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Recent guest reviews

This Place was so Convenient.. It was so close to the places that We visited.. All the Staff was soo Friendly… I definitely would revisit this Place…

Room was right next to the elevators. Could hear everyone getting on, off or just talking while waiting for the elevator.

Friendly staff - nice room - very quiet

The staff couldn't have been nicer. The building is a little beat up, old, and the rooms are small. The boxed Covid breakfasts were not very good. Looking forward to the days when the dining room can reopen.

Great welcome, easy check-in and check-out. Very accommodating. Stayed here a few times before and will do it again. Close to many nice places and a highway.

Could reserve pool for your own , kept clean , hot tub awesome. Not overstaffed, should add additional worker, especially for breakfast food. Pre-packaged not good.

Excellent hotel - staff extremely friendly. Sanitation was excellent. Felt very safe. Free breakfast was a box meal and was very tasty. Will definitely stay there again on my next trip. Hidden gem.

Extremely Friendly Staff, and Very Clean Quarters. Breakfast was moderate but fresh.

good price, room very small, first room stank of smoke (though it was non-smoking room); breakfast was good but staff wasn't too attentive (had to remind them several times to refill food when there were many guests)

Close to the college,restaurants and highways.clean room and friendly staff

Room was clean and comfortable. Nice morning breakfast

Small rooms. Great staff,good breakfast. A little more variety of hot food would have been nice

We stay here whenever in the area. Always clean and friendly. Good as the Hampton.

The hotel is not bad and maybe it was just bad luck. but there was a big group of people that turned night into day, didn't sleep a minute and the hotel staff did nothing.

Room small, pool nice. Bathroom.was very small with pocket door

This is a budget hotel. Well maintained with good staff. We stayed on a Saturday night and quickly discovered that your can hear everything. I would recommend asking for a room on the top floor in the far corner to help eliminate this. The majority of guests were families.

Staff was very nice and friendly, breakfast was good. The room was very clean and comfortable. The only criticism that I had was that the room was an ADA compliant room, but the height of the bath tub made it impossible for my wife to use. The staff said that they would report this to management.

I was very happy with my stay in the sleep in. Considering I was on a road trip with no hotel reservations so We picked this hotel on a whim..We was visiting Niagara falls and needed a place to stay nearby but not TOO close. And this was it. It's about 30min from the falls. The rooms were so clean and comfortable. I was very happy with it. Staff was pleasant and helpful. Would definitely stay here again of its in my destination!!!

This hotel is conveniently located to Buffalo University and Buffalo State College, and it was relatively moderately priced. I found it to be average, but would not stay here again. Here is my breakdown of the "pros" and "cons" of this hotel. Pros: 1. The staff was exceptionally friendly and helpful. When I told the front desk person that my room had an unpleasant odor (like someone had smoked in it), she immediately offered to switch rooms for me, or, in the alternative, to deodorize the room (there is actually a machine for that). 2. The hotel was conveniently located to Buffalo State College and Buffalo University. 3. Breakfast was included in the price, and included eggs, sausages, toast, and cereal. 4. The room had, among other things, a microwave oven, a small refrigerator, and a nice flat screen TV. 5. The hotel was clean. Cons: 1. My room had an unpleasant odor. 2. The toilet/shower area was ridiculously small. A large person would probably feel very cramped in it, and a claustrophobic person would probably feel uncomfortable. A wheel-chair bound person could not fit it in at all. The shower was only a shower stall. Whoever designed that tiny toilet-bathroom area apparently was not considering the comfort of the customer, but merely the best way to economize space for the hotel. 3. The toilet/shower area was separated from the sink area by a pocket door, which was awkward to use.

Inn Keepers Ln Amherst NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Boulevard Mall is within 2 miles (3 km) of Sleep Inn while other popular attractions such as University At Buffalo - North Campus are within 3 miles (5 km). This 91-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour gym.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 9:00 AM.


Rooms

27-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free newspapers.


