No hot water for several days. Management is not available to troubleshoot.
I paid 300/night and it wasn't worth it all. No dining options inside hotel, no daily cleaning of the rooms during our stay, no gift shop to purchase toiletries, the daily resort fee was a ripoff. Forcing you to use their pantry with prepackaged food options and museum tickets which turns out it's free admission to Brooklyn art Museum anyway. Wouldn't recommend.
Friendly staff Hotel booking was done few months ago for wedding and we requested all guests on sane floor to avoid elevator use but all guests were on different floor including bride and groom parents and relatives.
Friendly and helpful staff
The doorman was so helpful in guiding us to where we needed to go. We were even given late check out because our flight out was late. But I wish the site said the pool was closed. My kids were looking forward to swimming. But overall, excellent stay
Pretty much lacks any character and the amenities are modest and the immediate location is uninspiring but the rooms are fine and the price is cheap compared to a lot of other places and it is about 10 minutes walk to Brooklyn Bridge Park and 25 minutes walking distance into Fort Greene/Clinton Hill and Boerum Hill/Carroll Gardens, and an easy bike ride to a lot of other great neighborhoods in Brooklyn.
I stay 2 night in the hotel and they don’t Clean the room, I call the operator And she told me you need to call for clean the room really bad services
Convenient to lots of sights - beautiful room and fantastic staff. We would definitely stay here again.
Shower head & bathtub fixtures came apart from the wall. Being on the lower floor it gets to be noisy despite of the ‘sound proof’ windows. Minimal amenities. No direct line to front desk or housekeeping, u have to go to reception in person to ask for things, e.g. sewing kit, which was never delivered.
Nice hotel with modern, clean and spacious rooms. Lots of hand sanitizing stations throughout and the staff was cheerful. Overall a pleasant stay. The only issue was there was so much (pot) smoking going on our floor. I have no problem with people enjoying themselves, but I booked a non-smoking room. I shouldn’t have had to deal with the smell coming through to my room via the vents.
The hotel was walking distance from the Brooklyn Bridge, restaurants, transportation and shops
Beautiful hotel .. the rooms are very nice and spacious and the views are pretty dope ... however it took me an hour to get into my room and they had to change my room because the door wasn’t working for the original room. they told me there’s a phone next to the elevator that i could use to call maintenance for help but there was no phone. For the money that i spent for the night i was not pleased with that at all.
Nice and spacious rooms, friendly and bilingual professional staff, is close to shops, attractions, train and restaurants
Loved the facility and staff! Staff was pleasant, willing to help and answer questions. They were accommodating with us.
A regular Marriott, met expectations, especially for New York City.
Located in Downtown Brooklyn, New York Marriott at the Brooklyn Bridge is within a mile (2 km) of popular sights such as Brooklyn Bridge and Barclays Center Brooklyn. This 666-room, 4-star hotel has a bar/lounge along with conveniences like a gym and a conference center.
At the end of the day, unwind with a drink at the bar/lounge.
Guests can expect WiFi, wired Internet, and 32-inch Smart TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Guests of New York Marriott at the Brooklyn Bridge enjoy a gym, free WiFi in public areas, and a conference center. Self parking is offered for USD 50.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, a computer station, and express check-in.
No hot water for several days. Management is not available to troubleshoot.
I paid 300/night and it wasn't worth it all. No dining options inside hotel, no daily cleaning of the rooms during our stay, no gift shop to purchase toiletries, the daily resort fee was a ripoff. Forcing you to use their pantry with prepackaged food options and museum tickets which turns out it's free admission to Brooklyn art Museum anyway. Wouldn't recommend.
Friendly staff Hotel booking was done few months ago for wedding and we requested all guests on sane floor to avoid elevator use but all guests were on different floor including bride and groom parents and relatives.
Friendly and helpful staff
Thank you for your feedback. We hope to see you back in Brooklyn soon.
The doorman was so helpful in guiding us to where we needed to go. We were even given late check out because our flight out was late. But I wish the site said the pool was closed. My kids were looking forward to swimming. But overall, excellent stay
Thank you for your feedback. We hope to see you back in Brooklyn soon.
Pretty much lacks any character and the amenities are modest and the immediate location is uninspiring but the rooms are fine and the price is cheap compared to a lot of other places and it is about 10 minutes walk to Brooklyn Bridge Park and 25 minutes walking distance into Fort Greene/Clinton Hill and Boerum Hill/Carroll Gardens, and an easy bike ride to a lot of other great neighborhoods in Brooklyn.
I stay 2 night in the hotel and they don’t Clean the room, I call the operator And she told me you need to call for clean the room really bad services
Convenient to lots of sights - beautiful room and fantastic staff. We would definitely stay here again.
Thank you for your feedback. We hope to see you back in Brooklyn soon.
Shower head & bathtub fixtures came apart from the wall. Being on the lower floor it gets to be noisy despite of the ‘sound proof’ windows. Minimal amenities. No direct line to front desk or housekeeping, u have to go to reception in person to ask for things, e.g. sewing kit, which was never delivered.
Thank you for your feedback. We will be addressing these issues with all departments.
Thank you for your feedback. We look forward to welcoming you back to Brooklyn.
Thank you for your feedback. We do strive for excellent service and we are sorry we fell short of that during your stay. We will address these issues with our leadership We hope to see you back in Brooklyn on your future travels.