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Recent guest reviews

The hotel is spectacular! The finishes are amazing. The staff is highly attentive. Loved the whole experience.

Property is centrally located. Building is nicely restored. Staff is friendly though not necessarily effective in remedying problems. Booked a 500 square foot suite and was placed in a 200 square foot room with a sleeper sofa with barely any room to maneuver. Staff was not able to move us into the larger room booked until late the next day even though one was available, we were advised that the general manager would not "release it". Bait and switch is not acceptable. I hate to give the property a bad review due to a shifty booking practice, but the experience of having to stay in the very small room (3 adults) and the later move was very unpleasant.

I loved how new and up to date everything was. Updates rooms are such a breath of fresh air. Completely got what I paid for.

Staff is rude. Lack matters and are defensive. "Privately owned" gives them the right to belittle customers experience with their staff or room.

Nice location, great bathroom, great room size and bed.

It’s completely modern & has a great night life! Definitely coming back

The staff went above and beyond their duties. Modern and beautiful room with everything I can wish for either for work or vacations this is the best hotel.

Everything was great just didn’t like that I booked a suite but it wasn’t like the one advertised with the jetted tube.no microwave refrigerator or stove top.I read about all the whistles but didn’t receive anything but basic.was disappointed in that fact.But great staff made it exceptional

Very well detailed/ clean. Staff were very friendly.

This was our first time staying at the Curtiss. It is beautifully decorated with lots of high end amenities. The staff was very friendly and accommodating. We will definitely be staying there again.

Franklin St Buffalo NY

Hotel highlights

  • Walking distance to Buffalo Niagara Convention Center and Shea's Performing Arts Center
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking

Located in Downtown Buffalo, Curtiss Hotel, Ascend Hotel Collection is within a 5-minute walk of popular attractions such as Buffalo Niagara Convention Center and Tralf Music Hall. This 5-star hotel welcomes guests with 68 rooms and conveniences like a full-service spa, a 24-hour fitness center, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy a leisurely bite to eat at Chez Ami Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.


Rooms

Curtiss Hotel, Ascend Hotel Collection's 68 rooms are individually decorated and provide iPod docks, refrigerators, and free minibar items. LED TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport Frette Italian sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, free local calls, and laptop-compatible safes are also standard.


Property features

Renovated in 2017, Curtiss Hotel, Ascend Hotel Collection offers a full-service spa, a 24-hour fitness center, and a spa tub. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Curtiss Hotel, Ascend Hotel Collection

Everyone (31) Couples (4) Family (3)
5
Family

The hotel is spectacular! The finishes are amazing. The staff is highly attentive. Loved the whole experience.

By on Mar 10, 2020

Review comment responded on Mar 10, 2020

Thank you for staying with us at the Curtiss Hotel!

5
Everyone

By on Feb 7, 2020

Review comment responded on Feb 7, 2020

Thank you for staying with us at the Curtiss Hotel and 5-Star review!!

2
Family

Property is centrally located. Building is nicely restored. Staff is friendly though not necessarily effective in remedying problems. Booked a 500 square foot suite and was placed in a 200 square foot room with a sleeper sofa with barely any room to maneuver. Staff was not able to move us into the larger room booked until late the next day even though one was available, we were advised that the general manager would not "release it". Bait and switch is not acceptable. I hate to give the property a bad review due to a shifty booking practice, but the experience of having to stay in the very small room (3 adults) and the later move was very unpleasant.

By on Jan 2, 2020

Review comment responded on Jan 3, 2020

Thank you for your feedback

5
Partner Couples

I loved how new and up to date everything was. Updates rooms are such a breath of fresh air. Completely got what I paid for.

By on Dec 21, 2019

Review comment responded on Dec 22, 2019

We appreciate your 5 Star review. Please come back again soon!

5
Everyone

By on Nov 27, 2019

Review comment responded on Nov 27, 2019

Thank you for staying with us at the Curtiss Hotel and the 5-Star review!!

5
Everyone

By on Oct 18, 2019

Review comment responded on Oct 19, 2019

Thank you for staying with us at the Curtiss Hotel and 5-Star review!

5
Everyone

By on Sep 3, 2019

Review comment responded on Sep 3, 2019

Thank you for your 5 Star rating... Curtiss Hotel

1
Everyone

Staff is rude. Lack matters and are defensive. "Privately owned" gives them the right to belittle customers experience with their staff or room.

By on Aug 15, 2019

Review comment responded on Aug 15, 2019

We asked you numerous times to call our hotel and speak with am manager. Perhaps this request was below you?

4
Partner Couples

Nice location, great bathroom, great room size and bed.

By on Jul 5, 2019

Review comment responded on Jul 5, 2019

Thank you for staying with us at the Curtiss Hotel!! We look forward to welcoming you back soon!!!

5
Everyone

By on Jul 5, 2019

Review comment responded on Jul 5, 2019

Thank you for staying with us at the Curtiss Hotel!! We look forward to welcoming you back soon!!!

Curtiss Hotel, Ascend Hotel Collection

210 Franklin St, Buffalo, NY 14202
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