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Recent guest reviews

Clean, quiet, friendly staff, easy parking, safe area.

The staff was very kind, but the facility left a lot to be desired. There was a stain on the cushion of our room and the facility was in need of some updates and cleaning. Also, the pool and fitness center were not open to guests. Due to COVID, they weren't serving the normal continental breakfast.

They did not provide any breakfast though they mentioned free breakfast in the hotel add. Customer service was very poor. Floor carpet is 100 yeara old. Staff was not friendly. We stayed 3 nights but were uncomfortable.

Easy to get to from the highway. Clean. Quiet. Would stay again.

Very clean property, good location to the highway, everyone was very friendly and helpful.

No emergency service at night oooooooolllllllllllllllllllllbbbbbbbb

Room was musty and smelled. Carpets were stained. Service was good.

Everything better than I expected. Super Clean and Customer Representative super helpfull.

The beds were comfortable. Room was clean. Location was easy to find and staff was friendly. The exercise room only had 3 pieces of equipment and one out of order. And the pool was small and had alot of hair in it. Kinda gross. It was a little noisy at night too

Decent hotel for a decent price at a decent location

It was quite enjoyable and I would come back again.

The room was perfect and very clean. Conveniently located with a gas station and fast food within walking distance. Fitness center was a bit out of date and seating seemed to be a bit of an issue for the continental breakfast (which was amazing), but we weren't opposed to eating breakfast in the hotel room. Overall, a great place to stay!

Cozy and spacious room. Convenient and clean. Recommend to stay.

It was a very clean and well maintained hotel. The hotel representatives were very courteous and helpful

The convenient location at I 190 and I 90 was perfect for our needs. Never over 30 minute drive to where we were going. Near the Interstate but with the A/C unit running you didn't hear the traffic. Room was clean, staff pleasant, food was free but the same every day. A good value with a very good location for our needs.

Hotel was very easy to find, located just off the main road. The room was well appointed and the breakfast was varied and plentiful.

The room was clean, comfortable and quiet. Staff was friendly and helpful. Location off 90 was convenient for arrival and departure, and not bad for getting into downtown Buffalo. Breakfast offered plenty of choices.

Dingens St Buffalo NY

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool
  • Business center

Quality Inn Near Walden Galleria Mall places you within a few miles (5 km) of Cazenovia Park and Buffalo Central Terminal. This 75-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Rooms

All 75 rooms provide refrigerators, coffee makers, and free long-distance calls. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include free local calls, ironing boards, and desks.


Property features

Quality Inn Near Walden Galleria Mall features an indoor pool, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a computer station.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Quality Inn Near Walden Galleria Mall

Everyone (8) Couples (4) Family (8) Other (1)
4
Business Business

Clean, quiet, friendly staff, easy parking, safe area.

By on Oct 7, 2021

Review comment responded on Oct 8, 2021

Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It’s great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

3
Family

The staff was very kind, but the facility left a lot to be desired. There was a stain on the cushion of our room and the facility was in need of some updates and cleaning. Also, the pool and fitness center were not open to guests. Due to COVID, they weren't serving the normal continental breakfast.

By on Jul 16, 2021

Review comment responded on Jul 17, 2021

Dear Guest Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. We will surely work on it. Trust us with your stay in the future for excellence beyond measure. Please stay with us again. Sincerely Hotel Manager

2
Family

They did not provide any breakfast though they mentioned free breakfast in the hotel add. Customer service was very poor. Floor carpet is 100 yeara old. Staff was not friendly. We stayed 3 nights but were uncomfortable.

By on Aug 16, 2020

Review comment responded on Aug 19, 2020

Dear Rahman, Your feedback shows that there was a complete breakdown with the stay which is really worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconveniences but will investigate and based on that will take all possible steps to prevent such an experience to any guest. Guest reviews are serious for us and thank you for your understanding. Sincerely, Hotel Manager.

4
Family

Easy to get to from the highway. Clean. Quiet. Would stay again.

By on Jul 7, 2020

Review comment responded on Jul 7, 2020

Dear Guest, Thank you for commenting. We are so delighted that you found a clean room and easy access location. Our goal is to provide an experience worth repeating for every guest, every time. It's nice to see that you would stay with us again, and I hope you have the opportunity to do that soon. Sincerely, Hotel Manager.

2
Everyone

By on Jan 4, 2020

Review comment responded on Jan 8, 2020

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4
Partner Couples

Very clean property, good location to the highway, everyone was very friendly and helpful.

By on Oct 29, 2019

Review comment responded on Nov 15, 2019

Dear Guest Thank you for your stay at our hotel. I’m pleased that our clean hotel served as a perfect location close to the highway. I'm so happy to see our staff's efforts helped in making your visit a memorable one. We feel proud when we get such reviews and motivates us to serve better. Look forward to welcoming you again. Sincerely Hotel Manager

3
Family Business Business

No emergency service at night oooooooolllllllllllllllllllllbbbbbbbb

By on Oct 10, 2019

Review comment responded on Dec 3, 2019

Hello Guest, Thanks for the stay and the feedback. Your observations and suggestions are very important to us. We shall definitely work on the shortcomings at the earliest. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

3
Friends

Room was musty and smelled. Carpets were stained. Service was good.

By on Sep 19, 2019

5
Family Family

Everything better than I expected. Super Clean and Customer Representative super helpfull.

By on Aug 21, 2019

5
Everyone

By on May 13, 2019

Review comment responded on May 15, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Quality Inn Near Walden Galleria Mall

475 Dingens St, Buffalo, NY 14206
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