Hyatt Herald Square New York

4.0 star property
Beaux Arts hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Hyatt Herald Square New York

Exterior
View from property
Lobby
2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Laundry

Explore the area

Map
30 W 31st St, New York, NY, 10001
  • Empire State Building
    ‪3 min walk‬
  • Times Square
    ‪12 min walk‬
  • Grand Central Terminal
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

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Room options

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(11 reviews)
  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

7.6 out of 10
Good
(4 reviews)
  • 195 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(55 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (with Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(23 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

New York

Located in Manhattan, Hyatt Herald Square New York is within a 5-minute walk of popular attractions such as Empire State Building and Macy's. This 122-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Empire State Building - 3 min walk - 0.2 miles
  • Macy's - 5 min walk - 0.3 miles
  • Times Square - 12 min walk - 0.7 miles
  • Grand Central Terminal - 14 min walk - 0.8 miles
  • Rockefeller Center - 3 min drive - 1.1 miles

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Woorijip - ‬4 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬2 min walk
  • ‪Osamil - ‬1 min walk

About this property

Hyatt Herald Square New York

Beaux Arts hotel with 2 restaurants and bars
Hyatt Herald Square New York offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 85 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and express check-in.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Den
  • Up on 20

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Beaux Arts architecture
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay (maximum USD 150 per stay)
  • Dogs only

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 32.13 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers valet parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

Are free cancellation options available at Hyatt Herald Square New York?

Hyatt Herald Square New York offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Herald Square New York?

As of Jul 19, 2025, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on Aug 17, 2025 start from $127.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hyatt Herald Square New York?

This hotel is situated in Manhattan, just steps from 5th Avenue and Empire State Building, and within a short walk of Madison Square Garden. You'll also find Broadway and Bryant Park less than a mile away.

Will I be able to park at Hyatt Herald Square New York?

Yes, valet parking is offered for USD 85 per day. Accessible parking is also available for guests.

Does Hyatt Herald Square New York have a casino?

No, Hyatt Herald Square New York doesn't have a casino.

Will I find an indoor pool at Hyatt Herald Square New York?

No, there is no indoor pool at this hotel.

Is Hyatt Herald Square New York a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a smart TV, and bathrobes.

Are there hot tubs at Hyatt Herald Square New York?

No, this hotel doesn't have a spa tub.

Does Hyatt Herald Square New York have a restaurant that serves breakfast?

Yes, Hyatt Herald Square New York has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Hyatt Herald Square New York allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Herald Square New York for a fee of USD 100 per pet, per stay.

Are there connecting rooms at Hyatt Herald Square New York?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hyatt Herald Square New York?

The closest major airport to Hyatt Herald Square New York is LaGuardia Airport (LGA), which is 9.1 mi away (34 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.1 mi away (18-minute drive).

Are there rooms with balconies that I can book at Hyatt Herald Square New York?

No, at Hyatt Herald Square New York, there aren't any guestrooms that list a balcony.

Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1004 reviews
Rating 8 - Good. 257 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jillian

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Not the best street.

The service and the hotel itself was . The room however was very cramped. This area of New York is under a great deal of construction and not very enjoyable to walk around in.
Stayed 1 night in Apr 2025

8/10 Good

Fernando, West Sacramento

Traveled with family
Liked: Cleanliness, staff & service
I wouldn’t recommend this property until the second elevator comes back online. The project started in January . To have a property with 19 floors of rooms and to rely on one elevator is crazy. We were there when the elevator broke down and walking up more than 10 flights is tiring. The room is small(to be expected) being in Manhattan, but clean. The staff were friendly and responsive.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

The room we stayed in was labeled as deluxe. It was a very nice standard room with a terrible view. Not deluxe. Staff was courteous and helpful. One of the two elevators was not operating causing long wait time for each ride up or down. The property is otherwise well maintained and clean. It is very nicely located near herald square and koreatown.
Stayed 3 nights in Apr 2025

8/10 Good

Alicia

Stayed 1 night in Apr 2025

4/10 Poor

Sheena Renee

Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Ailijiang

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Apr 2025

10/10 Excellent

Vikas

Stayed 2 nights in Apr 2025

10/10 Excellent

Julia Elizabeth

Stayed 3 nights in Mar 2025

10/10 Excellent

Tracey

Stayed 1 night in Apr 2025

10/10 Excellent

Tianshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff were friendly and kind. Location of the hotel is really great.
Stayed 2 nights in Mar 2025

2/10 Terrible

Ofelia

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
One of the el3vators was not not working. This should have been disclosed upon booking. It tooks us too long everytime we wanted to go up or down. 15 to 20mins to make it up to your room or out of the hotel.
Stayed 5 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Only one elevator works

The hotel was OK, hotel staff were nice, one of two elevators was out of service so at certain times of the day it could take 5 to 10 minutes to get an elevator
Stayed 2 nights in Mar 2025

10/10 Excellent

Oscar

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hung

Stayed 2 nights in Mar 2025

2/10 Terrible

Alya de

Stayed 1 night in Mar 2025

10/10 Excellent

julie, Winchester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again! Love the rooftop with great view of Empire State Building
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kerry

Stayed 1 night in Mar 2025

6/10 Okay

Catalina

Stayed 3 nights in Mar 2025