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Park Plaza London Waterloo

4.0 out of 5.0

Recent guest reviews

Check in was a little slow but once we got to the desk Sarah was extremely nice. I emailed ahead that we were celebrating my husbands 60th birthday and they gave us an upgraded room and had a bottle of wine and some sweets on his birthday waiting in the room. Hotel is in a great location. The only issue we had was not getting 2 towels one day but it was sent up immediately. The beds were not comfortable at all. We ate at the restaurant and my steak was not cooked correctly and the manager took it off the bill. Overall it was a great hotel and stay.

Great hotel for families. Very nice staff, great location.

Kid friendly, close to the underground, new hotel, has smart tv, has a door man, has concierge, has charging outlets for new tech, has a restaurant in the hotel, would return again.

Posh hotel with excellent fitness facilities including spa and indoor pool, a 2 minute walk from the Lambeth North Tube. Coming from the Kings Cross train station from Scotland, the cab driver took us to the wrong Waterloo hotel. There is another Park Plaza just off the Waterloo tube station. GPS also leads you to the other Park Plaza. This hotel is fairly new, just opened 4 months ago and is under the radar of most cab drivers. The environs are not as great as the other Park Plaza nearby. Our window view was of trash and dilapidated building across the hotel. Other than that, the staff was friendly, efficient check-in and check out.

I'll be visiting a chiropractor after a 3 night stay in this hotel. Beds are terrible! I even told the staff and they just ignored my complaint.

Great modern, clean hotel with very fun rooms. Ambient lights set the mood. The Jacuzzi wasn't really big enough for two but still a nice to have. The staff was super hospitable and helpful & spoke English well.

6 Hercules Road London England

Hotel highlights

  • Walking distance to London Eye and London Dungeon
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in London City Centre, Park Plaza London Waterloo is a leisurely stroll from popular sights such as London Eye and London Dungeon. This 4-star hotel has 494 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. Centrally located in London, the hotel is also a short walk from Imperial War Museum and Sea Life London Aquarium.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a English breakfast is served for a fee each morning from 6 AM to 10:30 AM.


All 494 air-conditioned rooms provide minibars, coffee makers, and laptop-compatible safes. 48-inch LED TVs come with pay movies, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer rainfall showers and designer toiletries. Phones, ironing boards, and desks are other standard amenities.

Property features

Built in 2016, the brand new Park Plaza London Waterloo offers an indoor pool, a fitness center, and free WiFi in public areas. Self parking is available for GBP 45.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 6 meeting rooms, a business center, and express check-out.

Room options

Superior Double Room

Full 1 | Sleeps 2

Superior King Room

King 1 | Sleeps 2

King Room (Studio)

King 1 | Sleeps 4

Twin Room (Studio)

Twin 2 | Sleeps 4