The lobby was small located up a flight of stairs
Great location, property and staff! Rooftop bar fabulous.
This is a great hotel with an amazing staff. The location is perfect and quiet. A great olace for a drink or breakfast each day. My only critique would be that it feels like it could use a little freshening up. But overall, well worth the 5 stars that it is rated.
WHAT AN EXCELLENT HOTEL!
Love this space and the staff. The pool is amazing for kids
Cleanliness, quiet room, super bed, Great help from concierge.
Clean and location staff was polite but room service was very expensive but food was good
The staff was kind and went well beyond reasonable expectations
The true jems of the Peninsula are the staff. While I was initially disappointed that a room with 2 beds wasn’t available, I believe the staff did everything they could to resolve the problem. The front desk team stayed calm and was empathetic to my frustration. Giovanni stepped in to make things better, which I deeply appreciated. This hotel is insanely expensive, but people go to have an experience that is priceless, and the staff made that happen for me. Even Diego at the bar helped keep our stay on track by serving great coctails and stories. I am happy and will return to this landmark hotel.
Very nice hotel extremely well appointed phenomenally well located amazing experience; they only hardship is when you have to check out.
It was very nice. The room was warm even trying to have the thermostat down as low as possible.
The staff was excellent throughout our stay. When a Parade made it difficult for transportation to the airport, they took our luggage to an accessible location one block away. When our Carmel Limo service (booked through Orbitz) left us stranded, the bell-man stuck with us and found us alternative transportation. We are from a smaller midwestern town and he was very understanding.
Overall a beautiful hotel with very attentive staff. Room was a little smaller than I expected but was clean, comfortable and quiet. Disappointed by the lack of view from the room, for the price I was hoping for some type of view.
The hotel is beautiful and the staff is wonderful but I have stayed at nicer hotels for less money. If you are interested in doing major designer shopping this would be a great option but it was a bit inconvenient for some of my activities and there are surprisingly few ubers in the area, so I would have to walk a few blocks just for my uber driver. This was a very nice hotel but I won't stay here for my next NYC trip due to its location. (Which is great but not what I'm looking for.)
Loved the hotel. Great room and service. Perfect location.
Located in Manhattan, The Peninsula New York is next to popular attractions like 5th Avenue and Tiffany & Co.. This 233-room hotel has conveniences like a restaurant, a full-service spa, and an indoor pool.
Enjoy a leisurely bite to eat at Clement Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a cooked-to-order breakfast is available for a fee.
LED TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, free newspapers, and free international calls are other standard amenities.
At The Peninsula New York, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is available for USD 105 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
The lobby was small located up a flight of stairs
Great location, property and staff! Rooftop bar fabulous.
This is a great hotel with an amazing staff. The location is perfect and quiet. A great olace for a drink or breakfast each day. My only critique would be that it feels like it could use a little freshening up. But overall, well worth the 5 stars that it is rated.
WHAT AN EXCELLENT HOTEL!
Dear Ary'EL, Thank you for your kind words and for being our esteemed guests at The Peninsula New York. Best regards, Jonathan H. Crook General Manager
Love this space and the staff. The pool is amazing for kids
Thank you for taking the time to tell us of your experience on Orbitz We are happy to have exceeded your expectations and look forward to your next stay soon. Best regards, Jonathan H. Crook General Manager
Cleanliness, quiet room, super bed, Great help from concierge.
Dear Guest, Thank you for taking the time to tell us of your experience on Orbitz. We are happy to have exceeded your expectations and look forward to your next stay soon. Best regards, Jonathan H. Crook General Manager
Der valued guest, Thank you for your rating of The Peninsula New York. Best regards, Jonathan H. Crook General Manager
Clean and location staff was polite but room service was very expensive but food was good
Dear guest, Thank you for taking the time to write of your experience at The Peninsula New York. We are happy to have made your stay luxurious and memorable. Best regards, Jonathan H. Crook General Manager
Thank you for your positive rating on Orbitz and for considering The Peninsula New York.
Dear Brian, Thank you for being our guest at The Peninsula New York. We are delighted you enjoy your stay for the most part. We have taken note of your observations and feedback regarding our hotel product. While we appreciate that our product is not the newest in the market, we pride ourselves on maintaining excellent upkeep next to providing genuine and highly personalized service to our esteemed guests. Comments such as yours are certainly helpful as the company considers future capital expenditures and investments in our hotel. Best regards, Jonathan H. Crook General Manager