Loved my stay
Bathroom had issues
Beautiful Property
Nice facility. Quiet and very safe area. Could use a little updating and freshening up. But other that that it was a GREAT experience.
I really enjoyed my stay loved the bar. The check in was quick and easy. And the young lady was gorgeous. Very nice definitely my new destination
The room was excellent except for the fact that the light above the bathroom sink did not work, as well as one of the bed side lamps. My main complaint is there where people being loyal and obnoxious in the hall ways during the night. I couldn’t sleep much.
Clean, great service, dog friendly, and love their bar/restaurant options.
The check in process was painfully slow... Walls are pretty thin or people were extremely loud
Loved the inside - amazing... Excellent Barista service!! The heat did not work in our room...
Very modern and clean rooms. Bed was amazing! All for a great price but far from NYC
We pay the same with no breakfast!!! Not fair! Also, not much help to guide us since no food, where to change the towels. Bad experience!
Overall, the hotel was decent. It seemed very empty and all public areas were silent. Lights were off in the atrium area and nobody was around. The bathroom in my room was not cleaned properly (there was hair in the shower stall as well as on the back of the bathroom door.
When I called the day I was supposed to check in to ask if I could check in early, as I had arrived in the area early, I was told "I don't know if we'll have a room ready". So, I go to check in at the 3pm time. I was told then, that only 50 out of the 250 rooms were occupied... so.... no rooms ready??? I stayed in that room for 3 days. The a/c was running non-stop for 3 days. NON STOP. It was loud and constant. Perhaps needs service or a new system all together. Couldn't barely sleep at all. And, I had better television choices at the Quality Inn I stayed at on the way to this place. Really?? Like only 12 choices??
It is a beuatiful place very clean very quiet very nice staff
The guest services desk employees were very helpful. Nicky checked us in and he did a great job
Nasty concierge. Didn't honor room booking. Was told that the advertised pictures are of another hotel
We got there very late, check in was pretty swift and smooth. It’s a very nice and quiet place
Crowne Plaza Suffern - Mahwah, an IHG Hotel places you within 3 miles (5 km) of popular attractions like Harriman State Park and Rockland Community College. This 3.5-star hotel has 230 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.
Crowne Plaza Suffern - Mahwah, an IHG Hotel's 230 air-conditioned rooms provide iPod docks, refrigerators, and coffee makers. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are also available.
Guests of Crowne Plaza Suffern - Mahwah, an IHG Hotel enjoy a 24-hour gym, free WiFi in public areas, and a conference center. There's free parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, a computer station, and an arcade/game room.
Loved my stay
Bathroom had issues
Beautiful Property
Nice facility. Quiet and very safe area. Could use a little updating and freshening up. But other that that it was a GREAT experience.
I really enjoyed my stay loved the bar. The check in was quick and easy. And the young lady was gorgeous. Very nice definitely my new destination
The room was excellent except for the fact that the light above the bathroom sink did not work, as well as one of the bed side lamps. My main complaint is there where people being loyal and obnoxious in the hall ways during the night. I couldn’t sleep much.
Clean, great service, dog friendly, and love their bar/restaurant options.
The check in process was painfully slow... Walls are pretty thin or people were extremely loud
We are so glad you enjoyed your stay with us!! Hope you visit us again.