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Recent guest reviews

I like everything about this hotel, the valet parking, the restaurants the room and the view.

Very nice place. Room clean and good service. Room a bit small but that was not big deal. Pool area is great. And the neighborhood is also amazing.

The view and proximity to the Brooklyn Athletic Club. I did have a difficult time finding the entrance.

We loved everything about our stay at the William Vale with just one small exception. the cell phone reception inside the building and the wifi were spotty. other than that it was excellent. the roof top bar is a must, the rooms although not huge were beautiful and the shower was to die for. The staff was extremely courteous and especially Peter who answered every question and made sure we were enjoying our trip.

Everything was excellent, no complaints. I will definitely come back and stay again.

Staff were wonderfully especially the concierge, Eric ! Pool was crowded and no chairs to lounge on even if you ordered food.

My sister and I arrived at around 11 A.M. and they were able to upgrade us and get us in a room right away. The room was fantastic. We had a view of the Brooklyn Bridge and The East River. We left to go to Coney Island for the day and when we returned there was a box of Du's Donuts waiting for us and they are the best donuts I have ever had. We had dinner at Leuca and it was really nice. The only quirks I had was that there is no complimentary coffee for the morning and if you add up the price from the minibar it comes to 24.00 for 2 cups of coffee. However, in hindsight if you order from room service you can get a large pot of coffee for 11.00 . My other quirk was Westlight. If you want to go even if you are a guest make sure you make reservations and if you do you will be lucky to sit outside. I was told by an employee there that we could not sit outside because there was VIP priority guests and people that have the outside so I was a little taken back from that, in fact, we just left and walked around Brooklyn. Other than that the staff was amazing and welcoming. I would definitely stay here again.

The hotel itself is lovely and well appointed. Our check-in and first night went well. For an upscale hotel, there are some clear disappointments: terrible pillows, cheap toilet paper, pink mold in the shower. But you can't beat the view and the room is a good size for NYC. On our second night, an alarm went off at 4:15AM, and it went off for some time before a voice came over the intercom with a nondescript "sorry, false alarm," and nothing more. My husband and I were taken out of a deep sleep and throwing clothes on to evacuate. Needless to say, it was not easy to go back to sleep when you have no idea what's happening (my husband is a fire fighter trained to immediately come awake at an alarm; I am teacher who has been participating in active shooter drills: it wasn't a great situation for a vacation). We assumed we would get a sincere apology and an explanation the next morning at check-out. Instead, we got a very rude, "Sorry--it's the alarm company's fault" and a complete dismissal by the man at the front desk. He was incredibly rude. My husband asked if that was the fire alarm because, if so, it's insufficient (it is enough to wake you up and induce panic, but it wasn't a traditional fire alarm. The man at the desk said he had "no idea what the fire alarm sounded like" while walking away. Clearly, every hotel may have an issue now and again, but the lack of knowledge of safety procedures and courtesy is alarming and disturbing.

Great hotel in the Williamsburg area. The view from the bar at the top is the best.

Staff was very friendly and willing to do anything to make our stay comfortable. The hotel was very clean and well put together. My room had a beautiful view of New York City

This hotel has (now we have experienced it twice in one year) the worst record of service. Staff is totally unresponsive and make you run around when you call for service. Twice we left the room at 10 am and housekeeping had not serviced the room at by 5 pm when we returned. Staff is stiff and rude in general.

Great hotel, very clean and modern, in the heart of a great neighborhood in Williamsburg. plenty of things to see and do around the hotel including multiple cool bars and restaurants, a music venue, two different breweries. L train was a quick walk from the hotel, putting me in Union Square in Manhattan in less than 20 minutes.

Best hotel in Brooklyn! Great room and service. Best view of NYC! Great balcony.

Great location and amazing property. Will go back.

This is my #1 staycation place. Their pool is incredible, roof top is amazing and they really evoke the feeling of a resort. There

North 12th Street Brooklyn NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Rooftop terrace

The William Vale places you within 3 miles (5 km) of popular attractions like United Nations Headquarters and Roosevelt Island. This 183-room, 5-star hotel has a 24-hour fitness center along with free in-room WiFi and a rooftop terrace.


Dining

This hotel serves as home to a rooftop bar, along with a restaurant that specializes in Italian cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

The William Vale's 183 rooms provide balconies, MP3 docks, and refrigerators. 48-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include coffee makers, safes, and phones.


Property features

Built in 2016, the brand new The William Vale features a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. Valet parking is offered for USD 40 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.

Room options

Deluxe Suite, Balcony, Corner (Wraparound Balcony)

1 King Bed | Sleeps 4

Room, 1 King Bed, Balcony

1 King Bed | Sleeps 2

Room, 2 Double Beds, Balcony

2 Double Beds | Sleeps 4

Suite, Balcony, Corner (Gotham, Wraparound Balcony)

1 King Bed | Sleeps 4

Guest reviews for The William Vale

Everyone (19) Couples (4) Family (3)
5
Family Family

I like everything about this hotel, the valet parking, the restaurants the room and the view.

By , from winooski on Aug 24, 2020

5
Everyone

By on Aug 17, 2020

5
Partner Couples

Very nice place. Room clean and good service. Room a bit small but that was not big deal. Pool area is great. And the neighborhood is also amazing.

By , from Brooklyn, New York on Aug 6, 2020

5
Everyone

By on Sep 26, 2019

Review comment responded on Oct 9, 2019

Thanks for staying with us. We appreciate your feedback and hope to welcome you back very soon! Sincerely, Chester James Front Office Manager

5
Partner Couples Business Business

The view and proximity to the Brooklyn Athletic Club. I did have a difficult time finding the entrance.

By on Jun 11, 2019

Review comment responded on Jun 16, 2019

Thank you for sharing your feedback! The Brooklyn Athletic Club is a great neighbor of ours and we're happy you were able to experience their facility during your visit. We hope to have you back with us very soon. Best, Chester James Front Office Manager

5
Partner Couples Family

We loved everything about our stay at the William Vale with just one small exception. the cell phone reception inside the building and the wifi were spotty. other than that it was excellent. the roof top bar is a must, the rooms although not huge were beautiful and the shower was to die for. The staff was extremely courteous and especially Peter who answered every question and made sure we were enjoying our trip.

By on Jun 7, 2019

Review comment responded on Jun 16, 2019

Thank you so much for posting this valuable feedback—it is always great to hear from our guests. I will make sure to share your kind words with Peter and our staff and you are quite correct about our showers, they are to die for! We sincerely appreciate your flattering compliments and hope to see you again very soon! Best regards, Chester James Front Office Manager

3
Everyone

By on Jun 5, 2019

Review comment responded on Jun 12, 2019

Thanks for staying with us. We appreciate your feedback! Sincerely, Chester James Front Office Manager

5
Everyone

Everything was excellent, no complaints. I will definitely come back and stay again.

By on May 25, 2019

Review comment responded on Jun 12, 2019

Thank you so much for taking the time to share your thoughts from your recent stay with us! We are delighted to hear you enjoyed your time with us. We can't wait to welcome you back! Best, Chester James Front Office Manager

5
Everyone

By on Mar 13, 2019

5
Everyone

By on Feb 19, 2019

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