The entire team working during my stay were kind, friendly, professional and accommodating. That location is my new go-to hotel while in NY.

Everything was good & i had no problems whatsoever

Amazing location ... staff was very knowledgeable about best spots within a reasonable radius from the hotel ... highly recommended

Staff was beyond expectations, Brian at check-in was exceptional, all staff interactions were great. We need a couple of extra chairs in our room, and they brought them up right away with no charge. Room was clean, beds and pillows comfortable, nice bathroom and shower. Brian let us know that the city would be shutting off the water the next day for a few hours, let us know the time frame, and gave us free bottled water to tie us over. Breakfasts were good, too. Elevator service was fast. We had a late dinner in the bar/restaurant, could’ve done without the music but it wasn’t controllable from there. Bar/estaurant service was a bit below the rest of the hotel, not unacceptable but didn’t meet the high level elsewhere at the facility. Would definitely stay there again, very happy with our choice.

It was nice hotel. Restaurant was great an staff was friendly except for the noise compliment that I got a two am when I was sleeping it was meant for another room

This hotel had great energy! The staff was very friendly and accomodating. I loved the messages on the elevator and bathroom doors. I enjoyed the shared energy of other guests as we made our way through the breakfast buffet in the mornings. And I especially appreciated the moderately upscale but decidedly non-hipster furnishings. Also, I loved the black and white pictures of Brooklyn in my room and the view of the spinning lady statues outside my window. Cheers to Miss Brooklyn and Miss Manhattan!

Well maintained facility. Nice breakfast with waffles, sausages, and eggs, and the choices were slightly different on the two mornings that we were there. Also nice lounging area with complimentary tea and hot chocolate. Our room was clean and comfortable.

Great experience on the front desk with Brian! He was really friendly and helpful.

The staff is amazing! Gotta give a few shout outs to Greg,Sam and the ladies At the front desk! Also to the ladies that serve and keep the breakfast bar clean! The rooms were well kept up!..Very modern hotel!!...Also has a bar and resturant right on property!!! Minutes away from Barclays center and LOTS of shopping! I would definitely stay again!

One positive thing: and that is the hot breakfast. Now on to experience - (1) Lobby was bone chilly, had to come down for breakfast in a winter coat. Although it was very cold outside, the hotel could have made the lobby more comfortable. (2) Housekeeping was AWFUL! on the day after the first night, housekeeping just did the bare minimal, made the beds and took out the trash. the bathroom was not cleaned. the towels were just left piled up on the counter, the complementary shampoo/soaps were not re-stocked. On the second day, we were out in Manhattan all day and came back to the hotel tired around 8:30pm. Come to find out, the room was not even touched! Beds were not made, etc. Totally unacceptable for a standard housekeeping service. I called the front desk to alert them of this, and they just wanted to brush me off with complematary water and appetizers. Ha! totally unacceptable! Our room was finnaly cleaned aroung 9:30pm. The hallway to hour room was dirty, in need of some serious vacumming!

Room was small, but comfortable. Good location. The staff was lovely—very welcoming and helpful. Would definitely stay here again.

First of all the staff at this hotel are top notch, super friendly, and willing to help out with any questions asked. The only reason this is not rated a 5 out of 5 for me is that I asked for a quiet room and they placed me on the 5th floor facing the noisy street directly across from the elevator. I woke up constantly throughout the night to the dinging of the elevator. Other than that great hotel, delicious breakfast. Convenient to Barclays and DUMBO area of Brooklyn. Would stay here again.

It is a nice hotel. But it is a little bit noisy that located in the main street.

Very nice and convenient ,clean rooms and pleasant staff.

The Hotel met my expectation. The continental breakfast was great. The staff were very pleasant and friendly.

The hotel is an excellent location near the Brooklyn and Manhattan bridge access routes. This is the second time we have stayed there in the past year. The entire experience was wonderful.

Hotel is very modern, Great views of Manhattan, Great location. Staff is very professional.