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Hilton Garden Inn New York / Staten Island

3.0 out of 5.0

Recent guest reviews

My room was a king suite. Overall it was very comfortable. However, it could have been a little cleaner. There was a random hair in the shower (short and dark, I'm a blonde with longer hair). There was a substance (maybe food?) on the desk by the telephone. I travel with wipes. Love the location. And the staff at checking in and check out. Excellent! Kerry was friendly and efficient. She is an asset to Hilton.

When we booked the room we were given a king size bed with comfort control. When we arrived we were told that no king size beds were available and were given a room with two queen beds with no comfort control. The bathroom had hair on the counter and ants on the window sill in the room. Beds were very uncomfortable. They also didn't advertise that the pool did not open till 5 pm Mon thru Fri. We have stayed here before and have enjoyed our stay but not this time.

Nice clean hotel, good value for the money. Only downside is that there's not much around the hotel that's within walking distance. Pretty much have to have a car to get anywhere or take a taxi. Room was comfortable and well-maintained. Front desk staff friendly and helpful. Would stay there again.

Very nice hotel. Room was spacious and beds were super comfortable. Would definitely recommend Hilton to travelers

Beds were super comfy. Got a great nights stay would definitely come back

Hotel itself is very good. Far away from busy spots, but if u have a car, it's close to anywhere.

The hotel in general was very good. I missed the free breakfast. Family visiting me were impressed with hotel. Resturant was top notch. One really down side, having to do with planning, was workers above my room apparently chipping tiles to renew, almost every day starting at 8am. This was an obvious down side for me, but not typical. I tried to get something off on the room, but because I booked through you they said they couldn't. All they did was give me a $10 appetizer in the resturant. Appears to me that if I booked through hotel, they would have delayed the rooms renewals above mine. Can anything be done?

Nice place, checking staff was very pleasant and fast. The hotel lobby looks very clean. The room was clean, the bed was constable, bathroom was clean, overall very good for the price. I will stay there again if in that area.

Clean friendly staff, costly for what is is though

Staff all around was great and look forward to staying there in the future.

This property hosts a lot of events and on Saturday night, the music was blaring until 1:00 am. We were on the forth floor and the music was ridiculously loud coming from the ground floor. When there is an even going on, there are drunk people all over the hotel and the cigarette smoke out front is nauseating. There were black hairs in the bathroom. I'm blonde.

I always enjoy my quick stays when I go to my sons school. With the addition of the rooftop club there is more to do while keeping it quieter if you are not into that kind of thing

Loved it very nice the room was clean staff very nice people

I have been here many times and for me it is the best experience when you have business to do on Staten Island and do not want to deal with having to cross the Goethels Bridge. Super location, first exit off the Goethels can get you to the hotel in a few minutes even when the Expressway is backed up, which is always the case. Once I am done with business I always enjoy dinner at Lorenzo's and have never been disappointed. It is great to eat at a place where you are staying and can just hop in the elevator and go back to your room. Parking is free at the hotel but on weekends you can normally find wedding receptions and other groups staying here so it can fill up. There is a small business center that allows you to use a computer but I did note internet is slow. I do not travel with a laptop so I find it convenient when a hotel has a computer you can use. Also, during the evenings, chocolate chip cookies are put out at the registration desk for guests to enjoy. Nice touch.

For this trip just needed a quite clean place to sleep in nice location.

I came to visit with friends and see the town so I really only spent the 2 nights and part of the mornings in the room, but I have had better accomodations at Motel 6. The room was small in my opinion, and smelled like a smoking room, even though it was posted as non-smoking. The hallways were dirty the whole time, there were piles of shavings? that stayed and were never cleaned up for both days. The tables in the hallways were dusty. There was used clothing in the drawers of my room. The food prices of "Room Service" were a little steep and there wasn't another resturaunt for quite a ways away. The front desk was very accomidating, they were very prompt and friendly. They were will to schedule cars and shuttles, and willing to help with any questions I had.

