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Recent guest reviews

Room was not very clean: mold growing on the tub, peanuts on the floor and furniture. We ordered food service and it arrived without all the side dishes. We waited for them to bring the salad, never came. The roof top lounge was closed off for private parties. The staff was not very accommodating any time we called. The view are not worth the poor service. Next time we are staying elsewhere.

Loved it , will be back . 😊👍.loce the rooms and style of the hotel . Miami is my favorite and here was second to that .

just few steps away from Brroklyn bridge n Dumbo. Good interior and design concept.

We enjoyed the hotel and the Osprey restaurant outdoor patio. Lovely location and very enthusiastic and attentive staff.

We had one night in Brooklyn and since I stayed at the Central Park 1 Hotel before, I figured this would be a great choice. Not so much. Prior to my dinner reservations, I jumped in the shower only to have scalding hot water. When I turned the handle it completely came off the wall. I immediately called the front desk and they sent up an engineer. He said the disk would not remain in place, but it should work for now. It didn't and went back to being too hot for me to be in there. I went to dinner anyway miserable, after walking around the city all day. They did send someone up as we will leaving, but it was too late. The next day we checked out the Osprey after again walking around the hot city. The place looked neat, and I just wanted to wash my hands before I ate. But the bathrooms down by the screening room had zero hand soap. To the point where someone else took the tops off to get whatever they could out of them. For the price of this hotel, you'd expect more.

The hotel campus, amenities, restaurant dining, in-room dining, rooftop, etc are all amazing. Those qualities however, are overwhelmingly dampened by the absolute terrible service (everywhere but the restaurant). ~70% of my encounters with staff were poor — ranging from downright rude and degrading to general disinterest in providing hospitality. I would still recommend (it’s simply beautiful and the concept works); just be prepared for some of worst service you’ll ever experience at a nice hotel.

Looked amazing, smelt fantastic. The rooms super trendy and eco friendly. I checked out this morning and I’m in Manhattan now and I miss 1 hotel. :(

The hotel’s setting is perfect for a comfortable stay in Bklyn yet conveniently located near to Manhattan. The views of the Bklyn Bridge and the city are amazing. The staff is professional, hip, young and pleasant; specially the greeting staff outside. The hotel has the usual amenities. The room was modern and as advertised eco-friendly design which included cool reclaimed wood decor. The eco features took some getting used to including the shower and sink levers, (controls) but overall suitable. They boast a bout having plants in every room. My room had what appeared to be moss which naturally gross in moist environment - yes looked pretty but oh boy after a few hours and through my stay I could smell a faint nasty smell in a specific area of bathroom area. I couldn’t figure it out until I remembered that it was real moss! I decided to tolerate it because the odor was very limited to the area near the “live” moss. As for the food at the hotel venues: the food was hit an miss. Breakfast frittata in the restaurant was good; a room service burger and fries was delicious however coffees no matter which preparation, (cappuccino, macchiato or drip) at “Neighbors” the hotel coffee shop were awful. Other food items such as a squash soup left a lot to be desired. Regardless, the hotel rocks. I will return because of the newness of the hotel in a city full of old hotels and the perfect location in Bklyn.

this hotel is very good. The ambiance is very boutique and it smells great each time you walk through. there was a mix up with our room and the recovery service was great they gave us complementary wine and cheese board. The views weee spectacular and the rooms are comfortable.

Wonderful place to stay in DUMBO. Loved this hotel. Perfect room with a view of the Brooklyn bridge and the staff are extremely nice. I'll definitely stay here again.

Everything about this hotel is spectacular, from the staff at check-in to the thoughtful design of the rooms to the perfect location right on the waterfront. There is no other hotel I look forward to staying at as much as I do this one.

Hotel staff were pleasant and helpful. One experiences a thoughtful and imaginative green design throughout. I enjoyed relaxing in the welcoming lobby. Our room was comfortable, once again with interesting design elements. All in all, a delightful stay. Easy walk to the River Cafe, the Brooklyn Bridge, and DUMBO.

