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Recent guest reviews

The room was clean, bed was comfy and breakfast was good. Had a great stay!

It was clean and quiet. I was somewhat taken aback by the fact that upon checkout, I could not get a receipt. I was informed that because I booked through Orbitz I would have to use that one. Really? That's an absurdity

Older property on the exterior, rooms area updated. Great staff and clean property. Only issue was the sofa bed I the room very thin matters and uncomfortable. They have a nice outdoor pool and good free breakfast. There is a bar a d grill next door that has great wings and bar food. Overall I will stay here again on my next trip .

Clean, immensely comfortable bed, quiet, super accessible to our cross-country route. Perfect stop off for a night on the road.

Trashy.. Run down. Homeless.. not near the Galleria.. and the Galleria is not like most "Galleries"

A budget hotel that punches well above its weight. The double room was spacious and clean. The staff are excellent and my thanks go out to Crystal who is a credit to the hotel. Breakfast is ample with a good selection that should satisfy most people. A lick of paint here and there wouldn't go amiss but that is really being picky. You must try the Buffalo bar next door. The wings are fantastic!

When we received our keys they didn't work and kept on having to get additional keys made, room was out dated and couldn't really get closet opened. The "so called" extra couch bed was AWFUL so our son had to sleep with us and the channels/clarity of the TV were pathetic.

The very attentive and helpful staff were unique to this property! They made us feel like family.

I liked the stand alone shower and that it was nice and quiet.

This place is very clean and comfortable love the location close to everything and staff was amazing this was my second time will be staying here again

Very nice. The staff helped us check in early after we had driven all night. This is our second stay.

This was an ok room. The sofa bed and the pillows were most uncomfortable. The shower needed some serious attention. The king sized bed was quite comfortable but I needed to buy a pillow in order to get some sleep the next night.

Second time I've stayed at this hotel, and it continues to be a nice economy option. The rooms are likely to have wear and tear (I had a very loud AC and the toilet always had a trickle of water), but they are fully functional and clean. The other facilities (weight room/pool) are similar. Staff was great, if a little loud while cleaning in the late morning. All in all, a good option for an economy hotel.

Good deal for the price. Easy access from the highway. Lots of available free parking.

The room and hallway was freezing. A window in the hallway was boarded up outside of our room which made it very cold

Was in town to see bills game. Good rate for the weekend - nothing walking distance, so plan on driving - renovated but an older shell - our room only had a window the looked into the hallway and then outside. Required us to keep shades pulled all the time - clean and comfortable

Exactly what I was looking for! Great restaurant next door, tasty hotel breakfast.

Dingens St Buffalo NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Best Western Plus Galleria Inn & Suites is located 3 mi (4.8 km) from Charles E. Burchfield Nature and Art Center and within a 10-minute drive of Pierce - Arrow Museum. This 109-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

Best Western Plus Galleria Inn & Suites's 109 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and TVs with cable channels. Free local calls, hair dryers, and ironing boards are other standard amenities.


Property features

Guests of Best Western Plus Galleria Inn & Suites enjoy a fitness center, free WiFi in public areas, and a meeting room. Free parking is included with your stay. Front-desk staff can help with dry cleaning or laundry, and provide local restaurant recommendations. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Plus Galleria Inn & Suites

Everyone (10) Couples (2) Family (6)
5
Everyone

The room was clean, bed was comfy and breakfast was good. Had a great stay!

By on Oct 7, 2019

Review comment responded on Oct 7, 2019

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

4
Business Business Travelers

It was clean and quiet. I was somewhat taken aback by the fact that upon checkout, I could not get a receipt. I was informed that because I booked through Orbitz I would have to use that one. Really? That's an absurdity

By , from Erie, PA on Oct 5, 2019

Review comment responded on Nov 20, 2019

Thank you for being a valued guest and for providing us the feedback regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

4
Families

Older property on the exterior, rooms area updated. Great staff and clean property. Only issue was the sofa bed I the room very thin matters and uncomfortable. They have a nice outdoor pool and good free breakfast. There is a bar a d grill next door that has great wings and bar food. Overall I will stay here again on my next trip .

By on Aug 29, 2019

Review comment responded on Aug 29, 2019

Thank you for your valuable opinion regarding our staff and comments about our bed. We hope to see you again in the future.

5
Partner Couples

Clean, immensely comfortable bed, quiet, super accessible to our cross-country route. Perfect stop off for a night on the road.

By on Aug 24, 2019

Review comment responded on Aug 24, 2019

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

1
Families

Trashy.. Run down. Homeless.. not near the Galleria.. and the Galleria is not like most "Galleries"

By on Aug 22, 2019

Review comment responded on Aug 22, 2019

Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

5
Friends

A budget hotel that punches well above its weight. The double room was spacious and clean. The staff are excellent and my thanks go out to Crystal who is a credit to the hotel. Breakfast is ample with a good selection that should satisfy most people. A lick of paint here and there wouldn't go amiss but that is really being picky. You must try the Buffalo bar next door. The wings are fantastic!

By on Aug 18, 2019

Review comment responded on Aug 19, 2019

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

3
Everyone

By on Jul 15, 2019

Review comment responded on Jul 16, 2019

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

2
Family with small children Families

When we received our keys they didn't work and kept on having to get additional keys made, room was out dated and couldn't really get closet opened. The "so called" extra couch bed was AWFUL so our son had to sleep with us and the channels/clarity of the TV were pathetic.

By on Jul 14, 2019

Review comment responded on Jul 15, 2019

Thank you for your valuable opinion regarding our bed and room. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

5
Families

The very attentive and helpful staff were unique to this property! They made us feel like family.

By on May 17, 2019

Review comment responded on May 17, 2019

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4
Families

I liked the stand alone shower and that it was nice and quiet.

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

Thank you for sharing this experience with us. We truly value you feedback with regards to our shower. We hope to someday have another opportunity to host your stay.

Best Western Plus Galleria Inn & Suites

601 Dingens St, Buffalo, NY 14206
url importing https://www.orbitz.com/Buffalo-Hotels-Best-Western-Plus-Galleria-Inn-&-Suites.h23120-p2.Hotel-Reviews