Shuttle makes it convenient to travel to ferry, though it is often not available. Noisy on weekends. Rooms are outdated.

1100 South Ave Staten Island NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Hilton Garden Inn New York / Staten Island is located within a 15-minute drive of Staten Island Mall and Staten Island Zoo. This 198-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking. Statue of Liberty and Ellis Island are also within a 30-minute drive of this Staten Island hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served each morning for a fee.


Rooms

All 198 air-conditioned rooms provide microwaves, coffee makers, and phones. Guests can stay connected with free WiFi. Hair dryers, ironing boards, and desks are also available.


Property features

At Hilton Garden Inn New York / Staten Island, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Staff members can help with accommodation requests, and provide a safe deposit box at the front desk. Additional amenities include a meeting room, a business center, and express check-out.

Room options

One king bed junior suite

King 1 | Sleeps 4

Two double beds

Full 2 | Sleeps 4

Suite

King 1 | Sleeps 4

Standard Room

King 1 | Sleeps 3

Guest reviews for Hilton Garden Inn New York / Staten Island

Everyone (1) Couples (5) Business (4) Family (1) Friends (3) Other (3)
3

more attention to detail

Everyone

My room was a king suite. Overall it was very comfortable. However, it could have been a little cleaner. There was a random hair in the shower (short and dark, I'm a blonde with longer hair). There was a substance (maybe food?) on the desk by the telephone. I travel with wipes. Love the location. And the staff at checking in and check out. Excellent! Kerry was friendly and efficient. She is an asset to Hilton.

By , from L, Northfiejd. on Jun 29, 2017

2

disappointment

Couples

When we booked the room we were given a king size bed with comfort control. When we arrived we were told that no king size beds were available and were given a room with two queen beds with no comfort control. The bathroom had hair on the counter and ants on the window sill in the room. Beds were very uncomfortable. They also didn't advertise that the pool did not open till 5 pm Mon thru Fri. We have stayed here before and have enjoyed our stay but not this time.

By on Sep 28, 2015

5

nice clean hotel

Couples

Nice clean hotel, good value for the money. Only downside is that there's not much around the hotel that's within walking distance. Pretty much have to have a car to get anywhere or take a taxi. Room was comfortable and well-maintained. Front desk staff friendly and helpful. Would stay there again.

By on Apr 27, 2015

4

great stay

GetawayWithFriends

Very nice hotel. Room was spacious and beds were super comfortable. Would definitely recommend Hilton to travelers

By on Dec 30, 2014

4

great stay

GetawayWithFriends

Beds were super comfy. Got a great nights stay would definitely come back

By on Nov 21, 2014

5

very good hotel

BusinessTravelers

Hotel itself is very good. Far away from busy spots, but if u have a car, it's close to anywhere.

By on Aug 25, 2014

4

excellent value, but with a big down side.

Singles

The hotel in general was very good. I missed the free breakfast. Family visiting me were impressed with hotel. Resturant was top notch. One really down side, having to do with planning, was workers above my room apparently chipping tiles to renew, almost every day starting at 8am. This was an obvious down side for me, but not typical. I tried to get something off on the room, but because I booked through you they said they couldn't. All they did was give me a $10 appetizer in the resturant. Appears to me that if I booked through hotel, they would have delayed the rooms renewals above mine. Can anything be done?

By on Aug 17, 2014

4

nite away from home

Couples

Nice place, checking staff was very pleasant and fast. The hotel lobby looks very clean. The room was clean, the bed was constable, bathroom was clean, overall very good for the price. I will stay there again if in that area.

By on Jun 29, 2014

4

nice place

Couples

Clean friendly staff, costly for what is is though

By on Dec 27, 2013

5

great service from staff

BusinessTravelers

Staff all around was great and look forward to staying there in the future.

By on Nov 27, 2013