Good hotel in a nice location with restaurants to walk to. Needs more kid friendly stuff, maybe a pool? A room with games? We had to get sheets changed on a bed when we checked in as they were dirty. Also the shower had hair in it, clearly housekeeping just cleans the main surfaces.
This is one of the best hotel experiences I've ever had. The room was beautiful and comfortable. Every single member of the staff that I encountered went above and beyond to be friendly and helpful. The only complaint I have is that they charge for wi-fi. I can't wait to stay here again!
Room was spacious and clean. My son liked the nice big tv. Oddly, the shower was the standout feature--love the shower heads and tiling and built-in seat. The restaurant was very good.
Located in Downtown Buffalo, The Westin Buffalo is adjacent to Chippewa District and within a 5-minute walk of Statler Tower. This 115-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a gym.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served each morning for a fee.
49-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Other standard amenities include coffee makers, safes, and phones.
Guests of The Westin Buffalo enjoy a gym, free WiFi in public areas, and a business center. Valet parking is available for USD 30.00 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include free newspapers, a terrace, and a banquet hall.
Good hotel in a nice location with restaurants to walk to. Needs more kid friendly stuff, maybe a pool? A room with games? We had to get sheets changed on a bed when we checked in as they were dirty. Also the shower had hair in it, clearly housekeeping just cleans the main surfaces.
Dear Anonymous, I am so sorry to read your comments. We strive to be A+ and again, I am very sorry to hear about your issues while staying with us. I will present your comments and suggestions to the TEAM and Operating Manager.
This is one of the best hotel experiences I've ever had. The room was beautiful and comfortable. Every single member of the staff that I encountered went above and beyond to be friendly and helpful. The only complaint I have is that they charge for wi-fi. I can't wait to stay here again!
Good morning, We at the hotel wish to thank you Anonymous for your feedback. We take pride with our customers. If you are wishing to sign up to be a SPG Member, this is for free and you will have access at all Marriott properties to FREE WIFI. Thank you so much again.
Room was spacious and clean. My son liked the nice big tv. Oddly, the shower was the standout feature--love the shower heads and tiling and built-in seat. The restaurant was very good.
Dear Grace, First and foremost, we at the Westin want to thank you for taking time out of your day to write a review. We are thrilled your son liked the the TV and I we wish to make your say and your son's stay very relaxing and we are happy he enjoyed our tilting shower heads and built in seat. Please have a great day. We look forward to your return.
Dear Anonymous, Thank you for taking the time to rate our hotel. I will share your score with the whole team and we hope to see you back very soon.