I stay 2 night in the hotel and they don’t Clean the room, I call the operator And she told me you need to call for clean the room really bad services
Convenient to lots of sights - beautiful room and fantastic staff. We would definitely stay here again.
Shower head & bathtub fixtures came apart from the wall. Being on the lower floor it gets to be noisy despite of the ‘sound proof’ windows. Minimal amenities. No direct line to front desk or housekeeping, u have to go to reception in person to ask for things, e.g. sewing kit, which was never delivered.
Nice hotel with modern, clean and spacious rooms. Lots of hand sanitizing stations throughout and the staff was cheerful. Overall a pleasant stay. The only issue was there was so much (pot) smoking going on our floor. I have no problem with people enjoying themselves, but I booked a non-smoking room. I shouldn’t have had to deal with the smell coming through to my room via the vents.
The hotel was walking distance from the Brooklyn Bridge, restaurants, transportation and shops
Beautiful hotel .. the rooms are very nice and spacious and the views are pretty dope ... however it took me an hour to get into my room and they had to change my room because the door wasn’t working for the original room. they told me there’s a phone next to the elevator that i could use to call maintenance for help but there was no phone. For the money that i spent for the night i was not pleased with that at all.
Nice and spacious rooms, friendly and bilingual professional staff, is close to shops, attractions, train and restaurants
Loved the facility and staff! Staff was pleasant, willing to help and answer questions. They were accommodating with us.
A regular Marriott, met expectations, especially for New York City.
Staff was very accommodating and helpful with all questions regarding transportation, things to do and where to find starbucks. Rooms were large, clean and comfortable. Close to subways and trains. Worth the money and would stay again! Only con was no room service and destination charge usage. Loved the bus passes that were included.
Good place to stay. All Staff was helpful. Thank you.
I was given a $25 voucher and was told it would deduct from my room service fees and it never was
Loved the convenience to so many sights in Brooklyn. In walking distance to restaurants, shops, etc. The service was great!
Perfect stay friendly stuff very pleasant amenities
Located in Downtown Brooklyn, New York Marriott at the Brooklyn Bridge is within a mile (2 km) of popular sights such as Brooklyn Bridge Park and Brooklyn Bridge. Each of the 666 rooms at this 4-star hotel includes a refrigerator, a coffee maker, and a Smart TV.
New York Marriott at the Brooklyn Bridge's 666 rooms provide refrigerators, coffee makers, and free local calls. Guests can expect WiFi, wired Internet, and 32-inch Smart TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Video-game consoles, laptop-compatible safes, and ironing boards are other standard amenities. Housekeeping is available on request.
Guests of New York Marriott at the Brooklyn Bridge enjoy access to free WiFi in public areas, a conference center, and a business center. Self parking is offered for USD 50.00 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.
I stay 2 night in the hotel and they don’t Clean the room, I call the operator And she told me you need to call for clean the room really bad services
Convenient to lots of sights - beautiful room and fantastic staff. We would definitely stay here again.
Shower head & bathtub fixtures came apart from the wall. Being on the lower floor it gets to be noisy despite of the ‘sound proof’ windows. Minimal amenities. No direct line to front desk or housekeeping, u have to go to reception in person to ask for things, e.g. sewing kit, which was never delivered.
Thank you for your feedback. We look forward to welcoming you back to Brooklyn.
Thank you for your feedback. We look forward to welcoming you back to Brooklyn.
Nice hotel with modern, clean and spacious rooms. Lots of hand sanitizing stations throughout and the staff was cheerful. Overall a pleasant stay. The only issue was there was so much (pot) smoking going on our floor. I have no problem with people enjoying themselves, but I booked a non-smoking room. I shouldn’t have had to deal with the smell coming through to my room via the vents.
Thank you for your feedback. We are a smoke free hotel. We are truly sorry for your experience during your stay with us. Once we are informed of any guest smoking in their room we address it immediately. We hope to see you back at the Brooklyn Marriott soon.
Thank you for your feedback. We hope to see you back in Brooklyn.
The hotel was walking distance from the Brooklyn Bridge, restaurants, transportation and shops
Thanks for staying with us. We appreciate your feedback!
Beautiful hotel .. the rooms are very nice and spacious and the views are pretty dope ... however it took me an hour to get into my room and they had to change my room because the door wasn’t working for the original room. they told me there’s a phone next to the elevator that i could use to call maintenance for help but there was no phone. For the money that i spent for the night i was not pleased with that at all.
Thanks for staying with us. We will address this issue. We appreciate your feedback!
Nice and spacious rooms, friendly and bilingual professional staff, is close to shops, attractions, train and restaurants
Thank you for your feedback. We will be addressing these issues with all departments.