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Grand Sunset Princess - All Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Grand Sunset Princess - All Inclusive

An aerial view of a resort with multiple swimming pools, lush greenery, and resort buildings.
A modern hotel room with a wooden ceiling, a sofa, a chair, a small table, and a bed with a headboard.
A beachside gazebo with a stage, white drapes, and pampas grass.
A beach with thatched umbrellas and lounge chairs.
A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included

Explore the area

View in a map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪18 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪30 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Suite, Garden View

A modern hotel room with a bed, bedside tables, a desk, and a television.

Deluxe Suite, Garden View

8.2 out of 10
Very good
(298 reviews)
  • Garden view
  • 597 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, Pool Access (with Bathtub, Pool View)

A swimming pool with a clear blue water, surrounded by white buildings with balconies, and a thatched roof structure.

Deluxe Suite, Pool Access (with Bathtub, Pool View)

8.6 out of 10
Excellent
(55 reviews)
  • 597 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Club Room - Pool Access, Pool View

A balcony with a glass railing, a pool, and outdoor furniture.

Family Club Room - Pool Access, Pool View

7.8 out of 10
Good
(14 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Club Deluxe

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Club Deluxe

7.4 out of 10
Good
(18 reviews)
  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite

A modern bedroom with a large bed, a wardrobe with sliding doors, and a mirror.

Platinum Suite

8.0 out of 10
Very good
(43 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Laguna Villa Suite

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Laguna Villa Suite

9.0 out of 10
Wonderful
(17 reviews)
  • 640 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Deluxe with Garden View

Minibar (free items), in-room safe, desk, blackout drapes

Double Room Deluxe with Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 592 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Triple Room Luxury with Pool View

A hotel room with a bed, a decorative wall with a leaf pattern, a textured wall, and a chair.

Triple Room Luxury with Pool View

  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Single Room Premium with Garden View

Minibar (free items), in-room safe, desk, blackout drapes

Single Room Premium with Garden View

  • Garden view
  • 656 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Super Saver

A modern bedroom with a large bed, bedside tables, a nightstand, a mirror, and a tropical-themed wall.

Super Saver

9.4 out of 10
Exceptional
(3 reviews)
  • 512 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite Plunge Pool

A modern hotel room with two beds, a large mirror, and a sliding glass door.

Platinum Suite Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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Grand Riviera Princess - All Inclusive

Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.2 out of 10, Very Good, 4,581 reviews
$193 nightly
The price is $237
Sep 10 - Sep 11
Total with taxes and fees
Grand Riviera Princess - All Inclusive

About the neighborhood

Playa del Carmen

Within a short walk of Playa Xcalacoco, Grand Sunset Princess - All Inclusive is within a mile (2 km) of Chun-Zumbul (diving site). This 672-room, 5-star property has 12 outdoor pools along with a full-service spa and a free water park.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 16 min walk - 0.9 miles
  • Quinta Avenida - 17 min drive - 6.1 miles
  • Playa del Carmen Main Beach - 18 min drive - 6.4 miles
  • Xplor Theme Park - 24 min drive - 11.0 miles
  • Xcaret Eco Theme Park - 30 min drive - 12.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Fresco Bar - ‬8 min walk
  • ‪El Templo - ‬8 min drive
  • ‪Bar L'Elefant - ‬7 min drive
  • ‪Mike’s Coffee - ‬17 min walk

About this property

Grand Sunset Princess - All Inclusive

Grand Sunset Princess - All Inclusive features a full-service spa, 12 outdoor pools, and a free water park. You can take advantage of free parking, along with a free beach shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a nightclub, an indoor pool, and a children's pool.
Guests can expect to find free WiFi. Bathrooms have hair dryers and free toiletries. Free minibar items, furnished balconies, and espresso makers are other standard amenities. Change of towels is available on request.
6 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 12 outdoor swimming pools and 4 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
Grand Riviera Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.2 out of 10, Very Good, 4,581 reviews
$193 nightly
The price is $237
Sep 10 - Sep 11
Total with taxes and fees
Grand Riviera Princess - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Naranja
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis lessons

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,425 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2025
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive options at Grand Sunset Princess - All Inclusive?

Grand Sunset Princess - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on Aug 25, 2026 start from $236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Sunset Princess - All Inclusive?

