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City Courtyard Apartments & Penthouse

Property class: 5 and above

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Photo gallery for City Courtyard Apartments & Penthouse

Terrace/patio
Staircase
Living area
Living area
Room

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Outdoor Space
  • Parking available

Explore the area

View in a map
253 Commercial Road, Cheltenham House, London, England, E1 2BT
  • Place, Brick Lane
    ‪14 min walk‬
  • Place, River Thames
    ‪14 min walk‬
  • Place, Tower of London
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪87 min drive‬

Room options

View all photos for Premier Apartment, 2 Bedrooms, Accessible, City View

Room

Premier Apartment, 2 Bedrooms, Accessible, City View

  • City view
  • 800 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Luxury Penthouse, 2 Bedrooms, Terrace, City View

Balcony

Luxury Penthouse, 2 Bedrooms, Terrace, City View

  • City view
  • 1500 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Apartment, 3 Bedrooms, Accessible, Patio

Balcony

Premier Apartment, 3 Bedrooms, Accessible, Patio

  • Garden view
  • 1000 sq ft
  • Sleeps 9
  • 3 King Beds

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About the neighborhood

London

Located in Tower Hamlets within a short walk of Brick Lane, City Courtyard Apartments & Penthouse is within a mile (2 km) of other popular sights such as Tower of London. The 6 rooms at this 5-star apartment building include kitchens, sofa beds, and refrigerators.
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What's nearby

  • Financial District - 13 min walk - 0.7 miles
  • Brick Lane - 14 min walk - 0.8 miles
  • River Thames - 14 min walk - 0.8 miles
  • Tower of London - 19 min walk - 1.0 mile
  • Liverpool Street - 5 min drive - 1.7 miles

Getting around

  • Shadwell Station - 6 min walk
  • Shadwell DLR Station - 6 min walk
  • Heathrow Airport (LHR) - 70 min drive

Restaurants

  • ‪The George Tavern - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Wimpy - ‬2 min walk
  • ‪Querky Cafe - ‬5 min walk
  • ‪Dilpasand Restaurant - ‬5 min walk

About this property

City Courtyard Apartments & Penthouse

Guests of City Courtyard Apartments & Penthouse enjoy free WiFi in public areas, a terrace, and laundry facilities. Self parking is available for GBP 10.00 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury apartment building include barbecue grills, a garden, and a picnic area.
Each apartment features a kitchen and space to spread out with a separate bedroom. A flat-screen TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a washer/dryer, a sofa bed, and a coffee maker. Housekeeping is available once per stay.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • 1 bedroom
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 floors
  • 6 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 10.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Property is also known as

City Courtyard Apartments Penthouse Apartment London
City Courtyard Apartments Penthouse London
City Courtyard Apartments Penthouse
City Courtyard Apartments & Penthouse London
City Courtyard Apartments & Penthouse Apartment
City Courtyard Apartments & Penthouse Apartment London

Frequently asked questions

Is free cancellation available at City Courtyard Apartments & Penthouse?

City Courtyard Apartments & Penthouse offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do close to City Courtyard Apartments & Penthouse?

This apartment is situated in Tower Hamlets within a short 13-minute walk of Brick Lane. You'll also find Tower of London and Tower Bridge within a short drive.

Is there parking available at City Courtyard Apartments & Penthouse?

Yes, parking is offered for GBP 10 per day.

Are there luxury amenities available at City Courtyard Apartments & Penthouse?

Yes, this luxury apartment features concierge services and a garden, as well as apartments with premium bedding.

Does City Courtyard Apartments & Penthouse have a casino?

No, City Courtyard Apartments & Penthouse doesn't have a casino.

Will I find an indoor pool at City Courtyard Apartments & Penthouse?

No, there is no indoor pool at this apartment.

What amenities will couples enjoy at City Courtyard Apartments & Penthouse?

Couples staying at this apartment will appreciate amenities like premium bedding and a kitchen as well as concierge services.

Does City Courtyard Apartments & Penthouse have a hot tub?

No, there isn't a spa tub at this apartment.

Does City Courtyard Apartments & Penthouse have a restaurant that serves breakfast?