Amazing room spacious and clean. Staff was very friendly. Was here for a wedding. The food was amazing!

Great experienc. So relaxing and beautiful and so much to do without even leaving the hotel!! Staff were welcoming and helpful (and handsome!) would definitely reccomend to anyone and would love to go back.

The hotel is in a great location, the rooms are spartan and are just too small for the price. Also, there is zero privacy in the room - the bathroom is part of the main room/sleeping area -- awful design. There is no real restaurant and at the coffee shop in the lobby the service was TERRIBLE!

Mission to try and reschedule my date let alone get an upgrade .... manager wasn't accommodating at all I wouldn't come back!

I am in love with this hotel! It's all I could ever ask for: the service, the food, brooklyn, the view, close enough to everything, amazing neighborhood. I've never been happier with a stay!

Furman Street Brooklyn NY

Hotel highlights

  • Steps from Brooklyn Bridge Park and Brooklyn Bridge Park/DUMBO Terminal
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Brooklyn Heights, 1 Hotel Brooklyn Bridge is adjacent to Brooklyn Bridge Park/DUMBO Terminal and within a 15-minute walk of popular sights like Brooklyn Heights Promenade. This 194-room, 5-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at Neighbors, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

All 194 individually decorated accommodations feature sitting areas. 55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. IPads, minibars, and coffee makers are other standard amenities.


Property features

At 1 Hotel Brooklyn Bridge, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 45 per night, and there's also a free area shuttle. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 1 King Bed (Brooklyn Bridge)

King 1 | Sleeps 2

Suite, 1 Bedroom (Skyline)

King 1 | Sleeps 4

Room, 2 Double Beds (Skyline)

Full 2 | Sleeps 4

Studio Suite (Brooklyn Bridge)

King 1 | Sleeps 4

Guest reviews for 1 Hotel Brooklyn Bridge

Everyone (17) Couples (2) Family (1)
5
Everyone

By on Oct 5, 2019

Review comment responded on Oct 6, 2019

Thank you so much for your feedback! We look forward to having you stay with us again in the future! Best,

3
Partner Couples

Room was not very clean: mold growing on the tub, peanuts on the floor and furniture. We ordered food service and it arrived without all the side dishes. We waited for them to bring the salad, never came. The roof top lounge was closed off for private parties. The staff was not very accommodating any time we called. The view are not worth the poor service. Next time we are staying elsewhere.

By on Sep 30, 2019

Review comment responded on Oct 1, 2019

Thank you for choosing to stay at 1 Hotel Brooklyn Bridge on your recent visit to Brooklyn. We were happy to welcome you to our home and look forward to seeing you again in the near future. We appreciate you taking your personal time to complete our satisfaction survey. Your feedback is extremely valuable in helping us recognize, improve and continue to grow. We have begun to address the concerns you brought to our attention to ensure better accommodations for our guests.

5
Everyone

By on May 26, 2019

5
Everyone

By on May 3, 2019

4
Partner Couples

Loved it , will be back . 😊👍.loce the rooms and style of the hotel . Miami is my favorite and here was second to that .

By on Mar 24, 2019

Review comment responded on Mar 27, 2019

Dear Anonymous, Thank you for your wonderful review of 1 Hotel Brooklyn Bridge. We are so happy to know we have gained your forever loyalty. We look forward to welcoming you to our newest properties that will be opening up in Cabo, Mexico Sanya , China, West Hollywood, CA and Silicon Valley, CA next! Warm Regards, 1 Hotel Brooklyn Bridge

5
Families

just few steps away from Brroklyn bridge n Dumbo. Good interior and design concept.

