They are renovating, but room was less than desirable…and a lot of supplies down in the lobby, no amenities and the pictures online are what they would like the property to look like, not what’s available. They did offer to move me to the Sheraton next door if I was not happy with my room. I was here on business, so the room was fine for the time I’d be in it.
The location was excellent, close to transportation and shopping. Love the terrace. The accessible bathrooms were not designed for people with disabilities. No hand held showers or raised toilets. The commode was too low.
Location was ideal . Shopping areas nearby. Helpful staff
As an Orbitz Platinum Customer this hotel and the service was awful. Checked in at 8pm, was given an accessible room, was not told, I left the hotel without actually going up to my room (5th floor, dingy and dark). I returned at midnight to finally go to the room when I saw the room itself. Roll in shower with a hand held shower head at chest height. I immediately went to complain and ask that my room be changed to no avail. Was told to see a manager in the morning, Manager did not do anything just that she would look into what took place. I paid $405 for this terrible room. Hotel lobby looks like a sad mini mart with a concession stand. Useless employees and terrible customer service. The restrooms on the lower level (not open to the public) were filthy and smelled. Worst hotel experience I have ever had in my life and I have traveled the globe. Also, the hotel is in a crappy location if you want something to eat late night...they recommended a bodega at the corner. HORRIBLE!
Shower head holder on the wall & shower curtain rods are almost broken.
Property was in bad condition. Torn wallpaper, dirty coffee station, toilet leaked.
Clean and organized, room was just what we needed.
Good bar, clean room. Rough crowd hanging out in the lobby. Front desk was slow.
Great hotel. Rooms are clean and comfortable especially the bedding. Only complaint they ran out of coffee on Sunday AM and I didn't have time to wait for them to brew more. I was surprised how quiet my room was with all the people and activity. Wonderful stay
I didn’t like anything it was terrible the stay was horrible than I expected
I loved the hotel...room, etc...but there was a couple having a violent fight at 2 am... I could not find a way to call the front desk from the phone in the room.
Loved the location, easy access to subway, would choose this again!
Very helpful staff. Breakfast was great at the self serve area.
Overall, a nice place. The rooms are small, as expected when you put a hotel in an established building with a limited amount of space to work with. 2 things that were odd - no sort of drawer space so some stuff had to stay in the suitcase, to be hauled out when needed; and the top shelf in the closet is accessible only if you're an NBA player. In contrast the shower head is a little low, but the water pressure was among the best I've ever had in a hotel. Great, walkable neighborhood near many things you'd like to see/need.
I always have a great time when i go to Aloft Brooklyn. Rooms are always clean, staff is friendly, and I love their happy hour!
Located in Downtown Brooklyn within a mile (2 km) of Barclays Center Brooklyn, Aloft New York Brooklyn is within 2 miles (3 km) of other popular sights such as Brooklyn Bridge. This 176-room, 3-star hotel welcomes guests with a bar/lounge, free in-room WiFi, and a gym.
Continental breakfast is offered for a fee weekdays from 6:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.
Guests can expect 42-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, free local calls, and laptop-compatible safes are other standard amenities.
At Aloft New York Brooklyn, guests have access to a gym, free WiFi in public areas, and a conference center. Self parking is offered for USD 35.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
They are renovating, but room was less than desirable…and a lot of supplies down in the lobby, no amenities and the pictures online are what they would like the property to look like, not what’s available. They did offer to move me to the Sheraton next door if I was not happy with my room. I was here on business, so the room was fine for the time I’d be in it.
The location was excellent, close to transportation and shopping. Love the terrace. The accessible bathrooms were not designed for people with disabilities. No hand held showers or raised toilets. The commode was too low.
Location was ideal . Shopping areas nearby. Helpful staff
Thank you for staying with us at The Aloft Brooklyn
As an Orbitz Platinum Customer this hotel and the service was awful. Checked in at 8pm, was given an accessible room, was not told, I left the hotel without actually going up to my room (5th floor, dingy and dark). I returned at midnight to finally go to the room when I saw the room itself. Roll in shower with a hand held shower head at chest height. I immediately went to complain and ask that my room be changed to no avail. Was told to see a manager in the morning, Manager did not do anything just that she would look into what took place. I paid $405 for this terrible room. Hotel lobby looks like a sad mini mart with a concession stand. Useless employees and terrible customer service. The restrooms on the lower level (not open to the public) were filthy and smelled. Worst hotel experience I have ever had in my life and I have traveled the globe. Also, the hotel is in a crappy location if you want something to eat late night...they recommended a bodega at the corner. HORRIBLE!
Shower head holder on the wall & shower curtain rods are almost broken.
Property was in bad condition. Torn wallpaper, dirty coffee station, toilet leaked.
Clean and organized, room was just what we needed.
Good bar, clean room. Rough crowd hanging out in the lobby. Front desk was slow.
Thank you for staying with us at The Aloft Brooklyn