No, City Courtyard Apartments & Penthouse doesn't have a restaurant that serves breakfast.

Will City Courtyard Apartments & Penthouse allow pets to stay free of charge?

No, pets aren't allowed at City Courtyard Apartments & Penthouse though service animals are welcome.

Does City Courtyard Apartments & Penthouse have connecting rooms available?

No, this apartment doesn't feature connecting guestrooms.

How close is the airport from City Courtyard Apartments & Penthouse?

The closest major airport to City Courtyard Apartments & Penthouse is London City Airport (LCY), which is 5.3 mi away (12 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.5 mi away (70-minute drive).

Are there rooms with balconies at City Courtyard Apartments & Penthouse?

Yes, some apartments at this apartment offer either a balcony/patio and a terrace where guests can enjoy garden and city views.

City Courtyard Apartments & Penthouse Reviews

Reviews

5.6
Rating 10 - Excellent. 65 out of 300 reviews
Rating 8 - Good. 43 out of 300 reviews
Rating 6 - Okay. 45 out of 300 reviews
Rating 4 - Poor. 33 out of 300 reviews
Rating 2 - Terrible. 114 out of 300 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
A terrible experience. Advertised as a “ 5 star apartment “ .... filthy with broken beds , broken cupboards , no kitchen equipment , boiler broken so no hot water or heating , and a health hazard with a hole in the ceiling light with water dripping through on to your head in the toilet. Had to leave after 1 terrible night.
Stayed 2 nights in Oct 2020
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort, communication
Extensive damage to beds, wardrobes, D
Stayed 1 night in Sep 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

dont book this place

Disgusting. No communication.
Stayed 1 night in Sep 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort

Worst Place Ever

This place was absolutely horrible everything was broken the beds the chairs there was no cups or plates there was nothing in this apartment seems as if it’s never been cleaned the manager will take your deposit and not give it back to you whatsoever DONT BOOK
Stayed 1 night in Sep 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort
Worst hotel ever just look at the reviews they do nothing about it
Stayed 7 nights in Apr 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Everything was damaged in this property & the we had no toilets to use
Stayed 1 night in Jul 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Absolutely disgusting property DO NOT RENT!! This and all their other apartments should not be listed on Expedia and have definitely not been through any form of process regarding the Covid - 19 cleaning guidelines as the place is not fit to rent with; No hot water Dirty walls Dirty bed sheets with holes in Holes in the ceiling No door handles Broken tables Balcony doors that don’t lock As well as all this there was no toiletries what so ever and no handle on the bathroom door so it could not be closed without you being locked in which is a fire hazard They also ask for a large cash deposit so that they can accuse you of damage and pay back however much they see fit Pls AVOID this apartment needs to be condemned!!
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Ok

Ok
Stayed 2 nights in Jun 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort

dirty and not worth it

Check in was at 3pm guy said to come 5pm so i said okay then around 5pm he called to said the property he was about to give me its not available and i will have to wait till 9pm now so i wait az i had no choice, when i went to the apartment the apartment was drity also door handles are still broken also toilet still broken from my previous booking whice was 2months ago
Stayed 1 night in May 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort

0

Very dirty shower not working service zero
Stayed 1 night in Apr 2020
Verified review

2/10 Terrible

Disliked: Amenities
The owner is very rude. We paid for a penthouse suite and got put in an ordinary room with no open windows so it was very hot. Once we entered the room there were dirty clothes in the washing machine, holes in the walls and the bathroom had no lock. The bed was broken and we had a bad night sleep, the Netflix and the wifi were both down and when we asked to move rooms we was refused and the owner put the phone down when we described our issues.
Stayed 1 night in Apr 2020
Verified review

4/10 Poor

Disliked: Cleanliness
Quite dirty and bathroom had hair everywhere the rooms floor was full of stains as well as the sofa
Stayed 1 night in Apr 2020
Verified review

6/10 Okay

Disliked: Cleanliness
There was many holes in the walls and the glass table was cracked which was very dangerous. There was also food left on a plait under a bed from a past visitor. The cleanliness was very very bad.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Do not stay at this apartment the place was Incredibly dirty ,the door handles for most of the doors were broken, we did not even have toilet paper in the bathroom no tea or coffees and very rude staff.Worst place I have ever stayed at.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost!!

