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The bed iwas very uncomfortable ,other then that, it's really nice and friendly.
there was only 1 employee, Jennifer, that was friendly. Everyone else never smiled or wished us a good day. When I checked out, I was not even told “like I hope you stay with us again” etc. It’s a small thing to smile and to wish your customer a good day when they are staying with you. When I came to the counter to check out, one lady was so unfriendly, I felt like I was inconveniencing her by purchasing 3 sodas from her. You have a much to busy hotel for customers to be treated this way. But maybe that is the problem.
Very clean, very accommodating staff and stay there again
I liked that six of us were able to stay in one room. It was Spacious and very comfortable. The room was super clean and the staff at check in and check out where amazing. This hotel is well kept and you can tell there is pride behind the work they all do. I would stay here again and tell everyone about them.
Great place, great food, would highly recommend staying here and would definitely stay here again myself.
There was nothing to not like about this hotel. Rooms were clean, updated and well-appointed. The staff were friendly and accommodating. They have a nice breakfast bar with plenty of options. The location is a 30 minute drive from Niagara Falls and is right off the highway.
New. Very clean. Rooms and bathrooms were nice. Great location
Very clean, modern great location convenient to get to Niagara Falls, downtown or Williamsville. Small pool, too small for lap swim.
The pool and hot tub was excellent. The room was great. The breakfast buffet was super.
The front desk staff was very very friendly and accommodating.
It was exactly as we expected. Staff was very friendly, patient and helpful. The room was clean. The room air was very dry which made sleeping a little difficult. Came across some utensils in the dining area with food still stuck on.
Located within a mile (2 km) of Daemen College, Hyatt Place Buffalo/Amherst is within 2 miles (3 km) of Island Park. This 3-star hotel has 137 guestrooms and offers an indoor pool, a 24-hour fitness center, and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All of Hyatt Place Buffalo/Amherst's 137 air-conditioned rooms provide MP3 docks, sofa beds, and refrigerators. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include coffee makers, safes, and phones.
Built in 2015, the brand new Hyatt Place Buffalo/Amherst offers an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.