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Recent guest reviews

This is a fairly recently remodeled hotel, and the rooms and common areas are clean and comfortable. Check in staff was pleasant, but I think I was invisible to the evening desk person. The breakfast was simple, but hot and tasty. My real complaint about this hotel was that they were having work done to the parking lot. There were no signs about where else to park (didn't know until I got inside the building and spoke to someone). Also, the area by the front door was littered with garbage and cigarette butts ....kind of repulsive to see coming and going from the hotel. There's no reason someone hadn't cleaned this up. If I hadn't already paid for my room I would have turned around and gone somewhere else.

It has a parrot in the lobby which is unique. Overall it was a pleasant stay. Beds are a little firm in my opinion. The check in staff are very cordial and the guy at breakfast is very nice also.

It was perfectly located for the areas of Buffalo we wanted to explore.

Attended the "Garden Walk" . The hotels location was perfect! Local resturants were great . We had a great experience.

Good place to stay, short walk to casino and great bars,..............................

perfect location to allentown. kamisha the front desk girl rocks

This is not a 3 star hotel. It is a 2 star hotel. Never expect 3 star facilities.

My sister and I were just staying for a few days, and we could not be happier with our hotel choice. Great location, great staff!

Staff was excellent, got friendly and respectful answers to any questions we had. Asked for directions to a specific diner, they printed out a map with directions immediately. Room was great! Very large and roomy, clean and comfortable. Will recommend to anyone and I will stay there again.

Good location, nice room, fair price. It's a cool old building

It was a very nice place, with excellent knowledgeable staff. Great location.

Nice location, helpful staff, newly decorated rooms

We stayed at the Best Western to spend a night in Downtown Buffalo and our stay couldn't have been better. The lobby, the halls, and the rooms were all clean and comfortable! The staff was great (all of them from the afternoon desk staff when we checked in, to the late night staff at the desk offering to call us a cab when ours didn't arrive, the night security staff and the morning check out staff were all very friendly, helpful, and just delightful to talk to).

Delaware Avenue Buffalo NY

Hotel highlights

  • Walking distance to Roswell Park Cancer Institute and Shea's Performing Arts Center
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Allentown, Best Western on the Avenue is within a 5-minute walk of Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and within 15 minutes of other popular attractions like Kleinhans Music Hall. This 60-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

Free full breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM.


Rooms

Best Western on the Avenue's 60 rooms are air-conditioned and provide refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

At Best Western on the Avenue, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Best Western on the Avenue

Everyone (8) Business (2) Family (5) Friends (1)
1
Everyone

By on Mar 14, 2020

5
Everyone

By on Oct 21, 2019

Review comment responded on Dec 11, 2019

Thank you for your business. Happy Holidays :-)

3
Business Business

This is a fairly recently remodeled hotel, and the rooms and common areas are clean and comfortable. Check in staff was pleasant, but I think I was invisible to the evening desk person. The breakfast was simple, but hot and tasty. My real complaint about this hotel was that they were having work done to the parking lot. There were no signs about where else to park (didn't know until I got inside the building and spoke to someone). Also, the area by the front door was littered with garbage and cigarette butts ....kind of repulsive to see coming and going from the hotel. There's no reason someone hadn't cleaned this up. If I hadn't already paid for my room I would have turned around and gone somewhere else.

By on Sep 12, 2019

Review comment responded on Sep 14, 2019

We are pleased to know that you appreciated our recent upgrades, our well-kept accommodations, and common areas inside our property. However, we are sorry to hear of the oversight in cleanliness at the hotel's main entrance. We want to thank you for bringing this to our attention. We will investigate this further and act accordingly. Please accept our apologies for any inconvenience with the parking area. We will make sure our updates will be communicated adequately moving forward. If you give us a chance to earn back your trust, we can assure you that we will do our best to provide you with a pleasant experience that so many of our guests have grown fond of.

5
Everyone

By on Jul 30, 2019

4
Family

It has a parrot in the lobby which is unique. Overall it was a pleasant stay. Beds are a little firm in my opinion. The check in staff are very cordial and the guy at breakfast is very nice also.

By on Jul 16, 2019

4
Everyone

By on Jul 15, 2019

5
Friends

It was perfectly located for the areas of Buffalo we wanted to explore.

By on Feb 21, 2019

5

super choice!

Everyone

Attended the "Garden Walk" . The hotels location was perfect! Local resturants were great . We had a great experience.

By , from Pittsburgh Pa on Aug 23, 2017

4
Everyone

Good place to stay, short walk to casino and great bars,..............................

By on May 16, 2017

5
Everyone

perfect location to allentown. kamisha the front desk girl rocks

By on Mar 19, 2017

Best Western on the Avenue

510 Delaware Avenue, Buffalo, NY 14202
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