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Linden House Hotel

3.0 out of 5.0

Recent guest reviews

stayed in room 17- 2 double beds ok not a lot of room but clean. Dining room very cramped all food and drink laid out together. Bathroom ok no shelving,r also no receptacle in showers. Water scalding be very careful especially with chidren. I did point out the shower issues to reception, also they didn,t reply to my letter, claimed they didn,t get it. For 2 nights ok but no longer, could be a very nice hotel with a bit of guidance for the current owners. Staff very pleasant WI FI sometimes ok but not often during my stay hanging clothes space one single wardrobe

We booked a family room at this hotel luckily just for one night as a stopover on our way to Euro Disney . There were 3adults and 2 children so we booked a family room so we could all be together. The cost of the room was £150 for the night. The room was a dreadful basement shoebox , cannot describe it any other way. Two double beds and a single bed squashed in together in a room that in my opinion was only suitable for 1 double bed. The room was very claustrophobic with 5 people packed in. Dreadful !!!!! I am fully aware that London commands a higher cost for accommodation but this was beyond rediculous. The room itself was reasonably clean but then again wasn't enough room to see any dirt. The gentleman on the desk was pleasant enough but he was just an employee. If you are looking to stay in London as we did give this place a wide berth. I can only assume the photos shown on their website were taken by a clever photographer as they didn't portray the FAMILY room we were given

I would class this as a budget hotel, polite staff, clean and tidy but the room i had in the basement was very small and cramped, as for breakfast it was okay but the breakfast room itself was very small and cramped and not big enough for the amount of guests, the general appearance of the hotel is okay.

Went on Sunday with my family to meet friends for dinner. Having been disappointed before I had heard it was under new management. Talk about a new brush sweeping clean. Spotless but with character,attentive staff and fantastic food. Get in before everyone else while you can. Faultless.

Great location, just 5 minutes walk from Paddington Station, which was great. Me and my family (5 adults) arrived at the station around 9 PM after 16 hours of flight from Indonesia, and the last thing we want are to get lost, but thankfully we found this hotel easily. Also, it's only took a few minutes walk to Hyde Park and St. James Park. And surrounded by lots of pubs and restaurants. The hotel room is small but convenient. It's clean and they provide towels as well as shampoo and soap. But anyway, it's hard to find a hotel that can accommodate 5 adults in one room. But this hotel did, and... with a great deal! Though we need to dragged our heavy luggages while climbed up the stairs to our room on the third floor, I think it still worth it and we didn't mind though... it strengthen our weak legs! :D The breakfast menu was not bad. We had same menu during our stay (3 days) consist of hard boiled egg, ham, cheese, toast (with two option of white bread or wholegrain), and croissant. And for the drink variation, we can choose coffee, tea, milk, or orange juice Ah, one more thing... the WI-FI connection in our room was really poor. We need to open the window to got better connection (not sure why). Go to the lobby if you are really need to get connected. After all it's a pleasant stay. Would definitely book a stay here again if I visit London again!

The problem is not so much with the price, which is probably standard for a hotel of this quality in London. It's that when a hotel such as this gets listed as three stars (e.g., on then people expect a lot more than they actually get. It's a budget hotel, it is not three-star by any definition, and neither do they claim it on the outside of the hotel. As far as I can see, they are not registered with any hotel grading scheme (e.g. AA or VisitEngland). Rooms are tiny, with only fans and uncomfortably warm at night. Beds are 3/4 (not true doubles) and one side is flush against the wall. We had no chair (nor space for one in our room). They might claim elsewhere tiles are not cracked in bathrooms, but I assure you they were in ours. Holes in walls and doors where home and bathroom fittings once lived. The room was clean enough (not pristine) but felt unloved. No lifts. Yes, it's a listed building, yes AC and lifts are not advertised, but you should be aware of what you are (not) paying for. Breakfast may be included, but good luck finding space in the breakfast room. There must be at least twice as many guests, if not more, than there are spaces for in the cramped basement breakfast room. Regularly saw people waiting on the stairs for breakfast and/or taking plates back to their rooms. Breakfast is basic (bread/toast, croissants, honey, jam, Nutella (which the management seem strangely proud of providing) cereal and tinned fruit). Nothing fresh. The location is great, the internet was mostly (not always) reliable, reception staff perfectly fine (if a little unsure, unknowledgeable at times). Be very clear: this is a BUDGET hotel and your budget will not get you much in London. If you want more, you'll have to pay for it elsewhere.