Total catfish. Photos don’t show the fact that this is in a terrible area where it scary to walk down the street, drug paraphernalia laying in halls of apartment, and there was BLOOD on the sheets and headboards (which are cloth) of both beds. The carpet in the bedrooms is nasty and stained, and the rooms are barren compared to photos—there are no nightstands, and the washing machine was full of someone’s clothing left in it. The provided toiletries is body wash and hand soap left and used by former tenant—like bottles you buy at the dollar store. We left after finding blood on sheets after a few hours, and I had to argue with the manager who tried to blame me for state of e room because I checked in an hour early and they “didn’t have time to clean it”. Also, the towels were used and dirty. Photo below shows the “entrance”
Stayed 3 nights in Mar 2020
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not even stay. Felt like we entered a war zone. Holes in the walls, marks all over the walls and the smell of drugs and cigarettes was overwhelming. Then we were told the heat isn't currently working and they had the gas stove top on to heat the room. Horrible. The owner was nice enough to refund the entire amount because he saw that we were not able to stay.
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to stay at this apartment and we bought 2 extra people not to sleep over just as guest for a bit. Then the owner came in told they either have to leave or we give them 50 pound extra. He said with this extra 50 we could also smoke
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very fun the owner was good and nice and we had fun
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid - needs to be removed from Hotels.com

his property should be struck off hotels.com, it does not conform to any standards and will me me think twice about booking through the website on future. The property is horrendous in every way, hole in walls, extremely direct eg blood stains, bed stain, sofa covered in everything. This dishwasher was fully of dirty dishes, the bathroom door handle had been ripped off, the balcony door was silicones shut and you could see the hinges were broken.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Nothing about this place was “good”. Although the owner did attend to the required changes that were requested, we were still unhappy with the way the penthouse was presented to us. Severe damp in the bathroom, ceiling was falling apart, holes in the wall as if they’ve been punched in, en-suite light switch was live and actually electrocuted my friend, dirty bed sheets (changed when requested), fob to the building didn’t allow us to get in and we weren’t notified until very late that we had to use the back entrance (which was difficult to find), multiple problems occurred since we arrived, point of contact wasn’t the best and no 24/7 staff available for any problems that may occur. 10/10 wouldn’t recommend this place to anyone at all. Don’t know how the place is still operating to be honest with you all. Went to spend my girlfriends 21st Birthday in London with multiple friends and the only thing that let us down was the dream this “penthouse” had sold us online.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

For the price, it is ok. Too bad owner neglects it

Overall location is great, close to DLR and metro. Stayed here with a colleague came late at night around 2am, check-in was smooth and while I was scared of what I'll find it was positively ok for the price and location. It was a business trip so only stayed there to sleep...the rest we were out. The place has great potential, some TLC and this can be a stunning find. Cleaning can be better but overall comfortable and nothing disgusting. Heating was good, hot water was available. I stayed in apt 4.
Stayed 4 nights in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
I am shocked Exepdia even promote this property. The property is disgusting, loo roll stuffed in the windows to block out noise, carpets covered in stains, dirty cutlery in the drawer, bedding was covered in stains, yuck! Broken wardrobe, barely standing. Hole in the bathroom ceiling, bathroom door handle is broken too. Curtain and rail broken, bed frame covered in dust...Don't go by the pictures!
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked the views I liked that there was good communication. The towels were clean I didn’t like the condition of the property. There were stained carpets, broken furniture and holes in walls. It’s a shame because it was clearly a lovely place once. The heating was not on. It was a very cold day and I had to keep my coat on.
Stayed 1 night in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Complete waste of time

My experience with these people was horrible. At first I went to view the apartment and everything was good. The man told me the price and I agreed. However, when I got to the place they decided to double the price and when I told them that that was not what we discussed and I wasn’t ready to pay that money, they told me that I won’t be allowed to enter the house without the full amount. I can’t believe they did this. This completely unacceptable and time wasting especially cause I was celebrating my birthday.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Was lovely and comfortable beds
Stayed 1 night in Jan 2020