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Recent guest reviews

Excellent service

It was conveniently located and low priced. The fridge and microwaved worked well. The carpets were filthy throughout the hotel, towels were very small and well-worn. The entire property was shabby, no toilet paper in one of our rooms with the holder ripped out of the wall.

TV not working, bathroom floor sticky, hot water takes long time, bed and bedding good, reasonable for price.

very dissatisfied with Orbitz. Was not sent a confirmation of the reservation. We had decided not to stay here & were charge for non-cancellation. I didn't know it was booked or confirmed & received no communication from Orbitz or the vendor. Noticed the charge on my card, when I called to Inn I was told we had booked thru Orbitz & had not called to cancel, hence the charge stood. Who knew??

Rates were reasonable

We had a spacious room that fit us 5 extremely well. The price was very affordable. The area around is filled with malls and places to eat. We spent one night there and it served its purpose. I recommend it for sure and if u r in a tight budget but still want some comfort that is the place.

Never come back

overall experience was ok compare to all recent reviews about staff and condition of the property i had read prior to my visit. For the price i booked, it was worth it. The location was good with lots of shopping and dinner options.

I booked it because it was a cheap hotel near where I had to be for a few days. But it would have probably been better to spend a little more on a name brand. The desk chair collapsed and I fell out of it upon sitting down in it on the 2nd day. When I mentioned to the desk clerk that it was broken, his response was not an apology, just an acknowledgment indicating that he knew which chair I was referring to. When I returned to my room on my last day before checkout, the sink drain appeared as if something had backed up into it from the drain. It was discolored and slimy to about halfway up the bowl. I rinsed it but it was very slow to drain. I used the shower for all of my water needs that evening. Again, the desk clerk simply said he would run some drain cleaner through it when I mentioned it as I was checking out.

It’s in a nice area with plenty to do in surrounding area but the hotel itself is real ratty and smelly

This hotel had a very good price point but the room was absolutely disgusting. The carpet (and everything else in the room) was perpetually damp and had a very gross smell. The sheets smelled terrible and had burn holes all throughout them, despite being a non-smoking room. It's in a good area and the staff was nice, so it would be a good bargain option if they just cleaned.

There is no lift for upper floor, rest is ok.

Was clean

I guess alright for the price. But nothing like the pictures.

No fresh towels, linens or cleaning service for a 2 night stay. Rice and hard boiled eggs for breakfast

I didnt like the staff at all..very rude standing over people

Washroom fan/light was extremely noisy! It woke the other person up (meaning it shocked them to consciousness!) when turned on when the other person is sleeping! An old hotel (1960?)without renovations, just an attempt at newer decorations (painting on wall) and the addition of the regular appliances of refrigerator and microwave necessary in rooms these days, which take up floor space and make the room clumsy to move in...... The bed was very comfortable and firm, and the linens and pillows were nice also. Overpriced.

This hotel was perfect for us. It had 3 queen beds in one room so I could stay with our 4 kids and not have to get a 2nd room. It did need some updating but it worked for what we needed.

Transit Road Williamsville NY

Room options

Standard Room, Multiple Beds, Non Smoking

3 Queen Beds | Sleeps 6

Standard Room, 2 Double Beds, Smoking

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Fairbridge Inn Express Buffalo Airport Williamsville

Everyone (18) Couples (16) Business (6) Family (17) Other (8) Friends (1)
5
Business Business

Excellent service

By on Nov 9, 2022

2
Family

It was conveniently located and low priced. The fridge and microwaved worked well. The carpets were filthy throughout the hotel, towels were very small and well-worn. The entire property was shabby, no toilet paper in one of our rooms with the holder ripped out of the wall.

By , from Webster on Nov 7, 2022

2
Everyone

TV not working, bathroom floor sticky, hot water takes long time, bed and bedding good, reasonable for price.

By , from Rochester on Nov 5, 2022

1
Family

very dissatisfied with Orbitz. Was not sent a confirmation of the reservation. We had decided not to stay here & were charge for non-cancellation. I didn't know it was booked or confirmed & received no communication from Orbitz or the vendor. Noticed the charge on my card, when I called to Inn I was told we had booked thru Orbitz & had not called to cancel, hence the charge stood. Who knew??

By on Sep 10, 2022

5
Partner Couples

Rates were reasonable

By on Aug 22, 2022

2
Everyone

By on Aug 20, 2022

5
Friends

We had a spacious room that fit us 5 extremely well. The price was very affordable. The area around is filled with malls and places to eat. We spent one night there and it served its purpose. I recommend it for sure and if u r in a tight budget but still want some comfort that is the place.

By on Aug 15, 2022

1
Family

Never come back

By on Sep 12, 2021

3
Family

overall experience was ok compare to all recent reviews about staff and condition of the property i had read prior to my visit. For the price i booked, it was worth it. The location was good with lots of shopping and dinner options.

By on Sep 7, 2021

2
Everyone

I booked it because it was a cheap hotel near where I had to be for a few days. But it would have probably been better to spend a little more on a name brand. The desk chair collapsed and I fell out of it upon sitting down in it on the 2nd day. When I mentioned to the desk clerk that it was broken, his response was not an apology, just an acknowledgment indicating that he knew which chair I was referring to. When I returned to my room on my last day before checkout, the sink drain appeared as if something had backed up into it from the drain. It was discolored and slimy to about halfway up the bowl. I rinsed it but it was very slow to drain. I used the shower for all of my water needs that evening. Again, the desk clerk simply said he would run some drain cleaner through it when I mentioned it as I was checking out.

By on Aug 26, 2021

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