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Recent guest reviews

The property seriously needs the carpet to be replaced throughout. Hallways were basically disgusting as was our room, many stains and it felt gross with bare feet. Staff was pleasant and helpful. We did have to empty our garbage and remove wet towels. I know Covid has changed the way cleaning is done but more help is necessary than what we received.

Very clean and neat, hospitable and the prices weren’t that expensive

Great for a get away. Like that it had full kitchens, free breakfast and a pool.

Evrything is clean and in perfect conditions, location is great ans staff was really friendly.

Very friendly staffs. We arrived at 2am. Flight delay. The shuttle bus come in very fast. Waiting less then 5 minutes. We travel with two kids. Thay upgrade our room for more space. Thanks!

Comfortable, clean room with good space and a well-supplied kitchen.

We were allowed an early check in which was also very nice.

We stayed 4 nights. Things were clean and well kept. Staff was exceptional. Very helpful, polite, and dedicated to service. Room was fairly comfortable. I thought bed was hard. My Mom thought it was soft. Either way, the mattress was in good condition with no lumps, bumps, or slants. Pillows are hot due to type of filling. Kitchen was good - short a few utensils, but remedied upon request. Included a dishwasher which I found delightful as I was the chief cook and bottle washer. Bath was very clean, but no shower caps. TV was a difficult for those of us who are electronically challenged. We would definitely stay there again.

Great amenities, location and cleanliness with full kitchen and free breakfast. Stayed with 6 ppl with 2 seperate bedrooms

Location of the hotel made it easy to visit family and go to local attractions. The staff were friendly and very accommodating to all our request. Also the availability of fresh brewed coffee was great. Will stay there again when I return.

We arrived late at night from JFK, got our rental car, turned left and immediately reached the hotel. Dorian was nice at check in and the rooms were modern and clean. Breakfast was sufficient and filled us up. Perfect if you have a late flight into BUF and plan on driving to Niagara Falls in the morning.

I booked this room to make an early morning flight less stressful. We were able to drop off our rental car just a few blocks away then ride their shuttle to the airport. Very convenient. We only stayed one night so I cant really judge this hotel on all levels, but for what we needed, it was perfect. And even tho we were close to the airport, it was not noisy.

Hotel personnel were very friendly and loved the 2 bdrm hotel. Convenient for my family and I and most importantly is how close it is to the airport.

Hotel was very clean, good location and staffs were friendly

Great location and a nice, quiet place to stay while in Buffalo. Friendly and helpful staff and our room was clean and comfortable. Breakfast was typical regarding what was served but the staff worked hard to keep everything stocked.

All was perfect. Only hitch was that although the hotel has a shuttle the it was not one you could select at the hotel . Had to go to an airline office where they looked up the number for me and then had to use a payphone to call for a shuttle. Not a big deal but surprised to not be one that could be selected.

I was looking for a place that was close to the airport. I really lucked up and found this gem of a place literally right across the street from the airport. My room was large, and comfortable, with a nice walk in shower. Continental breakfast in the morning. I had an excellent stay.....

This hotel is so comfortable. It is nice and very clean. Too good for the price you pay for.

Genesee St Buffalo NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

TownePlace Suites Buffalo Airport is located 3 mi (4.9 km) from Walden Galleria Mall and within a 10-minute drive of Holiday Twin Rinks. This 120-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM.


Rooms

The 120 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and 32-inch Smart TVs with cable channels and Netflix. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.


Property features

Guests of TownePlace Suites Buffalo Airport have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 Queen Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 6

Studio Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for TownePlace Suites Buffalo Airport

Everyone (7) Couples (3) Family (8)
2
Family

The property seriously needs the carpet to be replaced throughout. Hallways were basically disgusting as was our room, many stains and it felt gross with bare feet. Staff was pleasant and helpful. We did have to empty our garbage and remove wet towels. I know Covid has changed the way cleaning is done but more help is necessary than what we received.

By on Jul 15, 2021

5
Everyone

By on Nov 24, 2020

5
Friends

Very clean and neat, hospitable and the prices weren’t that expensive

By , from Waterbury, Connecticut on Mar 15, 2020

5
Family Family with small children Partner Couples

Great for a get away. Like that it had full kitchens, free breakfast and a pool.

By on Mar 3, 2020

5
Family with small children

Evrything is clean and in perfect conditions, location is great ans staff was really friendly.

By on May 13, 2019

5
Family with small children

Very friendly staffs. We arrived at 2am. Flight delay. The shuttle bus come in very fast. Waiting less then 5 minutes. We travel with two kids. Thay upgrade our room for more space. Thanks!

By on Mar 31, 2019

4
Everyone

By on Feb 23, 2019

5
Everyone

Comfortable, clean room with good space and a well-supplied kitchen.

By , from new york, us on Jan 12, 2019

Review comment responded on Jan 15, 2019

Dear Le, Thank you for the kind comment! I will be sure to pass it along to my team for encouragement! Have a great day, and we look forward to serving you next time your travels bring you to Buffalo!

5
Everyone

We were allowed an early check in which was also very nice.

By , from Burlington, Ontario on Oct 29, 2018

5

ok hotel with great staff.

Everyone

We stayed 4 nights. Things were clean and well kept. Staff was exceptional. Very helpful, polite, and dedicated to service. Room was fairly comfortable. I thought bed was hard. My Mom thought it was soft. Either way, the mattress was in good condition with no lumps, bumps, or slants. Pillows are hot due to type of filling. Kitchen was good - short a few utensils, but remedied upon request. Included a dishwasher which I found delightful as I was the chief cook and bottle washer. Bath was very clean, but no shower caps. TV was a difficult for those of us who are electronically challenged. We would definitely stay there again.

By on May 24, 2017

TownePlace Suites Buffalo Airport

4265 Genesee St, Buffalo, NY 14225
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