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ibis London Excel Docklands

3.0 star property

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Photo gallery for ibis London Excel Docklands

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Dinner served, international cuisine
Lobby
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • Place, ExCeL Exhibition Centre
    ‪3 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪4 min walk‬
  • Place, O2 Arena
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪94 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed (SweetRoom)

8.6 out of 10
Excellent
(87 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Premium Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(27 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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  • Breakfast included
  • Free WiFi
  • Air conditioning
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8.0 out of 10, Very Good, 1,001 reviews
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The price is $101
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About the neighborhood

London

Located in Docklands, ibis London Excel Docklands is 2 mi (3.1 km) from O2 Arena and within a 10-minute drive of other popular attractions like Tower of London. This 278-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.2 miles
  • IFS Cloud Royal Docks Station - 4 min walk - 0.3 miles
  • Royal Victoria Bridge - 5 min walk - 0.3 miles
  • ISKCON Bhaktivedanta Manor - 12 min walk - 0.7 miles
  • O2 Arena - 5 min drive - 1.2 miles

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co. - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬5 min walk

About this property

ibis London Excel Docklands

Ibis London Excel Docklands features free WiFi in public areas, a business center, and a computer station. Self parking is offered for GBP 30 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect free WiFi and 22-inch flat-screen TVs with satellite channels. Other standard amenities include coffee makers, hair dryers, and safes. Housekeeping is available on request.

Similar properties

Exterior
Moxy London Excel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
$73 nightly
The price is $88
Apr 12 - Apr 13
Total with taxes and fees
Moxy London Excel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 14.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet, per day
  • Dogs and cats only
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 30 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

Is free cancellation available at ibis London Excel Docklands?

Ibis London Excel Docklands offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at ibis London Excel Docklands?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on Apr 27, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to ibis London Excel Docklands?

This hotel is situated in Docklands, just steps from ExCeL Exhibition Centre. You'll also find O2 Arena and Tower of London within a short drive.

Is there parking available at ibis London Excel Docklands?

Yes, parking is offered for GBP 30 per day. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does ibis London Excel Docklands have a casino at the property?

No, ibis London Excel Docklands doesn't have a casino.

Is there an indoor pool at ibis London Excel Docklands?

No, there is no indoor pool at this hotel.

What do couples enjoy most about ibis London Excel Docklands?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include a city view.

Are there hot tubs at ibis London Excel Docklands?

No, this hotel doesn't have a spa tub.

Does ibis London Excel Docklands feature a restaurant that includes a breakfast menu?

Yes, ibis London Excel Docklands serves buffet breakfast for a surcharge each morning at FOGGS.

Does ibis London Excel Docklands allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at ibis London Excel Docklands for a fee of GBP 20 per pet, per day.

Are there connecting rooms at ibis London Excel Docklands?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to ibis London Excel Docklands?

The closest major airport to ibis London Excel Docklands is London City Airport (LCY), which is 2.4 mi away (11 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 20.5 mi away.

Are there rooms with balconies at ibis London Excel Docklands?

No, there aren't any guestrooms with balconies at ibis London Excel Docklands.

ibis London Excel Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1006 reviews
Rating 8 - Good. 323 out of 1006 reviews
Rating 6 - Okay. 134 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Vikki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for the excel arena !!
Stayed 2 nights in Dec 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were friendly and the room was clean
Stayed 1 night in Dec 2025

4/10 Poor

Bree

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The mattresses on the single beds were really worn and need replacing. On one bed it was worn in the middle so you rolled in and on the other bed there was a also a big dip in the middle where people must have been sitting on the edge of the bed. We complained but it never got changed just another “topper” added. Resulted in 2 terrible nights sleep. Location is good and minutes from the Excel arena but would not recommend.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susannah

Stayed 1 night in Dec 2025

10/10 Excellent

Kristian

Stayed 1 night in Dec 2025

2/10 Terrible

Romeo

Stayed 2 nights in Dec 2025

8/10 Good

Nicole

Stayed 1 night in Nov 2025

8/10 Good

Kirsten

Stayed 3 nights in Dec 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities
Every thign perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, breakfast service was good, workers cleaning up straight after people. Very efficent
Stayed 2 nights in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Dec 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities
Comfortable stay. Staff very helpful and breakfast was nice
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Front Office Staff going the extra mile to sort out booking issues, especially the Supervisor
Stayed 1 night in Dec 2025

10/10 Excellent

merran

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful, the rooms were great, close to the light rail, lots of eating places near by.
Stayed 3 nights in Nov 2025

8/10 Good

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Jaspreet

Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Stayed 1 night in Dec 2025

10/10 Excellent

Adelina

Stayed 1 night in Dec 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities
The room was the standard I expect of this hotel chain, the location was very conveneient. The staff were very helpful going out of their way to assist me with a couple of problems I had with things I had forgotten or lost which was more than I would have expected so very helpful
Stayed 2 nights in Nov 2025

8/10 Good

Stuart

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Ali

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

SOSHILA

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff are extremy curtios and helpful. Rooms are ok. Only wish Breakfast was added in the bill
Stayed 1 night in Nov 2025

10/10 Excellent

Chelsie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Tung Mei

Stayed 2 nights in Nov 2025

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