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DoubleTree by Hilton London West End

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton London West End

Lobby
Bar (on property)
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Exterior
Lunch, dinner and brunch served

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
92 Southampton Row, London, England, WC1B 4BH
  • Place, Great Ormond Street Hospital for Children
    ‪3 min walk‬
  • Place, Russell Square
    ‪5 min walk‬
  • Place, The British Museum
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Single Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Twin Room

8.6 out of 10
Excellent
(9 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Accessible Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

King Accessible Room

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Twin Room, Accessible

8.0 out of 10
Very good
(6 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

Family Room, 1 Queen Bed (Superior) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Family Room, 1 Queen Bed (Superior)

8.4 out of 10
Very good
(15 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

Deluxe Room, 1 King Bed (Superior) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Superior)

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

Deluxe Room, 1 Queen Bed (Superior) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed (Superior)

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Duplex, 1 King Bed

Duplex, 1 King Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Duplex, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, DoubleTree by Hilton London West End is within a 5-minute walk of popular attractions such as Russell Square and The British Museum. This 4-star hotel has 261 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Great Ormond Street Hospital for Children - 3 min walk - 0.2 miles
  • Theatreland - 3 min walk - 0.2 miles
  • Russell Square - 5 min walk - 0.3 miles
  • The British Museum - 6 min walk - 0.4 miles
  • University College London - 6 min walk - 0.4 miles

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 10 min walk
  • Heathrow Airport (LHR) - 61 min drive

Restaurants

  • ‪Nyx Breakfast - ‬2 min walk
  • ‪'The Level' Restaurant - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Antalya Restaurant - ‬2 min walk
  • ‪Hello Love - ‬1 min walk

About this property

DoubleTree by Hilton London West End

Guests of DoubleTree by Hilton London West End enjoy features like a gym, free WiFi in public areas, and express check-out. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities and a TV in a common area.
Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Mar 1 - Mar 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Writing Room

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1911
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 18 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton London West End?

DoubleTree by Hilton London West End provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What is there to do close to DoubleTree by Hilton London West End?

This hotel is situated in London City Centre within a 10-minute walk of Russell Square and The British Museum. You'll also find Leicester Square and Royal Opera House less than a mile away.

Is parking available on site at DoubleTree by Hilton London West End?

No, this hotel doesn't offer parking.

Does DoubleTree by Hilton London West End have a casino on the premises?

No, DoubleTree by Hilton London West End doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton London West End?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton London West End a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a bar and a restaurant.

Are there hot tubs at DoubleTree by Hilton London West End?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton London West End have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton London West End serves buffet breakfast for a surcharge at The Writing Room.

Will DoubleTree by Hilton London West End allow pets to stay for free?

No, pets aren't allowed at DoubleTree by Hilton London West End though service animals are welcome.

Does DoubleTree by Hilton London West End have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from DoubleTree by Hilton London West End?

The closest major airport to DoubleTree by Hilton London West End is London City Airport (LCY), which is 9.9 mi away (47 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 20.3 mi away (61-minute drive).

Are there rooms with balconies at DoubleTree by Hilton London West End?

No, at DoubleTree by Hilton London West End, there aren't any guestrooms that list a balcony.

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

SAMIR

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Nov 2025

10/10 Excellent

Vishnu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Check-in was slow and one staff member told us to sit down while he checks on the room. He never got back to us and started addressing other guests. After sitting for nearly 20 mins the manager walked by and noticed we still waiting and then got us room keys immediately. Room a little small for 2+
Stayed 4 nights in Nov 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean rooms. Took quite a while to understand how to operate the shower. Excellent staff. Quite a bit of noise coming in from the street. Easy to access the tube from hotel (which is the only way to get around London).
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very helpful and friendly. The room was comfortable and provided plenty of extras which made our stay very enjoyable.
Stayed 1 night in Nov 2025

4/10 Poor

Claire

Traveled with partner
Disliked: Property conditions & facilities
The room was very very small
Stayed 2 nights in Nov 2025

10/10 Excellent

Vanderley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and modern accommodations!
Stayed 1 night in Oct 2025

2/10 Terrible

john

Booked me
Stayed 1 night in Oct 2025

8/10 Good

Glyn

Liked: Cleanliness, property conditions & facilities
Slight delay staff very accommodating except bar staff - unenthusiastic! Room ok for price - no added extras like holiday inn Location good/convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely, the gentleman who checked us in was polite, friendly and very helpful. Our room was everything we expected and more, lots of space, very clean and was very comfortable. If we are in the area again we will be sure to stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Claude

Traveled with family
Liked: Cleanliness, staff & service
Nice location. Rooms very small. Lacked space for storage and for sitting down. Not super comfortable.
Stayed 3 nights in Sep 2025

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the West End. Small but well equipped room. Excellent breakfast. The shower was a little erratic and the floor ended up soaking as the jets were spraying everywhere.
Stayed 1 night in Sep 2025

10/10 Excellent

Mackenzie, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Checking in was easy and the staff was courteous. I appreciated the ability to check in even earlier than anticipated. The room was clean and met my needs.
Stayed 3 nights in Sep 2025

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kathie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed Our Stay

Second time staying here. Nice area. Great for souvenir shopping. Very close to the theater district and lots of wonderful food choices nearby. The hotel has a very nice breakfast buffet.
Stayed 3 nights in Aug 2025

6/10 Okay

Sonia

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with easy check in and our room was ready early on arrival. The cleanliness of room and little details like cookies at check in and a bowl of fruit in our room. Great breakfast. The hotel is in a great location too.
Stayed 1 night in Aug 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
had a great time
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Great Hotel, Exceptional service, breakfast and comfort. Very Impressed.
Stayed 1 night in May 2025

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