DoubleTree by Hilton Metropolitan - New York City

Luxury inn with a 24-hour fitness center and spa services

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Spa
Pet friendly
Breakfast available
Gym
Parking available

Explore the area

569 Lexington Ave, New York, NY, 10022

Grand Central Terminal
‪8 min walk‬
Rockefeller Center
‪8 min walk‬
Times Square
‪13 min walk‬
New York, NY (JFK-John F. Kennedy Intl.)
‪23 min drive‬

Room options

About the neighborhood

New York

Located in Manhattan, DoubleTree by Hilton Metropolitan - New York City is a leisurely stroll from popular sights such as 5th Avenue and Radio City Music Hall. This 764-room, 5-star inn has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.

View more Inns in New York

What's nearby

5th Avenue - 6 min walk - 0.4 miles
Grand Central Terminal - 8 min walk - 0.5 miles
Rockefeller Center - 8 min walk - 0.5 miles
Times Square - 13 min walk - 0.7 miles
Broadway - 14 min walk - 0.8 miles

Getting around

51 St. Station - 1 min walk
Grand Central - 42 St. Station - 9 min walk
LaGuardia Airport (LGA) - 32 min drive

Restaurants

‪Schnipper's Quality Kitchen - ‬1 min walk
‪The Mill - ‬2 min walk
‪Lexington Market - Bars & Eateries - ‬1 min walk
‪Panda Express - ‬2 min walk
‪McDonald's - ‬2 min walk

About this property

DoubleTree by Hilton Metropolitan - New York City

Luxury inn with a 24-hour fitness center and spa services

DoubleTree by Hilton Metropolitan - New York City offers a 24-hour gym, conference space, and a business center. Parking is available for USD 55 per night (USD 65 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury inn include express check-in, express check-out, and laundry facilities.

Guests can expect WiFi, wired internet, and 37-inch TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, laptop-compatible safes, and phones are also available.

Recreational amenities at the inn include a 24-hour fitness center.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Filipino, French, Hebrew, Hindi, Serbian, Spanish

Similar properties

Suite, 1 Bedroom (Balcony) | 1 bedroom, in-room safe, desk, laptop workspace

Pet friendly
Free WiFi
Restaurant
Air conditioning

$194 nightly

Jul 6 - Jul 7

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)

Parking and transportation

Limo/town car service
Self parking on site (USD 55 per night)
Valet parking on site (USD 65 per day)

Food and drink

Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20 per person
A bar/lounge
A restaurant

Restaurants on site

Met Bar
Met Grill

Things to do

24-hour gym

Family friendly

Laundry facilities

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Business services

12 meeting rooms
12,000 square feet of conference space
Business center

Spa

Spa services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)

1 building
20 floors
Art Deco architecture
Ballroom
Banquet hall
Built in 1961
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

37-inch HDTV with cable channels
Pay movies

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 100 per pet, per stay, plus a deposit of USD 100 per stay
Pet weight must not exceed 60 lbs per pet
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Rollaway/extra beds are available for USD 25.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 20 per person
Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
Fee for in-room wired internet: USD 14.95 (rates may vary)
Self parking fee: USD 55 per night
Valet parking fee: USD 65 per day
Pet deposit: USD 100 per stay
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: USD 25.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Metropolitan New York City Hotel

DoubleTree Hilton Metropolitan Hotel New York City

DoubleTree Hilton Metropolitan New York City

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Hilton DoubleTree Metropolitan

Hilton Metropolitan New York City

DoubleTree Hilton Metropolitan Hotel

DoubleTree by Hilton Metropolitan New York City

DoubleTree by Hilton Metropolitan - New York City Hotel

DoubleTree by Hilton Metropolitan - New York City New York

DoubleTree by Hilton Metropolitan - New York City Hotel New York

Frequently asked questions

What can I see within easy reach of DoubleTree by Hilton Metropolitan - New York City?

This inn is situated in Manhattan within a short 6-minute walk of 5th Avenue and also 10 minutes on foot from Radio City Music Hall. You'll also find Grand Central Terminal and Rockefeller Center less than a mile away.

Will I be able to park at DoubleTree by Hilton Metropolitan - New York City?

Yes, valet parking is offered for USD 65 per day.

Does DoubleTree by Hilton Metropolitan - New York City feature a casino?

No, DoubleTree by Hilton Metropolitan - New York City doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Metropolitan - New York City?

No, there is no indoor pool at this inn.

What amenities will couples enjoy at DoubleTree by Hilton Metropolitan - New York City?

Couples staying at this inn will appreciate amenities like premium bedding and a turndown service as well as a bar.

Does DoubleTree by Hilton Metropolitan - New York City have a hot tub?

No, there isn't a spa tub at this inn.

Does DoubleTree by Hilton Metropolitan - New York City have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton Metropolitan - New York City serves buffet breakfast for a surcharge each morning at Met Bar.

Will DoubleTree by Hilton Metropolitan - New York City allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at DoubleTree by Hilton Metropolitan - New York City for a fee of USD 100 per pet, per stay. A deposit of USD 100 per stay is collected.

Does DoubleTree by Hilton Metropolitan - New York City have connecting rooms?

Yes, this inn has connecting guestrooms you can book for your group event or vacation.

