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Days Inn by Wyndham Brooklyn Crown Heights

2.5 out of 5.0

Recent guest reviews

Due to the hotel being a family shelter, I felt I should've had an option. I asked for an upper lever room and I was put in the basement. The room/bathroom was small, there wasn't any space to walk around. No hot water and I was told I couldn't have visitors after 8pm.

The staff were not very friendly, and my room had dirty bed clothes, stained carpet around the bed, and the wall was patched and dirty. Noisy corridor, which sounded like one of the hotel staff had brought their young kids in to work.

I stayed 2 night in this hotel !its really clean hotel.Great value of price .Mr Anil receptionist very helpful.i should check out by 11:00AM but I check out at 12:30 pm and they don’t charge me!highly recommended 👍

I’m sending this picture and more to follow of my check in to one of your hotels. After calling to make a reservation in New York where everything was booking because of the storm I was given only have of my reservation number and told the wrong hotel. I called a super 8 number and was booked at an days inn. This wouldn’t have been an issue but I never received the email that said the address and the correct email. 76.34 later I was at the wrong location with no email, and the wrong reservation number. Called back the number I called to make the reservation and it was the number of the location I was at (weird) but couldn’t find anything with my reservation number or name. Luckily the only good part was the man at the desk was very helpful. He was calling other super 8 locations while I was calling the 800 number. The lady in the 800 number couldn’t find anything, but it was probably because she wasn’t listening. I have been traveling for 48 hours and been getting bumped off over sold flight after over sold flight and I was just looking for a place to stay. I paid more than I’ve ever paid for a super 8 or days inn just so I could get a hot shower. When I finally showed up to the right place after about an hour of calling people the guy was pretty rude checking me in, and I’m so tired I don’t really care, I just wish the last room that cost me over 100 bucks wasn’t the worst room in the place. I’m just upset that I love 2 hours of sleep just to find the place and still have yet to get the emails... this is after the second time I had to call and figure out the true location of my booking. This is my first complaint ever about a hotel chain, and I travel A LOT.

this is the second time visiting this establishment ,very dissatisfy with the customer service and the actual room i stay in , i strongly believe this place have a contract with the city and other municipality cause they cancel my reservation to get 3 or 4 times more from city agency for shelter and homeless victims ,greedy owners

The hotel reeked of smoke and bad odors. When you first walk in you are greeted by unfriendly staff behind bulletproof glass. The rooms were small and the covers had multiple bleach or what I hope was bleach stains. Rooms weren’t secure anyone could walk in.

I had an excellent stay at this hotel. Very comfortable. I had no problems with my reservation and the staff was a huge help. I had no problems cancelling my second night due to the change of my travel time. They didn't give me any problems with my refund as well. Very military friendly. I'd definitely stay here again.

Excellent stay. I checked in at 1 am and the front desk was helpful and kind. The room was clean and smelled clean. I had flight next day so wanted to pring few documents and they did it wothout any extra charge.also they called cab service for me early morning when i had to go airport.The bed was comfortable and the room was quiet. I will surely stay again.thanks again to entire staff.

I came into Brooklyn for a short visit. I booked the room for two nights but my schedule got changed and I didn't need the room for the second night. There was no problems refunding me my money for the second night. They are very military friendly. Even gave me the military discount on top of the already discounted rate from online. Very clean and spacious enough for just me. I'll definitely will stay here again.

I stayed at a room in the lower floor there was a lot of noise from the hotel staff. When I wanted to check out I asked if I cand leave my bags at the reception for few hours they said I have to pay 15$ for that! I will never come back. Bad experience!

1691 E New York Ave Brooklyn NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and ...
  • Fitness center
  • Business center

Days Inn by Wyndham Brooklyn Crown Heights places you within a 10-minute drive of popular sights such as Prospect Park and Barclays Center Brooklyn. This 62-room hotel has conveniences like free breakfast, free in-room WiFi, and a fitness center.


Dining

Free continental breakfast is offered each morning.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Other standard amenities include a refrigerator, a coffee maker, and free local calls.


Property features

Guests of Days Inn by Wyndham Brooklyn Crown Heights enjoy a fitness center, free WiFi in public areas, and a business center. The 24-hour front desk has staff always at the ready. Additional amenities include express check-in and express check-out.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend this hotel

Total of 41 reviews

Days Inn by Wyndham Brooklyn Crown Heights

1691 E New York Ave, Brooklyn, NY 11212