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Hyatt Herald Square New York

4.0 star property
Beaux Arts hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Hyatt Herald Square New York

Exterior
2 bars/lounges, rooftop bar
View from property
2 bars/lounges, rooftop bar
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
30 W 31st St, New York, NY, 10001
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪5 min walk‬
  • Place, Times Square
    ‪12 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.2 out of 10
Very good
(28 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (with Shower)

9.2 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • 195 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Two Queen Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, blackout drapes

King Room

  • Sleeps 2

View all photos for King Room with ADA Shower

Premium bedding, in-room safe, desk, blackout drapes

King Room with ADA Shower

  • Sleeps 2

2 Double Beds

  • Sleeps 4

View all photos for King Room with City View

Premium bedding, in-room safe, desk, blackout drapes

King Room with City View

  • Sleeps 2

View all photos for Two Queen Room with City View

Premium bedding, in-room safe, desk, blackout drapes

Two Queen Room with City View

  • Sleeps 4

View all photos for Deluxe King Room

Bathroom amenities | Shower, free toiletries, hair dryer, bathrobes

Deluxe King Room

  • Sleeps 2

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Westgate New York Grand Central

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 3,095 reviews
$145 nightly
The price is $169
Jan 6 - Jan 7
Total with taxes and fees
Westgate New York Grand Central

About the neighborhood

New York

Located in Manhattan, Hyatt Herald Square New York is within a 5-minute walk of popular attractions such as Empire State Building and Macy's. This 122-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • 5th Avenue - 2 min walk - 0.1 miles
  • Empire State Building - 3 min walk - 0.2 miles
  • Macy's - 5 min walk - 0.3 miles
  • Times Square - 12 min walk - 0.7 miles
  • Grand Central Terminal - 14 min walk - 0.8 miles

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪OSAMIL Korean Gastropub - ‬1 min walk
  • ‪Irving Farm Coffee Roasters - ‬2 min walk
  • ‪New Wonjo - ‬3 min walk

About this property

Hyatt Herald Square New York

Beaux Arts hotel with 2 restaurants and bars
Hyatt Herald Square New York offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 85 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-in.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

2 bars/lounges, rooftop bar
Hilton New York Fashion District
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 484 reviews
$116 nightly
The price is $137
Jan 22 - Jan 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay (maximum USD 150 per stay)
  • Dogs only

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 32.18 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Are free cancellation options available at Hyatt Herald Square New York?

Hyatt Herald Square New York offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Herald Square New York?

As of Jan 5, 2026, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on Feb 3, 2026 start from $253.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Herald Square New York?

This hotel is situated in Manhattan, just steps from 5th Avenue, and within a 10-minute walk of Madison Square Garden and Macy's. You'll also find Broadway and Bryant Park less than a mile away.

Will I be able to park at Hyatt Herald Square New York?

Yes, valet parking is offered for USD 85 per day. Accessible parking is also available for guests.

Does Hyatt Herald Square New York have a casino?

No, Hyatt Herald Square New York doesn't have a casino.

Will I find an indoor pool at Hyatt Herald Square New York?

No, there is no indoor pool at this hotel.

Is Hyatt Herald Square New York a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a smart TV, and bathrobes.

Does Hyatt Herald Square New York have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Herald Square New York have a restaurant that serves breakfast?

Yes, Hyatt Herald Square New York has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Hyatt Herald Square New York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Herald Square New York for a fee of USD 100 per pet, per stay.

Does Hyatt Herald Square New York have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hyatt Herald Square New York?

The closest major airport to Hyatt Herald Square New York is LaGuardia Airport (LGA), which is 9.1 mi away (34 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.1 mi away (18-minute drive).

Can I book a room with a balcony at Hyatt Herald Square New York?

No, there aren't any guestrooms with balconies at Hyatt Herald Square New York.

Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1008 reviews
Rating 8 - Good. 246 out of 1008 reviews
Rating 6 - Okay. 99 out of 1008 reviews
Rating 4 - Poor. 34 out of 1008 reviews
Rating 2 - Terrible. 43 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Marco, Staten island

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Ceiling in bathroom fell thru while i was showering
Stayed 1 night in Nov 2025

10/10 Excellent

danae

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect!
Stayed 1 night in Nov 2025

6/10 Okay

Marc

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was courteous. I found the room to be clean but feel crowded since the bed was so huge. My expectations being NY were not high and thus were met. Location for us being on foot was perfect and everthing was 1/2 mile to 1 1/2. We felt safe which was also very important. Also to add it was a straight shot down from Penn station which made a 15 min. Walk to the hotel. If we returned to NY I would recommend this hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

glenn

clean, great bed, great location
Stayed 2 nights in Oct 2025

2/10 Terrible

Srasvolak

Disliked: Staff & service
Charged the bottle water in the room, when they told you it free. So scam
Stayed 1 night in Sep 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jun 2025

6/10 Okay

glenn

Liked: Cleanliness, staff & service
Clean. Great location. No good desk -- Only flat surface had uncomfortable bench to sit on to do work on computer. Also Shower had no hand held and leaked water.
Stayed 1 night in Sep 2025

8/10 Good

John, Cambridge

Business traveler
Disliked: Amenities
Adequate but tired and small with no amenities on a boring block. Close to the train though!
Stayed 1 night in Sep 2025

8/10 Good

Robyn, Rochester

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really really great location. The subway stop (34th Herald) is so close - from there we often only needed one train! Yankee stadium was 22 min away, Brooklyn was close, Chinatown. Perfect location. My only grip was the strange modular setup in the room that really couldn’t hold or fit anything. Otherwise beds comfortable and shower fine.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near Empire State Building. Valet parking. Artfully appointed. All the amenities. Nice on-site dining. Friendly helpful staff.
View
Stayed 2 nights in Sep 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff especially their bartender. Room was clean and comfortable. They had a beautiful rooftop view, with a Relaxing lounge set up. Enjoyed my stay tremendously
Stayed 1 night in Sep 2025

6/10 Okay

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was extremely frustrated that the valet staff refused to get my car and I was told I would need to get it myself. Apparently there was a parade. I was not made aware of this when I checked in. Instead when I checked out and asked for my vehicle I was told I could wait a few hours until the parade is over or walk four blocks away to go get it myself. This is a shame because otherwise I liked the hotel and thought the staff was fantastic.
Stayed 1 night in Sep 2025

6/10 Okay

Ana E

Liked: Amenities
Was okay
Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a gem of a hotel. Perfect location near to subway stations, around the corner from the Empire State Building, Macy's, restaurants etc. BUT........ what is amazing is the view from the rooftop bar of this hotel! Just perfect. Been to NY 3 times and this location was the best.
Stayed 2 nights in Aug 2025

10/10 Excellent

zaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Talia

Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfortable, and Convenient

Wonderful boutique hotel close to everything but not so much in the mix like Times Square. Professional and friendly staff. I’d definitely come back.
Stayed 3 nights in Aug 2025

8/10 Good

Alejandra

Stayed 3 nights in Aug 2025

10/10 Excellent

Suryono

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Jelena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a wonderful stay at the Hyatt Herald Square in New York—it truly exceeded all our expectations! From the moment we arrived, Taion at the front desk made us feel so welcome with his warmth and professionalism (my kids are still talking about him!). I know this hotel had some bad reviews about the elevators in the past, but during our stay both were in service and super fast. The hotel itself is very well maintained, with cozy, quiet rooms and a beautiful rooftop to enjoy. The location couldn’t be better—right in the perfect spot for exploring the city. We loved every moment of our stay and will definitely be coming back, both to see Taion and to enjoy more of this amazing city!
Stayed 5 nights in Aug 2025

6/10 Okay

Patrice

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not awful

Easy in and out. Just old and dated. Room was clean but furniture was broken and old. Staff was very very nice. Rooftop bar was nice. Again old and dated furniture but staff was nice.
Stayed 2 nights in Aug 2025

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