The hotel is well situated with easy access to Lancaster Gate, Marble Arch & Paddington tube stations. We stayed for a concert in Hyde Park and it was only a few minutes walk from the hotel to the Park. The hotel was clean, the room was small, but adequate. Tea & coffee facilities, TV, WiFi. The room was very hot and the fan provided made such a noise it was impossible to sleep - so we opened the window wide. Who needs air conditioning when nature works just as well. We were on the top floor, which involved a climb of four flights of stairs, so if we stay here again, I would request a ground or 1st floor room. Staff were friendly and helpful. Breakfast was "help yourself continental style". Plentiful and frequently replenished. The dining area in the basement was small and busy so we shared a table and had great conversation with total strangers. If you are looking for fancy, frilly and pampering - this is not the place for you. It's basic, clean, comfortable and good value for staying in this location.

Firstly this is a budget hotel, we couldn't have asked for more. The room was small but more than adequate. It was very warm but after paying only £79 for a room in what is a great location should you expect air con. The room was spotless yes it was basic but had tea and coffee making facilities and once you got the shower tap in the right position (nudge the control very slowly) it was good. The breakfast was continental and in the short time we where in the small breakfast room the coffee was replenished twice that I saw. The staff where friendly enough to be honest didn't really have much interaction with them as there was no need but the reception was always had someone in attendance if we had needed them. Yes the room was small, yes no air con but can't fault the cleanliness or the location. Croissants, toast, cereal and fresh coffee for breakfast and a great price we will be back.

It's really difficult to know exactly where to start with this but here goes. I took the family to see Wind in the Willows on the West end (which was great by the way) and this place seemed like a good central location to stay but when we arrived it was pretty apparent that it had been a bad decision. The guy at reception spoke very little English and just handed me a key card and looked back down at the desk. Once we had figured out when to go and managed to unlock the door to our "family room" we were shocked firstly at what they had described as a family room (you could barely get around the bed) and secondly at the state of the shower room. The door to the shower room didn't stay closed and had no lock, virtually every tile on the floor was cracked which was of concern in case the children cut their feet and they don't even provide hand towels???? The view from the window consisted of an flat roof covered in cigarette butts, an old slipper and what looked like a dead bird. I decided to look on Tripadviser using the "Free WIFI" (which of course was useless) to see if I had just been unlucky and it seems I was not alone in my dissatisfaction. One of the responses from the hotel that I read said "All of our rooms have recently been refurbished and if you had said that you weren't happy with the room we would have moved you" so I decided to ask and was just told no. It was extremely hot in the room simply because of the weather at the time so my wife went to reception and asked for a jug of water, she was told that they do that and that we would have to buy it so she replied OK can I buy 4 bottles of water please to which he replied "we don't sell water but there is a shop 10 mins down the road which might have some"??? Obviously my wife was furious but we decided to go out for the evening and try to forget about it. The next morning we went down into basement for our breakfast and that was where the experience dropped to a whole new level. It was like a refugee camp and I really do mean that, it was packed in shoulder to shoulder with people barging and pushing to ensure that they got some of what looked like what had been air dropped in by the RedCross. I went to reception and said that surely he couldn't expect people to huddle at the bottom of the stairs to eat breakfast because you simply couldn't get into the breakfast room itself to which he replied "if you come back after 10.30 we can get you something!? we went to the little Italian cafe down the road in the end which was lovely. I travel throughout the UK for work and stay in 2-3 hotels most weeks and this place is by far and away the worst hotel that I have had the misfortune to stay in, In short this place is a Total Pit and they should be ashamed of it. Please see below for what I'm sure will be a string of weak excuses and thinly veiled abuse.

Happy for the price location and room, not to forget the breakfast. easy and friendly check in and a clean room was what I got and needed for my 2 days in london easy access to Oxford street and also tube stations

4-6 Sussex Place London England

Hotel highlights

  • Walking distance to Hyde Park and Kensington Gardens
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • 24-hour front desk

Linden House Hotel places you in Bayswater, within a leisurely stroll of popular sights such as Hyde Park and Kensington Gardens. The 41 rooms at this 3-star hotel include coffee makers and LED TVs and guests can enjoy free breakfast. Royal Albert Hall and Buckingham Palace are also near this London hotel.


Free continental breakfast is served each morning from 7:00 AM to 9:00 AM. Satisfy your hunger from the comfort of your room with room service.


All 41 recently renovated rooms provide coffee makers and phones. Guests can expect free WiFi and LED TVs with digital channels. Hair dryers are also included.

Property features

Guests of Linden House Hotel enjoy features like free WiFi in public areas. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.

Room options

Double Room Single Use

Twin 1 | Sleeps 1

Triple Room

Full 1 | Sleeps 4

Quadruple Room

Full 2 | Sleeps 4

Family Room

Full 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

32% of guests recommend this hotel

Total of 726 reviews