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Recent guest reviews

No parking

the location was ok, not too far from the train. However the staff is not very responsive, it took me 30 mins to check in and there were only 2 people in front of me. staff had no sense of urgency and the lobby has limited seating. Staff also denied request to have a 12 pm checkout.

The property is new and fairly well kept. The rooms are a bit on the small side and had a few minor signs of wear and tear (the vinyl planking floor in our room was starting to separate and needed fixed). The location is a short walk from the subway. It’s not the absolute greatest part of the city, but we felt relatively safe walking around a night. Overall the price was a bargain in an expensive city like NYC.

Good

Stayed here 2 years ago and it was great. This time was another story. The floor was dirty, the sheets had a questionable stain on them and the shower hot water barely worked. Will not be returning.

Great location for my needs and reasonable price, but limited parking. Requested a wake up call, but never received one. “Free breakfast” images showed good selection of items; received bag of processed carbs instead. Even with COVID-19, other companies have provided much better than this. Like most hotels, hair dryer not suitable for curly mops. Remember to bring your own diffuser!

Easy access to shopping area.

Reservation through Orbitz was horrible.. Orbitz doesn't tell you there's a 100 refundable fee through the hotel.

The rooms are nice but small. Room wasn’t cleamed before arrival. Coffee machine broken. Thermostat complicated but no instructions. No microwave in rooms. Some staff friendly, some rude. I had to request fresh towels each day. No breakfast despite advertisement.

My room was close to ice machine, first floor, and doors not sound proof, too noisy.

Room was amazing clean and comfortable, breakfast was ok but the people on charge of it was very nice and helpful specially ( Dominican one ) The only one complaint was that I forgot my flip flops on top of garbage basket and housekeeping tossed 😢 in the garbage dunno why she did that was very clean ones

The location is excellent. You can take a metro on the Prospect Avenue and get wherever you want to go in the city. But, please be aware that Orbitz advertised this hotel as free parking provided. This is not the case. No hotels in Brooklyn have free parking. This hotel has limited parking for $30 per day.

20th Street Brooklyn NY

Hotel highlights

  • Close to Prospect Park
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Sunset Park, Comfort Inn Prospect Park - Brooklyn is 1.8 mi (3 km) from Barclays Center Brooklyn. This 83-room hotel has in-room conveniences like refrigerators, coffee makers, and flat-screen TVs.


Dining

Free on-the-go breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Comfort Inn Prospect Park - Brooklyn's 83 rooms provide refrigerators, coffee makers, and safes. Guests can expect free WiFi and 43-inch flat-screen TVs. Hair dryers, phones, and ironing boards are also standard.


Property features

Built in 2018, the brand new Comfort Inn Prospect Park - Brooklyn offers free WiFi in public areas, coffee in a common area, and microwave in a common area. Self parking is available for USD 30 per night. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a computer station, a TV in a common area, and a convenience store.

Room options

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking (Upgrade)

2 Double Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Comfort Inn Prospect Park - Brooklyn

Everyone (8) Couples (3) Family (6)
3
Everyone

No parking

By on Feb 17, 2022

Review comment responded on Feb 17, 2022

Nuriddin, Thank you for taking the time to review our hotel and for being our valued guest in Brooklyn. We do have off street parking available and a few parking spots available for guests.

3
Everyone

the location was ok, not too far from the train. However the staff is not very responsive, it took me 30 mins to check in and there were only 2 people in front of me. staff had no sense of urgency and the lobby has limited seating. Staff also denied request to have a 12 pm checkout.

By on Jan 4, 2022

Review comment responded on Jan 31, 2022

Manolito, Thank You for taking the time to review our hotel and for being our valued guest. We greatly appreciate your feedback and will use it to make improvements at our hotel.

5
Family

The property is new and fairly well kept. The rooms are a bit on the small side and had a few minor signs of wear and tear (the vinyl planking floor in our room was starting to separate and needed fixed). The location is a short walk from the subway. It’s not the absolute greatest part of the city, but we felt relatively safe walking around a night. Overall the price was a bargain in an expensive city like NYC.

By on Dec 16, 2021

Review comment responded on Jan 31, 2022

Justin, Thank you for the 5-star review and for being our valued guest in Brooklyn. We greatly appreciate you sharing your experience with us and we hope to welcome you back again in the future.

4
Everyone

Good

By on Nov 19, 2021

2
Partner Couples

Stayed here 2 years ago and it was great. This time was another story. The floor was dirty, the sheets had a questionable stain on them and the shower hot water barely worked. Will not be returning.

By on Nov 15, 2021

4
Everyone

Great location for my needs and reasonable price, but limited parking. Requested a wake up call, but never received one. “Free breakfast” images showed good selection of items; received bag of processed carbs instead. Even with COVID-19, other companies have provided much better than this. Like most hotels, hair dryer not suitable for curly mops. Remember to bring your own diffuser!

By on Oct 13, 2021

4
Partner Couples

Easy access to shopping area.

By on Aug 13, 2021

5
Everyone

Reservation through Orbitz was horrible.. Orbitz doesn't tell you there's a 100 refundable fee through the hotel.

By on Jul 21, 2021

Review comment responded on Aug 11, 2021

Hello, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Fran Ramos General Manager Comfort Inn

3
Partner Couples Family

The rooms are nice but small. Room wasn’t cleamed before arrival. Coffee machine broken. Thermostat complicated but no instructions. No microwave in rooms. Some staff friendly, some rude. I had to request fresh towels each day. No breakfast despite advertisement.

By on Feb 27, 2021

Review comment responded on Apr 2, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Fran Ramos General Manager Comfort Inn

4
Family

My room was close to ice machine, first floor, and doors not sound proof, too noisy.

By on Dec 30, 2019

Review comment responded on Jan 3, 2020

Thanks for staying with us. We appreciate your feedback!

Comfort Inn Prospect Park - Brooklyn

150 20th Street, Brooklyn, NY 11232
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