Property features

Guests staying at Sleep Inn enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Standard Double Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Sleep Inn

Everyone (11) Couples (8) Business (1) Family (7) Other (1)
5
Partner Couples

This Place was so Convenient.. It was so close to the places that We visited.. All the Staff was soo Friendly… I definitely would revisit this Place…

By on May 12, 2022

Review comment responded on May 23, 2022

Dear Kelby, Thank you so much for taking the time to review your stay with us. We greatly appreciate your feedback. The staff will be so happy to hear that they made your stay enjoyable. We look forward to seeing you again soon!

1
Partner Couples

Room was right next to the elevators. Could hear everyone getting on, off or just talking while waiting for the elevator.

By on Nov 3, 2021

Review comment responded on Nov 5, 2021

Good Morning Katrina, Thank you so much for taking the time to review your most recent stay with us. I would like to apologize on behalf of the entire team for failing to exceed your expectations. I am sorry to hear you were unhappy with the location of your room. I know my team would have been more than happy to get you a room in a different location. So you could have had more peaceful stay. I value your feedback and will be passing your comments on to the rest of the team so we can improve. We do hope you will give us another chance to provide you with an excellent stay in the future. Stay safe, Melanie Gonzalez Operations Manager

5
Everyone

Friendly staff - nice room - very quiet

By on Jun 27, 2021

4
Family

The staff couldn't have been nicer. The building is a little beat up, old, and the rooms are small. The boxed Covid breakfasts were not very good. Looking forward to the days when the dining room can reopen.

By on Mar 25, 2021

Review comment responded on Apr 12, 2021

Thank you for the kind words about the staff. We certainly do our best in all circumstances, even during the COVID era! The boxed breakfast is definitely a step up from what many of the other hotels are offering. I do realize it is not the same as our usual wonderful buffet with waffles, but it does offer some options that get your day started off on the right foot! We all look forward to the day we can serve a nice hot and full breakfast again!

5
Partner Couples Family

Great welcome, easy check-in and check-out. Very accommodating. Stayed here a few times before and will do it again. Close to many nice places and a highway.

By , from Richmond, VA on Oct 18, 2020

Review comment responded on Oct 22, 2020

Thank you for taking the time to let us know you enjoyed your stay with us again. We thank you for your loyalty to our property and look forward to welcoming you back very soon!

5
Partner Couples

Could reserve pool for your own , kept clean , hot tub awesome. Not overstaffed, should add additional worker, especially for breakfast food. Pre-packaged not good.

By , from Worcester Ma on Aug 28, 2020

Review comment responded on Aug 29, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Sincerely, William Day operations manager

5
Everyone

Excellent hotel - staff extremely friendly. Sanitation was excellent. Felt very safe. Free breakfast was a box meal and was very tasty. Will definitely stay there again on my next trip. Hidden gem.

By , from Mountain Top, PA. on Jul 21, 2020

Review comment responded on Jul 21, 2020

Steve, Thank you so much for your kind words about your recent stay with us. We appreciate the feedback about the breakfast and overall service. We truly do hope you will choose to stay with us again on your next trip.

5
Business Business

Extremely Friendly Staff, and Very Clean Quarters. Breakfast was moderate but fresh.

By on Sep 18, 2019

Review comment responded on Sep 23, 2019

Thank you for your review of your recent stay at the Sleep Inn Amherst. I am so glad the staff and rooms were able to meet and/or exceed your expectations. Please let us know what we could have done to make the breakfast more appealing to you. We look forward to welcoming you back, when in the Amherst area again.

4
Everyone

By on May 29, 2019

2
Everyone

good price, room very small, first room stank of smoke (though it was non-smoking room); breakfast was good but staff wasn't too attentive (had to remind them several times to refill food when there were many guests)

By on Dec 3, 2018

Review comment responded on Dec 4, 2018

Dear M, Thank you so much for taking the time to review us through Orbitz Reviews. We appreciate your feedback and we hope you will stay with us the next time your are in the area. Best, Scott

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