Just letting everyone know the pictures are not accurate. We found burned carpet. A semi disconnected air vent. Burns in the sink. Poor draining sink. Moldy grout. Damaged shower. Frayed carpet. So lots of cosmetic issues. The bed was comfortable. The sheets were clean. Location is great. Close to mall and restaurants.
The courtyard at the Hotel is very cool. It's a shame it wasn't fully in service because of Covid.
Many facilities were closed ( I.e. the pool, the restaurant), but the staff was very professional and friendly. The room was okay, but additional cleaning was needed.
It was very good
I love the proximity to the Galleria Mall restaurants and the Buffalo International Airport. If I have an early departure, I will always stay here and enjoy my evening prior to my flight in a clean, comfortable room with an excellent staff.
Nice location but staff wasnt friendly and took forever for simple things
Very close to great mall, property somewhat run down
Filthy, musty, poorly maintained. Do NOT stay here.
I have stayed here many times, but this is the first time after a pandemic! I understand lack of staff, but would have been nice is front desk staff told me my bed wouldn't be made or trash picked up. Nothing was said as to how to make the room warmer. AC on full blast and very cold! Lack of staff made dining hard, esp. when a private party had the only restaurant closed. And being charged for my breakfast when it used to be part of the room charge. Way to expensive for nothing!
There was a water leak in my bathroom ceiling. Didn't want to change rooms at that point since it was going to be more hassle. The place felt dirty and outdated, carpets were not cleaned. On the bright side the staff was super friendly and helpful. The location was convenient to stores and restaurants
We found a use condom in our room.
The advertisements make it look a lot newer and larger. The concierge was pleasant. There was no microwaves in the rooms. The pool was still shut down. The room did not look like it had been vacuumed. No one came to clean the room and change towels when we were gone. Parking in the lot stated "Park at your own Risk" Which made me nervous. There were kids running up and down the hall, and loud adults late at night..... it was a place to sleep, just not great.
Excellent service, comfortable stay. Staff was amazing.
Customer service was wonderful. Upsetting that we didn’t have the breakfast buffet and game room. But overall wonderful mini vacation with my family. We will definitely come back soon!
It was everything we expected and more. The staff was amazing, the hotel was located in the heart of shopping, entertainment and great restaurants... we will definitely return to this hotel
The only thing that we were disappointed in was that the breakfast was not included. The food was great and the price wasn't bad but we assumed it was included.
Millennium Buffalo places you next to Walden Galleria Mall and within a mile (2 km) of Holiday Twin Rinks. This 301-room, 3.5-star hotel has conveniences like free in-room WiFi, free self parking, and a free airport shuttle.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
The 301 rooms are recently renovated and have an array of amenities, including iPod docks, refrigerators, and coffee makers. 40-inch flat-screen TVs come with satellite channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Guests staying at Millennium Buffalo enjoy a gym, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Just letting everyone know the pictures are not accurate. We found burned carpet. A semi disconnected air vent. Burns in the sink. Poor draining sink. Moldy grout. Damaged shower. Frayed carpet. So lots of cosmetic issues. The bed was comfortable. The sheets were clean. Location is great. Close to mall and restaurants.
The courtyard at the Hotel is very cool. It's a shame it wasn't fully in service because of Covid.
Thank you so much for your feedback. We are hoping to open everything as soon as possible.
Many facilities were closed ( I.e. the pool, the restaurant), but the staff was very professional and friendly. The room was okay, but additional cleaning was needed.
Thank you so much for your feedback. We hope to see you again soon.
It was very good
Thank you for your feedback
I love the proximity to the Galleria Mall restaurants and the Buffalo International Airport. If I have an early departure, I will always stay here and enjoy my evening prior to my flight in a clean, comfortable room with an excellent staff.
Thank you for staying with us. We look forward to seeing you again soon.
Nice location but staff wasnt friendly and took forever for simple things
Thank you for your feedback. I will talk to housekeeping about getting things more timely.
Very close to great mall, property somewhat run down
Thank you for your feedback. We hope to see you again soon.
Filthy, musty, poorly maintained. Do NOT stay here.
Thank you for your feedback. I am working with the other departments to address the concerns you had with your stay.
I have stayed here many times, but this is the first time after a pandemic! I understand lack of staff, but would have been nice is front desk staff told me my bed wouldn't be made or trash picked up. Nothing was said as to how to make the room warmer. AC on full blast and very cold! Lack of staff made dining hard, esp. when a private party had the only restaurant closed. And being charged for my breakfast when it used to be part of the room charge. Way to expensive for nothing!
Thank you for staying with us. I am working with the staff to address the concerns with your stay.
There was a water leak in my bathroom ceiling. Didn't want to change rooms at that point since it was going to be more hassle. The place felt dirty and outdated, carpets were not cleaned. On the bright side the staff was super friendly and helpful. The location was convenient to stores and restaurants
Thank you for staying with us. We're sorry you didn't enjoy your stay. We'll work hard to fix the issues you experienced. Thanks for sharing your valuable feedback.
Thank you so much for your feedback. I am so sorry you were disappointed in the room. I will talk to the maintenance team about all your concerns.