My experience with McCaren Hotel was a roller coaster. The receptionist was very nice and sweet but the other employees at the poolside was very rude. Beautiful hotel and pool however the room they gave me had rust on the mirrors.
Staff very willing and friendly. Hallways were a little dark and slightly dingy. But overall a nice place with a good location.
As is typical for NYC, room was very small. Bathroom and shower were very nice at this price point. Staff is great. I did not love the mattress, not terrible but not very plush either. Hallways are a little cramped and dark but ok. Overall a good value for the price.
We loved everything about this property. Staff, building, location, and service was phenominal. Truly amplified my girlfriends birthday. Thank you.
Centrally located in a great neighborhood with many eateries, bars, and nightlife.
Thanks was a good day for staycation in the middle of a strong heat wave
The room was seemingly only part way through a renovation. The door to the balcony wouldnt latch shut and was only being held "shut" by the locking chain when we arrived. Had to ask twice to get it fixed, which it barely was. Bathroom handle was on backwards preventing bathroom door from shutting. Light switch was missing a cover. Multiple dents in the wall and stains on the wall. Burn marks all over the cabinet holding the fridge. Door frame in the bathroom was half painted. Shoe footprints all over the bathroom floor. Room didn't get made up the second day.
The staff was accommodating and friendly. The room was comfortable. However it lacked what I consider basic hotel room essentials. For example, we had to call the front desk for an iron, and had to go down to the lobby for coffee in the morning, which was only available until 11am. Just little things like that we’re not convenient. Also, the bathroom had a window to the room, which was odd.
As expected in New York, the room is small compared to other U.S. locations. But the bathroom is very nicely remodeled, the bed is comfortable, there’s a fridge, desk, etc. This would be a good place to stay during the summer because they have a beautiful pool.
Great hospitality and wonderful staff,planning on booking again in the near future
Hotel is run down and cleanliness is questionable at best. There was hair in the corner of the room, the light switch cover was falling off as well as the bedside tables was literally coming out of the wall. The lobby/elevators and hallways all smelled super strongly of air freshener it made you wonder what it was covering.
Noisy fan in the hallway on 3rd floor. Either than that a great hotel in a great location. The L train was also not running that weekend.
Staff was very helpful. Rooms were small but typical in New York. Sorry that the rooftop bar was closed the 2 days we were there.
Located in Williamsburg, McCarren Hotel & Pool is adjacent to Brooklyn Brewery and within a 10-minute walk of other popular attractions like Museum of Food and Drink Lab. This 64-room, 4-star hotel has a bar/lounge along with conveniences like a 24-hour fitness center and free in-room WiFi.
At the end of the day, relax with a drink at the bar/lounge.
All of McCarren Hotel & Pool's 64 air-conditioned rooms provide iPod docks, minibars, and coffee makers. Guests can expect to find free WiFi and 42-inch flat-screen TVs with digital channels and pay movies. Beds sport Frette Italian sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes and desks are also standard.
McCarren Hotel & Pool offers a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this boutique hotel include a meeting room, a business center, and a seasonal outdoor pool.
My experience with McCaren Hotel was a roller coaster. The receptionist was very nice and sweet but the other employees at the poolside was very rude. Beautiful hotel and pool however the room they gave me had rust on the mirrors.
Thank you for your stay & feedback! We do hope to see you in the future.
Staff very willing and friendly. Hallways were a little dark and slightly dingy. But overall a nice place with a good location.
Thank you for your stay & feedback! We do hope to see you in the future!
As is typical for NYC, room was very small. Bathroom and shower were very nice at this price point. Staff is great. I did not love the mattress, not terrible but not very plush either. Hallways are a little cramped and dark but ok. Overall a good value for the price.
Thank you for your Stay & Feedback Rr! We do see the points you are making from your experience. This feedback will be use for changes at the hotel. We do hope to have a second chance in the future.
Thank you for your stay & feedback! We hope to see you in the future!
We loved everything about this property. Staff, building, location, and service was phenominal. Truly amplified my girlfriends birthday. Thank you.
Thank you for your stay & feedback! We are truly honored that you had a great stay! We hope to see you very soon!
Thank you for your stay & feedback! We hope to see you in the future!
Thank you for your stay & feedback ! Pleasure having you, Hope to see you soon!
Thank you for your stay & feedback! We do hope to see you soon.
Centrally located in a great neighborhood with many eateries, bars, and nightlife.
Thank you for your feedback & stay! We do apologize for any inconvenience for your stay! We hope to be able to have a second chance in the future.
Hello Erica, Thank you for staying at McCarren Hotel & Pool and thank you for your feedback; it is truly appreciated. We are sorry your stay with us didn't live up to your expectations or towards the expectations we strive for when hosting our guests. Your feedback will be carefully noted and communicated with our staff. Be safe. Best regards, Emmanuel D Front Desk Agent