How close is the airport from DoubleTree by Hilton Metropolitan - New York City?

The closest major airport to DoubleTree by Hilton Metropolitan - New York City is LaGuardia Airport (LGA), which is 9 mi away (32 minutes by car). Another top airport is Teterboro, NJ (TEB), which is located 12.7 mi away (19-minute drive).

Are there rooms with balconies that I can book at DoubleTree by Hilton Metropolitan - New York City?

Yes, some guestrooms at DoubleTree by Hilton Metropolitan - New York City offer a balcony.

DoubleTree by Hilton Metropolitan - New York City Reviews

7.2

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

3.8/10

Eco-friendliness

2/10 Terrible

Amber

Jan 13, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property closed and didn’t let anyone know

Stayed 3 nights in Jan 2022

2/10 Terrible

Joy Marie

Jan 4, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is closed when we arrived. We waited outside the hotel, freezing cold

Stayed 2 nights in Jan 2022

2/10 Terrible

Arthur

Jan 3, 2022

Stayed 2 nights in Jan 2022

2/10 Terrible

Brandon

Jan 2, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They cancelled our booking a week before our stay and haven't refunded us

Stayed 2 nights in Dec 2021

2/10 Terrible

Melissa

Traveled with family and small children

Dec 17, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn't like nothing because they closed 😞

Stayed 4 nights in Dec 2021

2/10 Terrible

MARIA ISABEL

Traveled with group

Dec 9, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was closed which caused all sorts of issues for us snd your employees never updated your system to reflect our relocation

Stayed 2 nights in Dec 2021

2/10 Terrible

Michael

Traveled with partner

Nov 29, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was closed and doors were locked upon arrival at the front door of the hotel. Calls to the hotel were not answered. Representatives at Travelocity appeared unaware that hotel was closed when contacted.

Stayed 3 nights in Nov 2021

2/10 Terrible

March

Business traveler

Nov 14, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Locked and Closed

Hotel was locked with lights off. Could not check in. Had to sleep outside hotel entrance.

Stayed 3 nights in Nov 2021

8/10 Good

Christina

Traveled with family

Nov 9, 2021

Liked: Cleanliness, staff & service, room comfort

Accessibility

The hotel was nice and comfortable, however, the building was older and although the room was accessible, it was extremely challenging to get down the hall ways and into and out ofbthe elevator with the hallways being narrow. Just barely wide enough for a wheelchair or scooter.

Stayed 1 night in Nov 2021

2/10 Terrible

Jennifer

Nov 7, 2021

Stayed 1 night in Nov 2021

10/10 Excellent

Rashad

Nov 2, 2021

Stayed 4 nights in Oct 2021

8/10 Good

Regan

Traveled with group

Nov 1, 2021

Liked: Staff & service, room comfort

Stayed 2 nights in Oct 2021

4/10 Poor

Sandra Elizabeth

Traveled with partner

Oct 31, 2021

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

We actually stayed at The Stewart. Double tree was not available. Room was old, wall paper pealing off, stained carpet, stained bathroom tiles, bedding was stained and no one had vacuumed under the beds in months. Tv didn’t work. Would not stay there again or recommend.

Stayed 4 nights in Oct 2021

2/10 Terrible

Cesar

Oct 30, 2021

Stayed 3 nights in Oct 2021

2/10 Terrible

Tammy Lee, Tustin

Oct 27, 2021

Stayed 4 nights in Oct 2021

2/10 Terrible

John, Temecula

Business traveler, Traveled with family

Oct 27, 2021

Disliked: Staff & service

We were boarding a plane only learn the hotel was completely shut down. No advance notice and no rebooking until we reach out to Expedia who did a great job

Stayed 2 nights in Oct 2021

2/10 Terrible

gianna

Oct 26, 2021

Stayed 1 night in Oct 2021

2/10 Terrible

Lindsey

Oct 25, 2021

Stayed 2 nights in Oct 2021

10/10 Excellent

Federico

Traveled with family

Oct 25, 2021

Liked: Staff & service

Excellent Vacation

We’ve been transferred an another hotel, Stewart Hotel, the staff was awesome, very friendly and helpful. The location is amazing but the rooms they need to watch more the cleaning. We are very happy for our staying.

Stayed 3 nights in Oct 2021

2/10 Terrible

Bryan

Oct 25, 2021

Stayed 1 night in Oct 2021

2/10 Terrible

Kishana W

Oct 25, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Unfortunately this hotel was temporarily suspended and failed to notify me. I Arrived at the hotel to find out it was closed. No email, text or call was given prior to my arrival.

Stayed 1 night in Oct 2021

2/10 Terrible

Archana

Traveled with family

Oct 24, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad treatment by double Tree and Hotels.com

The whole experience could not have been any worse. The hotel and hotels.com sold us rooms when the hotel has been closed for 18 months. Both together were fraudulent in their dealing and cheating us. we stood in front of the hotel with our bags and no place to go. They did not make any effort to help us find another hotel. In return for all our problems all they want to give us another voucher for hotels.com. Why would I ever want to use such a company again. I have no faith in such a bad operation of double tree hotel and hotels.com who together let it happen and sold us a rooms to us and our friends. In my opinion I have never be treated worse and I am going to report this to Attorney general and better business bureau so this does not happen to anyone else.