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Recent guest reviews

First class, traveled from Daytona and back all in one day

Room was not cleaned as asked at check-in. Shower is bad.

Everything was great

The staff was extremely friendly and helpful.

Easy freeway access

I was upset that I specifically booked this hotel bc it had a jacuzzi along with the pool. I was not notified at check in that the jacuzzi was out of order. I went to get in and noticed it was green and nasty and had a wet floor sign just sitting in front of it. No one told me at check in that it was unavailable. It ruined my whole point in even booking with you just. I could e went somewhere else for just a pool with 15 kids splashing me.

location

Matt and his team are fantastic!

Clean & staff was friendly and patient with my lack of tech savvy skills. Would definitely recommend.

Great staff. Great rooms. Great pool

Clean, and friendly staff

Very clean new and moden very comfortable , quiet hotel with lots of free parking

I didnt like the towels being in the shower and so high up everything else great

This hotel is really nice and the staff was very kind to me and my daughter. Would definitely stay here again.

Main Street Amherst NY

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a mile (2 km) of Daemen College, Hyatt Place Buffalo/Amherst is within 2 miles (3 km) of Glen Falls. This 3-star hotel has 137 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served weekdays for a fee.


Rooms

Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include MP3 docks, sofa beds, and sitting areas.


Property features

Built in 2015, the brand new Hyatt Place Buffalo/Amherst offers an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.

Room options

Basic Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed (High Floor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 2 Queen Beds with Sofa Bed

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Hyatt Place Buffalo/Amherst

Everyone (23) Couples (4) Family (15)
5
Everyone

First class, traveled from Daytona and back all in one day

By on Jan 20, 2023

2
Partner Couples

Room was not cleaned as asked at check-in. Shower is bad.

By on Nov 28, 2022

Review comment responded on Dec 5, 2022

Thank you for completing a survey of your recent stay at our property. I apologize that your stay was anything less than satisfying. Your comments will be addressed with our staff. We hope you give us another chance to serve you in the future.

5
Friends

Everything was great

By on Nov 1, 2022

Review comment responded on Nov 18, 2022

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nico ZambitoFront Office ManagerHyatt Place Buffalo/Amherst

5
Everyone

By on Oct 21, 2022

5
Partner Couples

The staff was extremely friendly and helpful.

By on Oct 18, 2022

Review comment responded on Nov 18, 2022

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards,Nico ZambitoFront Office ManagerHyatt Place Buffalo/Amherst

5
Everyone

By on Oct 3, 2022

5
Everyone

By on Aug 18, 2022

4
Family

Easy freeway access

By on May 30, 2022

Review comment responded on Jun 11, 2022

Thank you!

3
Family

I was upset that I specifically booked this hotel bc it had a jacuzzi along with the pool. I was not notified at check in that the jacuzzi was out of order. I went to get in and noticed it was green and nasty and had a wet floor sign just sitting in front of it. No one told me at check in that it was unavailable. It ruined my whole point in even booking with you just. I could e went somewhere else for just a pool with 15 kids splashing me.

By on Apr 8, 2022

Review comment responded on Apr 9, 2022

We are very sorry for this inconvenience. We had a mechanical issue that happened unexpectedly. The spa is back up and running now so we would love to have you back again soon. Again, sorry for the inconvenience

4
Everyone

By on Jan 19, 2022

Hyatt Place Buffalo/Amherst

5020 Main Street, Amherst, NY 14226
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