The staff were extremely helpful and friendly. They lent me a tube of glue to fasten my shoe back together after the top separated from the bottom. When I asked a room cleaner whether she had mats for the slippery bathtub, she said no but suggested we put a small towel on the bottom of the tub; it worked quite well. On the other hand, the tub bottom was dangerously slippery; it needs either a non-slip bottom or a tub mat. Moreover, the one safety grab bar in the tub enclosure didn't help much in getting in or out of the tub; another bar at either the front or back of the tub would hjelp more. Incidentally, the extremely roomy bathtub steals some room from the slightly cramped bedroom area, especially near the window, where the several pieces of furniture can be a little tricky to maneuver around. I would happily come back there if in Buffalo again.
It was nice for the night I stayed. The staff was friendly and the room was super clean. More than I expected.
Very nice and friendly staff! Clean room and very accommodating.
I liked the giant jetted tub! The suite was nice. Also liked that restaurants were attached to the hotel !
centrally located and well maintained property with friendly staff
The hotel was beautiful and I would go back there..My issue was with Orbitz, when I originally booked a room for two nights Orbitz booked each room individually causing me to be moved the second day to a different room,, An inconvenience!
Breakfast was amazing and pool hot tub area was very nice. Staff were very friendly and accommodating!
The location was perfect for running their Marathon. The staff could not have been more helpful or accommodating. Every little detail catered to my stay. When I return, this will be my hotel choice!
They required that customers give them a credit card and made a $250 charge which would go away if no damage was done to the room.
It was a great place. The proximity to bars and restaurants was perfect.
Love how the staff was so friendly, room was better then I expected only because I never had a suite before. But all around it was nice
Nice spacious room. Comfortable beds. Clean, warm towels. Plenty of ports for power.
This hotel was great. Perfect downtown location, safe area, rooms were very clean and front desk staff was very nice!
Although our room faced the main street we heard no street noise even in the busiest part of the day. In addition, we could park our car (free parking) and take the trolly on Main Street for a free lift to the beautiful waterfront. There are many restaurants within easy walking distance, too. Overall a great bargain.
Property is perfectly located for those taking in the sites of Downtown Buffalo. We had traveled from Canada and have to mention the breakfast staff, as well as the front desk staff. All were fantastic to deal with, especially Wanda! Looking forward to visiting again and would be sure to stay at Hampton Inn & Suites Buffalo Downtown!
Located in Downtown Buffalo, Hampton Inn & Suites Buffalo Downtown is within a mile (2 km) of popular sights such as Sahlen Field and Canalside. This 140-room hotel welcomes guests with 5 restaurants and conveniences like an indoor pool and a 24-hour fitness center.
Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 9:00 AM. There are ample dining options with 5 onsite restaurants, including Waves Restaurant, which specializes in Vietnamese cuisine. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Hampton Inn & Suites Buffalo Downtown's 140 rooms are air-conditioned and provide coffee makers, free newspapers, and free local calls. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Safes are also included.
Guests staying at Hampton Inn & Suites Buffalo Downtown enjoy an indoor pool, a 24-hour fitness center, and a spa tub. Self parking is available for USD 10 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a business center.
The staff were extremely helpful and friendly. They lent me a tube of glue to fasten my shoe back together after the top separated from the bottom. When I asked a room cleaner whether she had mats for the slippery bathtub, she said no but suggested we put a small towel on the bottom of the tub; it worked quite well. On the other hand, the tub bottom was dangerously slippery; it needs either a non-slip bottom or a tub mat. Moreover, the one safety grab bar in the tub enclosure didn't help much in getting in or out of the tub; another bar at either the front or back of the tub would hjelp more. Incidentally, the extremely roomy bathtub steals some room from the slightly cramped bedroom area, especially near the window, where the several pieces of furniture can be a little tricky to maneuver around. I would happily come back there if in Buffalo again.
It was nice for the night I stayed. The staff was friendly and the room was super clean. More than I expected.
Thank you for reviewing your stay at the Hampton Inn & Suites Buffalo-Downtown! We're happy that you enjoyed your stay. We look forward to seeing you again soon.
Very nice and friendly staff! Clean room and very accommodating.
We would like to thank you for taking the time out to complete our survey. Feedback from our guests is very important to us and your input helps us with our community efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,
I liked the giant jetted tub! The suite was nice. Also liked that restaurants were attached to the hotel !
centrally located and well maintained property with friendly staff
Thank you for staying with us. We appreciate your feedback!
Thank you for staying with us. We appreciate your feedback!
The hotel was beautiful and I would go back there..My issue was with Orbitz, when I originally booked a room for two nights Orbitz booked each room individually causing me to be moved the second day to a different room,, An inconvenience!
Thank you for staying with us. We appreciate your feedback!
Breakfast was amazing and pool hot tub area was very nice. Staff were very friendly and accommodating!
The location was perfect for running their Marathon. The staff could not have been more helpful or accommodating. Every little detail catered to my stay. When I return, this will be my hotel choice!
Thank you for choosing us. We appreciate your feedback. We will use your feedback to improve our services. Please give us a chance to serve you again.
We are glad you enjoyed your stay with us! Hope to see you again soon!