Great experience with a family of four. This includes two children. The pool was great!
From the time we checked something always went wrong. The shower overflowed, the circuit went out we were without power. Our kettle went out multiple time. Housekeeping would only make the beds, our trash would still be there. My daughter stuffed animal was not in the room, after reporting it we got it a day later. I told management all of this and they did nothing but take my statement.
Everything thing was great and staff was very friendly.
Staff was amazing. Anything that came up they took care of it
Great location. The spa area could use a hot tub and an attendant to ensure reservations and adult swim hours are being abided by. Room service gif was okay. I paid 20 pound extra for a late checkout but kept receiving calls from the staff and even someone came into my room while I was napping before my scheduled leaving time.
We had a great stay in Park Plaza Waterloo, the location is perfect, the Lambeth North subway station is just cross the street, super convenient to go anywhere. Also it's walking distance to a lot of major sightseeing spot, such as London Eye, only 5 min walk. Also, where the hotel is located is a quiet area, perfect to come back to after a long day of sightseeing. Hotel staff are very friendly and helpful, I need to print out test result before flight, they did it in 2 min for me. Highly recommend this hotel.
The property was conveniently located to a number of local restaurants. The lighting in the rooms was modern and had attractive designs. The hotel was clean and well maintained. The "head" staff at desk was helpful with questions. We had a hiccup at check-in that our pre-paid room had not been noted as pre-paid. Upon follow-up, the issue was resolved the next day. The digital keys were an interesting and innovative idea, but ours did not work great.
This hotel is at a phenomenal location - mere minutes walk from the big attractions such as the Big Ben, Houses of the Parliament and the London Eye. The North Lambeth underground is across the street, which can take you to the central London. We reached a majority of central London attractions within minutes from that underground. Overall, the hotel itself is also fantastic. They do NOT however have great dining options. The breakfast gets really old by the third day (there is literally zero variation), and their restaurant menu is extremely limited. However, we were in London primarily for sightseeing and getting a great feel for its rich cultural heritage, and being at this hotel helped us do that. Food was secondary to us, although some people may prefer better options there.
Access to tube and several london attractions.
perfect location, hotel is clean. the view on the city is great
Located in London City Centre, Park Plaza London Waterloo is within a 10-minute walk of popular sights such as The Vaults and Florence Nightingale Museum. This 494-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a English breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
48-inch LED TVs come with pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers and designer toiletries. Minibars, laptop-compatible safes, and phones are also available.
Built in 2016, the brand new Park Plaza London Waterloo offers an indoor pool, a gym, and a sauna. Self parking is offered for GBP 50.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
Great experience with a family of four. This includes two children. The pool was great!
From the time we checked something always went wrong. The shower overflowed, the circuit went out we were without power. Our kettle went out multiple time. Housekeeping would only make the beds, our trash would still be there. My daughter stuffed animal was not in the room, after reporting it we got it a day later. I told management all of this and they did nothing but take my statement.
Everything thing was great and staff was very friendly.
Staff was amazing. Anything that came up they took care of it
Great location. The spa area could use a hot tub and an attendant to ensure reservations and adult swim hours are being abided by. Room service gif was okay. I paid 20 pound extra for a late checkout but kept receiving calls from the staff and even someone came into my room while I was napping before my scheduled leaving time.
We had a great stay in Park Plaza Waterloo, the location is perfect, the Lambeth North subway station is just cross the street, super convenient to go anywhere. Also it's walking distance to a lot of major sightseeing spot, such as London Eye, only 5 min walk. Also, where the hotel is located is a quiet area, perfect to come back to after a long day of sightseeing. Hotel staff are very friendly and helpful, I need to print out test result before flight, they did it in 2 min for me. Highly recommend this hotel.
