Great front desk gentleman, very kind and helpful. Great breakfast options. Awesome that they have a pool and hot tub however the hot tub was cloudy, brown tint to it with dirty floating dirt particles in it (also looked like sock lints)
The hotel was comfortable but the people staying there were weird. They didn’t dry themselves off when leaving the pool and left puddles all over the lobby. So rude. The person down the hall shouted loudly that they weren’t going to party. Thanks. Good to know.
Carpet was disgustingly stained, lighting was dim, decor and fixtures were dated to put it mildly. Breakfast was so substandard we ended up getting it from Dunkin donuts! Microwave carousel in breakfast room was broken.
Clean and convenient
The hotel was not properly represented in the pictures.. it’s very dated and dingy … I did not feel safe on the area
The breakfast is pretty plain. Personnel are very helpful!
The guest was a problem and they dealt with the situation in a kind and proficient manner I couldn’t be more pleased
It was very convenient for our purposes
Well-located property near eateries and shopping. Spa was inop entire 6-day stay with pool same for last day. Included breakfast is sufficient albeit crowded. Friendly staff although front desk is often unmanned at times. Would stay here again.
Great location. The room was very small and had a terribly strong cheap cologne smell—it was awful! You literally step in the bathroom-look to the right there is the toilet and look to the right and there is the shower, no room for movement. Not a place to stay more than 2 nights or if your looking for space. Does the job if you’re looking for a place to lay your head down for awhile.
The stay was ok I was expecting a little better room for the price I paid but overall it was ok
This Place was so Convenient.. It was so close to the places that We visited.. All the Staff was soo Friendly… I definitely would revisit this Place…
Room was right next to the elevators. Could hear everyone getting on, off or just talking while waiting for the elevator.
Friendly staff - nice room - very quiet
The staff couldn't have been nicer. The building is a little beat up, old, and the rooms are small. The boxed Covid breakfasts were not very good. Looking forward to the days when the dining room can reopen.
Great welcome, easy check-in and check-out. Very accommodating. Stayed here a few times before and will do it again. Close to many nice places and a highway.
Could reserve pool for your own , kept clean , hot tub awesome. Not overstaffed, should add additional worker, especially for breakfast food. Pre-packaged not good.
Excellent hotel - staff extremely friendly. Sanitation was excellent. Felt very safe. Free breakfast was a box meal and was very tasty. Will definitely stay there again on my next trip. Hidden gem.
Extremely Friendly Staff, and Very Clean Quarters. Breakfast was moderate but fresh.
Boulevard Mall is within 2 miles (3 km) of Sleep Inn while other popular attractions such as University At Buffalo - North Campus are within 3 miles (5 km). This 91-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 9:00 AM.
27-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free newspapers.
Guests staying at Sleep Inn enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.
Great front desk gentleman, very kind and helpful. Great breakfast options. Awesome that they have a pool and hot tub however the hot tub was cloudy, brown tint to it with dirty floating dirt particles in it (also looked like sock lints)
The hotel was comfortable but the people staying there were weird. They didn’t dry themselves off when leaving the pool and left puddles all over the lobby. So rude. The person down the hall shouted loudly that they weren’t going to party. Thanks. Good to know.
Dear David, Thank you so much for your review. I'm glad you found your room comfortable. I do apologize that other guests in the hotel were rude and inconsiderate. We hope that they did not discourage you from returning in the future.
Carpet was disgustingly stained, lighting was dim, decor and fixtures were dated to put it mildly. Breakfast was so substandard we ended up getting it from Dunkin donuts! Microwave carousel in breakfast room was broken.
Dear Phyllis, Thank you for reviewing your stay with us. We have noted your feedback and use your input to improve our rooms for all future guests. Thank you so much for your honest feedback.
Clean and convenient
The hotel was not properly represented in the pictures.. it’s very dated and dingy … I did not feel safe on the area
The breakfast is pretty plain. Personnel are very helpful!
Dear Douglas, Thank you for reviewing your recent stay with us. We value your feedback and appreciate your comments. We hope that you visit again.
The guest was a problem and they dealt with the situation in a kind and proficient manner I couldn’t be more pleased
It was very convenient for our purposes
Well-located property near eateries and shopping. Spa was inop entire 6-day stay with pool same for last day. Included breakfast is sufficient albeit crowded. Friendly staff although front desk is often unmanned at times. Would stay here again.
Dear Edward, Thank you for staying at the Sleep Inn. I would like to apologize for the issues with the pool and spa during your stay and assure you that my team is working diligently to try and get this issue resolved as quickly as possible. We appreciate your feedback and look forward to seeing you in the future.
Dear Krinon, Thank you for reviewing your stay with us. I am happy to hear that you enjoyed your stay. Thank you for bringing the hot tub to my attention I will ensure that my front desk and maintenance team are keeping a better eye on this and ensuring guests are following our pool rules so that this does not happen again in the future. I truly appreciate your feedback and hope you return in the future.