Malmaison London

4.0 star property

Choose dates to view prices

Photo gallery for Malmaison London

Front of property - evening/night
Lobby sitting area
Meeting facility
Reception
Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Place, Financial District
    ‪3 min walk‬
  • Place, Barbican Centre
    ‪6 min walk‬
  • Place, St. Paul's Cathedral
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬

Room options

Standard Double Room

9.4 out of 10
Exceptional
(37 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Cosy Room

9.6 out of 10
Exceptional
(5 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

Club Room

8.8 out of 10
Excellent
(16 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Club Deluxe Room

9.8 out of 10
Exceptional
(11 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre within a short walk of St. Paul's Cathedral, Malmaison London is within a mile (2 km) of other popular sights such as Liverpool Street. This 4-star hotel has 97 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Financial District - 3 min walk - 0.2 miles
  • St Bartholomew's Hospital - 4 min walk - 0.3 miles
  • Barbican Centre - 6 min walk - 0.4 miles
  • St. Paul's Cathedral - 9 min walk - 0.5 miles
  • Liverpool Street - 14 min walk - 0.7 miles

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪Dose Espresso - ‬2 min walk
  • ‪Butchers Hook & Cleaver - ‬4 min walk
  • ‪Subway - ‬2 min walk
  • ‪St. John Bar and Restaurant - ‬3 min walk
  • ‪Apulia - ‬3 min walk

About this property

Malmaison London

Guests of Malmaison London enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include conference space, laundry facilities, and wedding services.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per day
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Frequently asked questions

Are free cancellation options available at Malmaison London?

Malmaison London offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Malmaison London?

As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at Malmaison London on Apr 19, 2026 start from $214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Malmaison London?

This hotel is situated in London City Centre within a short 12-minute walk of St. Paul's Cathedral and also 17 minutes on foot from Liverpool Street. You'll also find The British Museum and Tower of London within a short drive.

Is parking available on site at Malmaison London?

No, there isn't parking at this hotel.

Does Malmaison London have a casino?

No, Malmaison London doesn't have a casino.

Will I find an indoor pool at Malmaison London?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Malmaison London?

Amenities that appeal to couples at this boutique hotel include 24-hour room service as well as a restaurant and a bar/lounge.

Are there hot tubs at Malmaison London?

No, there isn't a spa tub at this hotel.

Does Malmaison London have a restaurant that serves breakfast?

Yes, Malmaison London serves a full breakfast for a surcharge each morning at Chez Mal Brasserie.

Will Malmaison London allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison London for a fee of GBP 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Malmaison London?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Malmaison London?

The closest major airport to Malmaison London is London City Airport (LCY), which is 7.9 mi away (36 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.8 mi away (65-minute drive).

Are there rooms with balconies that I can book at Malmaison London?

No, there aren't any guestrooms with balconies at Malmaison London.

Does Malmaison London offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Malmaison London.

Malmaison London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1002 reviews
Rating 8 - Good. 279 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alfonzo

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph Francis

Stayed 4 nights in Dec 2025

2/10 Terrible

Abigail

Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
The hotel looks super nice from the outside. Very clean and elegant. The receptionist Victor is a super nice guy. He’s very funny and he helped us with everything we needed. Our room was ready early and we could go in straight away. The room was really big, the bathroom as well. Everything was clean and we had a nice view. The atmosphere in the hotel is really relaxing in total and it was nicely decorated for Christmas time. I would definitely come back to this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome from the man on reception - who was just back from being poorly. Lovely energy and very kind and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 3 nights in Dec 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food staff very helpful
Stayed 1 night in Dec 2025

8/10 Good

Jef

Liked: Cleanliness, staff & service
All was very good but we had to wait a long time to check in
Stayed 1 night in Dec 2025

8/10 Good

Richard

Business traveler
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Stayed 2 nights in Dec 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
great room, lovely staff. 4 star as there is a surprising amount of noise from the nearby Smithfield Market. I heard trucks reversing and unloading from my room, which operate from middle of the night onwards....
Stayed 4 nights in Dec 2025

10/10 Excellent

Derek

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Great room, amazing location. Definitely recommended
Stayed 1 night in Dec 2025

8/10 Good

Gareth, Burnham on Crouch

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Hotel Malmaison. The area is a delight and the Hotel was comfortable and welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Nabeel

Stayed 2 nights in Dec 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
Lovely hotel and excellent location, staff very professional.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Eveything was great
Stayed 1 night in Dec 2025

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely big room Plenty of coffee tea and bottled water Massive comfy bed and pillows.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elise

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Lovely room and fab location!
Stayed 1 night in Dec 2025