This is a fairly recently remodeled hotel, and the rooms and common areas are clean and comfortable. Check in staff was pleasant, but I think I was invisible to the evening desk person. The breakfast was simple, but hot and tasty. My real complaint about this hotel was that they were having work done to the parking lot. There were no signs about where else to park (didn't know until I got inside the building and spoke to someone). Also, the area by the front door was littered with garbage and cigarette butts ....kind of repulsive to see coming and going from the hotel. There's no reason someone hadn't cleaned this up. If I hadn't already paid for my room I would have turned around and gone somewhere else.
It has a parrot in the lobby which is unique. Overall it was a pleasant stay. Beds are a little firm in my opinion. The check in staff are very cordial and the guy at breakfast is very nice also.
It was perfectly located for the areas of Buffalo we wanted to explore.
Attended the "Garden Walk" . The hotels location was perfect! Local resturants were great . We had a great experience.
Good place to stay, short walk to casino and great bars,..............................
perfect location to allentown. kamisha the front desk girl rocks
This is not a 3 star hotel. It is a 2 star hotel. Never expect 3 star facilities.
My sister and I were just staying for a few days, and we could not be happier with our hotel choice. Great location, great staff!
Staff was excellent, got friendly and respectful answers to any questions we had. Asked for directions to a specific diner, they printed out a map with directions immediately. Room was great! Very large and roomy, clean and comfortable. Will recommend to anyone and I will stay there again.
Good location, nice room, fair price. It's a cool old building
It was a very nice place, with excellent knowledgeable staff. Great location.
Nice location, helpful staff, newly decorated rooms
We stayed at the Best Western to spend a night in Downtown Buffalo and our stay couldn't have been better. The lobby, the halls, and the rooms were all clean and comfortable! The staff was great (all of them from the afternoon desk staff when we checked in, to the late night staff at the desk offering to call us a cab when ours didn't arrive, the night security staff and the morning check out staff were all very friendly, helpful, and just delightful to talk to).
Located in Allentown, Best Western on the Avenue is within a 5-minute walk of Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and within 15 minutes of other popular attractions like Kleinhans Music Hall. This 60-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.
Free full breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM.
Best Western on the Avenue's 60 rooms are air-conditioned and provide refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.
At Best Western on the Avenue, guests have access to a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area.
This is a fairly recently remodeled hotel, and the rooms and common areas are clean and comfortable. Check in staff was pleasant, but I think I was invisible to the evening desk person. The breakfast was simple, but hot and tasty. My real complaint about this hotel was that they were having work done to the parking lot. There were no signs about where else to park (didn't know until I got inside the building and spoke to someone). Also, the area by the front door was littered with garbage and cigarette butts ....kind of repulsive to see coming and going from the hotel. There's no reason someone hadn't cleaned this up. If I hadn't already paid for my room I would have turned around and gone somewhere else.
We are pleased to know that you appreciated our recent upgrades, our well-kept accommodations, and common areas inside our property. However, we are sorry to hear of the oversight in cleanliness at the hotel's main entrance. We want to thank you for bringing this to our attention. We will investigate this further and act accordingly. Please accept our apologies for any inconvenience with the parking area. We will make sure our updates will be communicated adequately moving forward. If you give us a chance to earn back your trust, we can assure you that we will do our best to provide you with a pleasant experience that so many of our guests have grown fond of.
It has a parrot in the lobby which is unique. Overall it was a pleasant stay. Beds are a little firm in my opinion. The check in staff are very cordial and the guy at breakfast is very nice also.
It was perfectly located for the areas of Buffalo we wanted to explore.
Attended the "Garden Walk" . The hotels location was perfect! Local resturants were great . We had a great experience.
Good place to stay, short walk to casino and great bars,..............................
perfect location to allentown. kamisha the front desk girl rocks
Thank you for your business. Happy Holidays :-)