Grand Sunset Princess - All Inclusive provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What can I see around Grand Sunset Princess - All Inclusive?

This property is located in Playa del Carmen, a short 13-minute walk from Playa Xcalacoco and also 16 minutes on foot from Chun-Zumbul (diving site). You'll also find El Camaleón Mayakoba Golf Course and Gran Coyote Golf within a short drive.

Is parking available on site at Grand Sunset Princess - All Inclusive?

Yes, uncovered self parking is offered for free at the property.

Is a spa located at Grand Sunset Princess - All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, hydrotherapy, and body wraps.

Are there luxury amenities available at Grand Sunset Princess - All Inclusive?

Yes, guests can indulge in luxuries such as a free water park, 10 restaurants, and 2 beach bars at this property.

Does Grand Sunset Princess - All Inclusive include a casino at the property?

No, Grand Sunset Princess - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Sunset Princess - All Inclusive?

Yes, this property has an indoor pool as well as 12 outdoor pools and 4 hot tubs. Guests have pool access between 8:00 AM and 8:00 PM.

Is Grand Sunset Princess - All Inclusive good for couples?

There are many amenities for couples at this property, including 2 beach bars plus some guestrooms feature a private pool and a private hot tub.

Does Grand Sunset Princess - All Inclusive have a hot tub?

No, but this property does have a steam room.

Does Grand Sunset Princess - All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Sunset Princess - All Inclusive has 10 restaurants, and serves free buffet breakfast each morning.

Does Grand Sunset Princess - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Sunset Princess - All Inclusive.

Does Grand Sunset Princess - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

How close is the airport from Grand Sunset Princess - All Inclusive?

The closest major airport to Grand Sunset Princess - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.4 mi away (280 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.5 mi away.

Are there rooms with balconies that I can book at Grand Sunset Princess - All Inclusive?

Yes, every guestroom at Grand Sunset Princess - All Inclusive comes with a furnished balcony and some offer lake and garden views.

Does Grand Sunset Princess - All Inclusive have a wedding venue?

Take advantage of the wedding venue at Grand Sunset Princess - All Inclusive if you plan to say "I do" during your trip.

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 396 out of 699 reviews
Rating 8 - Good. 148 out of 699 reviews
Rating 6 - Okay. 92 out of 699 reviews
Rating 4 - Poor. 31 out of 699 reviews
Rating 2 - Terrible. 32 out of 699 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Simranjeet Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort good food nice staff!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Griffen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of food options, friendly staff, beautiful resort.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Addis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing resort 10/10
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Katelynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tons of options in the buffet/ restaurants and the property was really nice.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great room, great service. Would definitely stay here again!
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, family friendly.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and clean room! Very friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nikolajs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The menu was delicious and the staff were very friendly ,the pool and area around is clean. We really enjoyed everything and plan to come back again
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Olga S

Liked: Cleanliness
Very clean,staff friendly. Good food and a nice pool with activities.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Deepika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very nice resort and excellent staff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Anisha Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Grand Sunset Princess and it did not disappoint. The resort has so much to offer and the staff couldn’t have been more attentive.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Geoge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the finest resorts. Would highly recommend. Food, housekeeping, staff, restaurants all excellent!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was amazing! food, staff, entertainment
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST RESORT for everything.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jenny-Lee Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort! Everything was great
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Vitalij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kseniia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff super friendy and helpful. The rooms were always clean, as well as other areas of the resort. The buffet had a wide variety of foods. The spa was also super nice. Overall an excellent stay!!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic resort, great food, amazing staff!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is big but feels small once you find your spot. Staff were so helpful and friendly. Resort is clean and rooms are huge. Only slight drawback was the seaweed at the beach but not much anyone can do about that!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Mohamed Sherif

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and very friendly staff
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Samir

Liked: Cleanliness
Food was good. Everything was nice. I will recommend we will back soon.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic! The food was incredible, various options, accommodations to food allergies, multiple options for pools, plenty of chairs, great beach. We will definitely be going back!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Angela Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning lady Maxine was wonderful! The food was great. We loved the waterpark
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jing Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are really clean. The staff are very friendly. The foods are great, especially in the buffet. The pools are amazing. We had a very good time there and we’ll go again to stay in the same hotel. It is definitely worth it, with espresso at a very reasonable price.
Stayed 3 nights in Apr 2026

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