Hotel 309

2.0 star property
Hotel with a 24-hour front desk, a short walk to The High Line Park

Choose dates to view prices

Photo gallery for Hotel 309

Terrace/patio
In-room safe, blackout drapes, iron/ironing board, WiFi
Property entrance
Reception
Fridge, microwave, coffee/tea maker

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
309 W 14th St, New York, NY, 10014
  • Madison Square Garden
    ‪19 min walk‬
  • Empire State Building
    ‪4 min drive‬
  • Times Square
    ‪4 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪27 min drive‬

Room options

Standard Room with Private Bathroom

  • 249 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Economy Room with Shared Bathroom

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

New York

Located in Manhattan, Hotel 309 is a leisurely stroll from popular sights such as 5th Avenue and The High Line Park. Each of the 28 rooms at this hotel includes a kitchenette, a refrigerator, and a microwave.

What's nearby

  • Madison Square Garden - 19 min walk - 1.0 mile
  • New York University - 3 min drive - 1.1 miles
  • Empire State Building - 4 min drive - 1.4 miles
  • Times Square - 4 min drive - 1.6 miles
  • Broadway - 4 min drive - 1.6 miles

Getting around

  • 8 Av. Station (W 14th St.) - 1 min walk
  • New York 14th St. Station - 8 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Xi'an Famous Foods - ‬2 min walk
  • ‪McKenna's Pub - ‬1 min walk
  • ‪Ramen Ishida Chelsea - ‬2 min walk
  • ‪Chelsea Ristorante - ‬2 min walk
  • ‪Think Coffee - ‬1 min walk

About this property

Hotel 309

Hotel with a 24-hour front desk, a short walk to The High Line Park
Hotel 309 features free WiFi in public areas and a garden. The front desk is staffed 24/7 to help with tours or tickets, securing valuables, and luggage storage.
Guests can expect to find TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other amenities include kitchenettes, refrigerators, and microwaves. Housekeeping is not available.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 17 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Frequently asked questions

Is free cancellation available at Hotel 309?

Hotel 309 offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see near Hotel 309?

This hotel is situated in Manhattan within a short 12-minute walk of 5th Avenue and also 18 minutes on foot from Madison Square Garden. You'll also find The High Line Park and Chelsea Hotel less than a mile away.

Will I be able to park at Hotel 309?

No, this hotel doesn't offer parking.

Does Hotel 309 feature a casino at the property?

No, Hotel 309 doesn't have a casino.

Will I find an indoor pool at Hotel 309?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel 309?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as a garden and a 24-hour front desk.

Does Hotel 309 have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel 309 have a restaurant that serves breakfast?

No, Hotel 309 doesn't have a restaurant that serves breakfast.

Does Hotel 309 allow pets to stay for free?

No, pets aren't allowed at Hotel 309.

Does Hotel 309 have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hotel 309?

The closest major airport to Hotel 309 is LaGuardia Airport (LGA), which is 10.4 mi away (41 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.6 mi away (19-minute drive).

Are there rooms with balconies at Hotel 309?

No, you won't find guestrooms with balconies at Hotel 309.

Hotel 309 Reviews

Reviews

5.8
Rating 10 - Excellent. 124 out of 997 reviews
Rating 8 - Good. 229 out of 997 reviews
Rating 6 - Okay. 214 out of 997 reviews
Rating 4 - Poor. 194 out of 997 reviews
Rating 2 - Terrible. 236 out of 997 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The traspostation its in the corner wich was great and convenient to move all around new york staff was great and the place was clean
Stayed 3 nights in Jun 2025

4/10 Poor

Will

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not good. You couldn’t pay me to stay here again
Stayed 4 nights in Jun 2025

4/10 Poor

Giraud

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

1/2 stars - at most.

I didn't expect much, but certainly didn't expect to be staying in a seedy-like motel that was a bit above filthy. I had to apologize to my 14 year old for not paying more attention to the listing on Hotels.com and disappointed in Hotels.com for evening listing this hotel in the first place. I would give 1/2 star if there was an option. Shower didn't work, tub was dirty, bathroom floor was dirty, beds springs were worn down to so much, they both had an extreme lean to them rending both extremely uncomfortable. Etc...
Stayed 2 nights in Jun 2025

6/10 Okay

Gabriela I

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

4/10 Poor

ANDREA, Sarasota

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was pretty bad. Damaged walls and mildew smell. A cat crapped outside the room door. For just $200 more I could have stayed at the Moxie. Clean, new. Won’t do that again!
Stayed 3 nights in May 2025

6/10 Okay

Hamilton, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall , it’s good place to stay, everything is close, tube, shops, restaurants and market, but the place doesn’t look like how the pictures are. The place looks old. Sharing bathrooms. The staffs are friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

Sara

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Positives - fabulous location next to subway, Chelsea and the High Line. Good price compared to other options. Negatives - window blinds broken (no improvement in 6 years), tired decor, mattress awful (it was sunken in the middle). Overall, a good option if you're on a budget but it comes with compromises. I wish they'd invest a little in the property and it could be so much better (please change your blinds so light can come into the rooms).
Stayed 10 nights in May 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Karen

Stayed 7 nights in Apr 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities, room comfort

Location, location, Sad Room, Bad Management

The property was relatively clean. It was overpriced but lower end for Manhattan. The room, furniture and bedding were worn out and were cheap. There were holes in the walls, missing fixture covers, non-functional outlets, and wifi not working. bed was barely holding together and bedding was synthetic and piling. I had alot of issues with my fight and management was totally unbending. Saying I would have to pay for the stay and would not adjust dates or provide a future credit if my flight was canceled. I wouldn’t stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 2 nights in May 2025

8/10 Good

Latariar, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area.
Stayed 2 nights in May 2025

4/10 Poor

Peter

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2025

2/10 Terrible

Andy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

NOT LIKE THE PHOTOS!

Old and tired. The owner of this building has clearly not reinvested any profits into its upkeep. The photos on booking sites must be 10 or more years old. Staff were nice but awful building, beds and bathrooms.
Stayed 2 nights in Apr 2025

8/10 Good

Luis

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The location of the property is excellent, subway just around the corner and overthought rooms are small, they are quiet and clean.
Stayed 6 nights in Apr 2025

10/10 Excellent

Camilo, Bogota

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 13 nights in Apr 2025

4/10 Poor

Liz

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location was great. The staff were also good. We didn’t interact with them much but they let us check in early, which was nice. The rooms themselves are pretty yucky, no bugs or anything but a cheap room a good place to stay in a pinch if you are concerned with budget.
Stayed 3 nights in Apr 2025

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location
Stayed 2 nights in Apr 2025

6/10 Okay

Kwang Meng Andy

Acceptable for the price

It is clean and good value enough for the cost. But things could be improved like cleaning the toilet and throwing unwanted toiletries away. Allocating low level for people with big luggages as it has no elevator. Overall it is good enough for solo trips and not if you are traveling with family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service and nice employees

Our room had a queen bed and we were three, so they gave us a foldable bed for one with no problem. We did the check in early with no issues. The manager is really nice. There are two bathrooms in each floor and were very clean. There was a very cute cat that came into our room frequently. They have free umbrellas for 24 hours. We lost one of our keys and the manager gave us another one with no fee. Very good location and good price. Everything was easygoing.
Nice view
Stayed 6 nights in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

john frederick

Stayed 3 nights in Mar 2025