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Best Western on the Avenue

2.5 star property
Hotel with free breakfast, 5-minute walk to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site

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Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily full breakfast
Fitness facility
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
510 Delaware Avenue, Buffalo, NY, 14202
  • Place, Roswell Park Cancer Institute
    ‪8 min walk‬
  • Place, Shea's Performing Arts Center
    ‪10 min walk‬
  • Place, Kleinhans Music Hall
    ‪11 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(61 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Buffalo

Located in Downtown Buffalo, Best Western on the Avenue is a leisurely stroll from popular sights such as Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and Kleinhans Music Hall. This 60-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site - 6 min walk - 0.4 miles
  • University at Buffalo - Downtown Campus - 6 min walk - 0.4 miles
  • Roswell Park Cancer Institute - 8 min walk - 0.5 miles
  • Shea's Performing Arts Center - 10 min walk - 0.5 miles
  • Kleinhans Music Hall - 11 min walk - 0.6 miles

Getting around

  • Allen-Medical Campus Station - 6 min walk
  • Buffalo-Exchange Street Station - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Twenty Six - ‬5 min walk
  • ‪Colter Bay - ‬2 min walk
  • ‪Taqueria Ranchos Dos - ‬3 min walk
  • ‪Frizzy's Bar & Grill - ‬3 min walk

About this property

Best Western on the Avenue

Hotel with free breakfast, 5-minute walk to Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
At Best Western on the Avenue, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Cribs/infant beds are available for USD 7.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Frequently asked questions

What is there to do near Best Western on the Avenue?

This hotel is situated in Downtown Buffalo within a short 13-minute walk of Shea's Performing Arts Center and also 17 minutes on foot from Buffalo City Hall. You'll also find Niagara Square and Chippewa District less than a mile away.

How much does it cost to stay at Best Western on the Avenue?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Best Western on the Avenue on Dec 18, 2025 start from $143.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western on the Avenue?

Yes, uncovered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Best Western on the Avenue have a casino on the premises?

No, Best Western on the Avenue doesn't have a casino.

Will I find an indoor pool at Best Western on the Avenue?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western on the Avenue?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility plus some guestrooms include jetted bathtubs and kitchens.

Are there hot tubs at Best Western on the Avenue?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Best Western on the Avenue feature a restaurant that includes a breakfast menu?

Best Western on the Avenue offers free full breakfasts each morning though there is no restaurant.

Will Best Western on the Avenue allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western on the Avenue for a fee of USD 25 per pet, per night.

Are there connecting rooms at Best Western on the Avenue?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western on the Avenue?

The closest major airport to Best Western on the Avenue is Buffalo Niagara Intl. Airport (BUF), which is 10.6 mi away (16 minutes by car). Another top airport is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is located 20.1 mi away (26-minute drive).

Are there rooms with balconies at Best Western on the Avenue?

No, there aren't any guestrooms with balconies at Best Western on the Avenue.

Reviews

Best Western on the Avenue Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 576 out of 1005 reviews
Rating 8 - Good. 268 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

Reviews

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly! Great breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near a couple of restaurants and pubs. Easy parking area, and helpful staff.
Stayed 2 nights in Aug 2025

4/10 Poor

Alejandro

Disliked: Cleanliness, property conditions & facilities
My room had a weird smell. There was a used towel on the sink. Under the bathroom sink, there was trash not taken out. With use female hygiene stuff.
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria, Stoney creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service Great breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was more than a 3 minute drive to key bank center as described. Clean amd friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were absolutely amazing
Stayed 1 night in Aug 2025

6/10 Okay

Nafiul

Business traveler
Liked: Staff & service, property conditions & facilities
The internet was horrible. I could not attend my business meeting with the hotel internet.
Stayed 1 night in Aug 2025

8/10 Good

lynne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was awesome. The room was not cleaned in between nights. Needed to ask the front desk for clean towels.
Stayed 2 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check-in to asking questions about the mass transit system to breakfast and check-out, this place checked the boxes. Very friendly and helpful staff! Breakfast was real food not microwaved and served to the guests. Sunday breakfast was scrambled eggs with peppers and cheese, sausage or ham, and hash brown crowns. They had cereal, bagels, oatmeal, make your own waffles, yogurts, and fresh apples or bananas. The place was clean and has a special guest named Simba who is a delight!
Stayed 1 night in Aug 2025

10/10 Excellent

Ken, Newark

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. Super clean, great location. And the owners of the hotel was great too. They took care ofnour family and 5, highly recommended!!
Stayed 3 nights in Aug 2025

8/10 Good

Rita

Stayed 1 night in Aug 2025

10/10 Excellent

Tian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

The breakfast is very good. The room is clean and quiet. The bed is ok.
Stayed 1 night in Aug 2025

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the few hotels in the are offering complimentary parking and in this are is definitely a bonus! The rooms were clean and nicely appointed, comfortable bed, clean and high quality linens. The hotel’s breakfast and the serving/eating area was fine and the guest services agents were extremely helpful and professional. I’m both a Hilton Honors and Marriott member, but next time in Buffalo, we’ll definitely keep this hotel on our short list!
Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff Great lodging Free breakfast
Stayed 6 nights in Jul 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jun 2025

2/10 Terrible

Jilda

Disliked: Cleanliness, property conditions & facilities
The room was horrible, the spiders were all over the place! I found a hair on the bad , not sure if they even changed the bad sheets!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherrye

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the property eas junky and needed weeding
Stayed 2 nights in Jul 2025

8/10 Good

Ruben

Stayed 1 night in Jul 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully recommended
Stayed 2 nights in Jul 2025

6/10 Okay

Cynthia, Bronx

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The beds in our room were missing protective padding on the corners, and as a result, both my sister and I hit our shins multiple times, causing visible bruising and discomfort. This not only created a painful experience, but it also raised serious concerns about the safety standards being maintained at your property. We spoke tona gentleman in managment and he stated he had hit his a couple of times himself and will have aomeone look at it. I told him we were going to an appt. and our personal belongings were not put away. When we returned from appt. ,office was closed. We attempted the next day as well, and management wasn't there. We checked out that day. We believe this issue could have easily been prevented with proper attention to detail and maintenance.
Stayed 2 nights in Jul 2025

6/10 Okay

Roger

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location and breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Pauline

Liked: Cleanliness, staff & service
The room was ok but the front desk and elevators are old and not updated. The room was spacious. It said non-smoking but smelled of smoke so I sprayed the room. Otherwise the room was clean.
Stayed 1 night in Jul 2025