I arrived early before check in. Had been on the road for some hours, asked if I could use a restroom and was told “no” even though I showed the front desk my reservation for the night. It doesn’t take much to be kind.
We loved this property and will be booking again
Convenient parking
Old hotel looks like motel. Rooms smells bad, during rain rooms floor gets wet.
Convenient location to fishing charters. Clean & modern rooms. Parking is limited. No swimming pool. Had to get keys re-programmed 4 times in a 24 hour period.
Friendly check in. Free indoor parking
This is very nice hotel very good location. Available parking. In Brooklyn this is very important
This property is conveniently located: near Coney Island and about a walking mile from the subway. The rooms are updated and clean overall. The staff is polite and friendly. The breakfast is very, very good.
I like the area the place was clean plus breakfast and gym which I didn't have a chance to use,the worse part the day before I leave they didn't clean my room
Very nice hotel in good location . Parking in hotel very good and very important in NY area
It is a good hotel which feels more like motel. The staff is good and room is clean. There is no much outlets for charging phones but overall it is a good one.
nice on clean on bus stop close to hotel on all the staff superb on me on my famllys will go back anytime our check in time is 2pm on we reach there at 11am on they alow us to chek in11am on that was great on our check out time is 11am on we ask for 15 to 20 min on they. give us up to 30min on help us call taxi .. Good customer service
Nice stay, clean, good condition, nice staffs, good breakfast.
Nasty smelly roach motel !! Rats and Mice go here to die
The hotel didn't have my Orbitz reservation. They called the Orbitz help desk and still didn't get my reservation. I had to pay $20 more than Orbitz quoted. I will not be using Orbitz in the future.
Deluxe city view translates into basement street and car view. We had a drunk passer-by urinating on our window.
Located in Sheepshead Bay, Best Western Plus Brooklyn Bay Hotel is 2.4 mi (3.8 km) from New York Aquarium and within a 15-minute drive of other popular attractions like Brooklyn Museum. This 48-room hotel has round-the-clock conveniences like a business center, a gym, and a front desk.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, coffee makers, and phones.
Guests of Best Western Plus Brooklyn Bay Hotel enjoy a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include an ATM and a vending machine.
I arrived early before check in. Had been on the road for some hours, asked if I could use a restroom and was told “no” even though I showed the front desk my reservation for the night. It doesn’t take much to be kind.
We loved this property and will be booking again
Thank you very much Dawn!! We will look forward seeing you soon.
Convenient parking
Thank you very much
Old hotel looks like motel. Rooms smells bad, during rain rooms floor gets wet.
We are very sorry for the inconvenience and we will look into this matter. Thank you for your review.
Convenient location to fishing charters. Clean & modern rooms. Parking is limited. No swimming pool. Had to get keys re-programmed 4 times in a 24 hour period.
Thank you for your feedback and we love to hear from our guests. We apologize for the keys and the pool.
Friendly check in. Free indoor parking
Thank you for your generous review and rating. It was great to have you with us.
Thank you for your comments.
This is very nice hotel very good location. Available parking. In Brooklyn this is very important
Thank you for your amazing words. We strive to provide the very best hotel experience for our guests@
Thank you for comments. We strive to provide the very best hospitality experience to our customers.
This property is conveniently located: near Coney Island and about a walking mile from the subway. The rooms are updated and clean overall. The staff is polite and friendly. The breakfast is very, very good.
Thank you very much for the detailed feedback. We appreciate and welcome you again.
Thank you for your review Carlos, and I'm sorry to hear that you faced inconvenience. Unfortunately, due to pandemic, we have shut down the public restroom and guests only have their rooms for restroom access. Once again, I apologize and hope you will reconsider staying with us again.