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Best Western on the Avenue

2.5 star property
Hotel with free parking, 5-minute walk to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site

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Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily full breakfast
Lobby
Lobby
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
510 Delaware Avenue, Buffalo, NY, 14202
  • Place, Roswell Park Cancer Institute
    ‪8 min walk‬
  • Place, Shea's Performing Arts Center
    ‪10 min walk‬
  • Place, Kleinhans Music Hall
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

Accessible-1 King, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Wi-Fi, Mini Fridge, Coffee Maker, Iron And Ironing Board, Walk In Shower

  • Sleeps 2

2 Queen Beds, Non-Smoking, Wi-Fi, Mini Fridge, Coffee Maker, Iron And Ironing Board, Walk In Shower

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Wi-Fi, Microwave, Refrigerator, Love Seat

  • Sleeps 2

2 Queen Bed Room Wireless Coffee Maker High Speed Internet Access Hairdryer Iron and Ironing Board Smoking

  • Sleeps 4

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About the neighborhood

Buffalo

Located in Downtown Buffalo, Best Western on the Avenue is a leisurely stroll from popular sights such as Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall. This 60-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • University at Buffalo - Downtown Campus - 6 min walk - 0.4 miles
  • Roswell Park Cancer Institute - 8 min walk - 0.5 miles
  • Shea's Performing Arts Center - 10 min walk - 0.5 miles
  • Kleinhans Music Hall - 11 min walk - 0.6 miles
  • Buffalo Niagara Convention Center - 16 min walk - 0.9 miles

Getting around

  • Allen-Medical Campus Station - 6 min walk
  • Buffalo-Exchange Street Station - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Twenty Six - ‬5 min walk
  • ‪Frizzy's Bar & Grill - ‬3 min walk
  • ‪Betty's - ‬5 min walk
  • ‪Jim's Steakout - ‬4 min walk

About this property

Best Western on the Avenue

Hotel with free parking, 5-minute walk to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
At Best Western on the Avenue, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Cribs/infant beds are available for USD 7.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Frequently asked questions

What is there to do near Best Western on the Avenue?

This hotel is situated in Downtown Buffalo within a short 13-minute walk of Shea's Performing Arts Center and also 17 minutes on foot from Buffalo City Hall. You'll also find KeyBank Center and Lake Erie within a short drive.

Is there parking available at Best Western on the Avenue?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Best Western on the Avenue have a casino on the premises?

No, Best Western on the Avenue doesn't have a casino.

Will I find an indoor pool at Best Western on the Avenue?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western on the Avenue?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility plus some guestrooms include jetted bathtubs and kitchens.

Are there hot tubs at Best Western on the Avenue?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western on the Avenue feature a restaurant that includes a breakfast menu?

Best Western on the Avenue offers free full breakfasts each morning though there is no restaurant.

Will Best Western on the Avenue allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western on the Avenue for a fee of USD 25 per pet, per night.

Does Best Western on the Avenue have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western on the Avenue?

The closest major airport to Best Western on the Avenue is Buffalo Niagara Intl. Airport (BUF), which is 10.6 mi away (16 minutes by car). Another top airport is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is located 20.1 mi away (26-minute drive).

Can I book a room with a balcony at Best Western on the Avenue?

No, you won't find guestrooms with balconies at Best Western on the Avenue.

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1004 reviews
Rating 8 - Good. 264 out of 1004 reviews
Rating 6 - Okay. 79 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 49 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Saba, Mattapoisett

Stayed 1 night in Oct 2025

10/10 Excellent

Isabelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay i wasnt sure of the checkout time

Stayed 1 night in Oct 2025

10/10 Excellent

Seongbin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

DONGRYUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Verne

Stayed 1 night in Oct 2025

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, free parking. Stayed for one night to see a Bills game.
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and nice clean hotel

We stayed one night for a concert. The hotel is very nice and conveniently located to everything. The room was very clean and comfortable. The only thing I didn't like was that the sink is outside the bathroom. Some people might like that but I have never been a fan. Shower was fantastic. I didn't have the breakfast the next morning but some of my group did and they said it was good. I would stay there again.
Stayed 1 night in Oct 2025

6/10 Okay

Nora

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location was perfect for our stay there. Cleanness of the room could have been better especially the bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Regina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Super breakfast!
Stayed 2 nights in Sep 2025

8/10 Good

william

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was dirty, towels were like cardboard. bathroom door lock was broken and didn't close all the way or lock. Window had spiders in it.
Stayed 2 nights in Sep 2025

10/10 Excellent

David Philip Alexander

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia didn't send over the virtual card for payment and Farhad was amazing at getting us checked in and staying calm while phoning many different support lines. At the same time he checked others in and was training a new employee. Dude was an absolute beauty.
Stayed 4 nights in Sep 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great, felt very safe. The staff were friendly and helpful. Breakfast had a good selection.
Stayed 1 night in Sep 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly! Great breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Alexander, Albany

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with great breakfast, clean rooms, quiet AC unit and friendly staff.
Stayed 1 night in Sep 2025

2/10 Terrible

Stephen

Business traveler
Disliked: Cleanliness, staff & service

Service is not good and ........ not trustworthy

Issues 1) I checked out at 6 am and in my rush, I left a brand new pair of shoes in the room ($200 shoes). When I arrived home less than 24 hr later (and after searching all of my belongings) I called to ask them to send me the shoes. They said no shoes had been found in the room. They first said they were thrown away, then a manager got on the phone and said they didn't find any when they cleaned the room ... BS! Nothing they could do. So, I'm out the brand new $200 shoes. 2) Ironically, I was there for 3 days and the room was not cleaned once, and nothing was updated like towels etc. No mention was made when I checked that cleaning would not be performed and if I wanted them to clean the room. 3) Parking isn't great, but I wouldn't review that if it weren't for #1 and #2. Not sure who stayed in this hotel before and gave it a decent rating, because it's one of the worst I've stayed in, at least from a service standpoint.
Stayed 3 nights in Sep 2025

10/10 Excellent

Britney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Rheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard BW Room.

Standard room - didn’t live the first floor location off the parking lot, or the shower with no door, not the whistle of the gray parrot in the evening. Didn’t have breakfast - looked at it - seemed to be standard buffet fare.
Stayed 2 nights in Sep 2025

8/10 Good

kay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly good lighting in room good breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

salem

Stayed 1 night in Jun 2025