By on Mar 9, 2019

Review comment responded on Mar 12, 2019

Dear Anonymous, Thank you for your beautiful review of 1 Hotel Brooklyn Bridge. We appreciate you highlighting the overall ambiance, and sustainably conscious details in our design and service throughout the hotel. We look forward to welcoming you back soon. Warm Regards, 1 Hotel Brooklyn Bridge

5

beautiful location with stunning views.

Everyone

We enjoyed the hotel and the Osprey restaurant outdoor patio. Lovely location and very enthusiastic and attentive staff.

By , from California on Aug 25, 2018

Review comment responded on Aug 27, 2018

Dear Christine, Thank you for letting us host you again at 1 Hotel Brooklyn Bridge. Our hotel is vastly comprised of reclaimed, re-purposed and environmentally friendly material and our goal at 1 is to inspire you to do something different. We always want our guests to feel comfortable and to take care of their needs successfully. We look forward to making your next visit experience better than the next. Warm Regards, 1 Hotel Brooklyn Bridge

2

bad stay

Everyone

We had one night in Brooklyn and since I stayed at the Central Park 1 Hotel before, I figured this would be a great choice. Not so much. Prior to my dinner reservations, I jumped in the shower only to have scalding hot water. When I turned the handle it completely came off the wall. I immediately called the front desk and they sent up an engineer. He said the disk would not remain in place, but it should work for now. It didn't and went back to being too hot for me to be in there. I went to dinner anyway miserable, after walking around the city all day. They did send someone up as we will leaving, but it was too late. The next day we checked out the Osprey after again walking around the hot city. The place looked neat, and I just wanted to wash my hands before I ate. But the bathrooms down by the screening room had zero hand soap. To the point where someone else took the tops off to get whatever they could out of them. For the price of this hotel, you'd expect more.

By on Aug 22, 2018

Review comment responded on Sep 11, 2018

Dear Chris, Thank you for your feedback about your recent stay at 1 Hotel Brooklyn Bridge. We always want our guests to feel comfortable and taken care of while staying with us. I sincerely apologize to you for the disappointing experience you received and I much appreciate you sharing with us. Please rest assured, your feedback about the water and cleanliness is extremely important to us as it helps us to improve our service while we continuously evolve. We hope you're willing you give us another opportunity to regain your trust in us. Warm Regards, 1 Hotel Brooklyn Bridge

3
Everyone

The hotel campus, amenities, restaurant dining, in-room dining, rooftop, etc are all amazing. Those qualities however, are overwhelmingly dampened by the absolute terrible service (everywhere but the restaurant). ~70% of my encounters with staff were poor — ranging from downright rude and degrading to general disinterest in providing hospitality. I would still recommend (it’s simply beautiful and the concept works); just be prepared for some of worst service you’ll ever experience at a nice hotel.

By on Aug 14, 2018

Review comment responded on Aug 18, 2018

Dear v, Thank you for your review at 1 Hotel Brooklyn Bridge. All what you saw, felt, smelt, heard and tasted was thoughtfully hand-crafted by a group of passionate people who want to create an experience that's not just beautiful but inspiring. I'm sorry to hear about the service you received and please rest assure that it will be addressed to the appropriate department head as this is not what the 1 brand stands for. We hope to welcome you back soon for a more seamless stay. Warm Regards, 1 Hotel Brooklyn Bridge

5
Everyone

Looked amazing, smelt fantastic. The rooms super trendy and eco friendly. I checked out this morning and I’m in Manhattan now and I miss 1 hotel. :(

By on May 15, 2018

Review comment responded on May 24, 2018

Dear Anonymous, Thank you for your beautiful review of 1 Hotel Brooklyn Bridge. All what you saw, felt, smelt, heard and tasted was thoughtfully hand-crafted by a group of passionate people who want to create an experience that's not just beautiful but inspiring! Thank you for supporting our mission-driven brand! We look forward to welcoming you back...again and again...to our beautiful home in Brooklyn! Warmly, 1 Hotel Brooklyn Bridge

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