campus
Very clean and pleasant staff. Comfortable bed. Quiet room. Just what we wanted.
Staff were incredibly friendly and helpful. Because the floor was linoleum, it was a little slippery and sticky. However, the hotel itself was very nice and in a great location. Would definitely consider staying here again!
It’s closely located to University at Buffalo. Service is great. Room was recently renovated however the walls and door are pretty thin so you hear quite a lot of noise from the hall and adjacent rooms.
Good location and value for money. I usually check in using the app but this time had to check in at the front desk. The rep was friendly but because he was alone had to answer a call while he was checking me in he did not provide necessary attention. Moreover as a Diamond member did not feel appreciated like I sometimes do at other Hilton properties especially overseas. The property is supposed to be newly renovated but attention to detail and cleanliness overall is lacking in both the common areas and room. Small hook behind bathroom door is broken, no where to hang or set toiletries or towels, shower basin leaked water to the floor, very small armoire instead of a closet, and furniture which was heavily worn relative to the fact that the rooms were recently renovated. The breakfast service is very basic. Feels more like a basic coffee shop. Don’t expect a variety of food. Quality was below average. Service was OK. Plenty of free parking. Recommended if you just need a place to sleep but don’t expect the quality that used to be associated with Doubletree properties.
DoubleTree by Hilton Hotel Buffalo - Amherst places you next to University At Buffalo - North Campus and within a 15-minute walk of Northtown Center at Amherst. This 4-star hotel has 187 guestrooms and offers an indoor pool, a 24-hour gym, and free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/cafe, and mingle with other guests at the free manager's reception on select days. For your convenience, a buffet breakfast is available for a fee.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include MP3 docks, coffee makers, and free newspapers.
Guests staying at DoubleTree by Hilton Hotel Buffalo - Amherst enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle during limited hours. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a meeting room, and free newspapers.
One the whole it was a nice stay. But our room was definitely in need of some repair. The toilet seat was dangerously loose, you had to sit carefully or risk sliding off. The bathroom door did not close without making a loud noise. I think they do not use this room much and we were assigned to it because we reserved through a third party, Orbitz. But overall the place was clean and the staff helpful. Maybe free coffee would help!
Not the best… Sofa bed mattress was horrible! Literally felt the springs poking out of the mattress .
Good comfy beds
Thank you!
Our family was visiting for the weekend and we found the hotel had good breakfast choices and good service considering the COVID restrictions that were still in place.
We're so happy you enjoyed your stay with us! We hope to see you again soon.
Very clean and staff was very friendly.
We're happy to see you enjoyed your stay with us.
I loved staying here gave me and babies some time away from home was very cleaned staff was friendly and helpful gotta come back and spend sometime on my own
That you for giving us a perfect score! We look forward to welcoming you back in the future! Regards
I'm pleased to hear that you chose to stay with us and liked our location. Thank you for sending a review.
Thank you so much for your feedback! We're glad you enjoyed your bed!