Great place , close proximity to restaurents and train station. Great staff.
Very pretty property with a restaurant and lounge space in back. Location is great and very close to a tube line and easy access for taxis or ubers. Bed was nice and staff was very friendly and accommodating. The one downside was the ac in the room. It was a portable unit that was not sufficient to cool the entire space so we were quite warm. We complained a few times and they did bring us a fan which helped but still not the same. To be fair London was seeing record high heat this week so they were unprepared. The staff tried the best they could and i would likely stay again just maybe not in dead of summer :)
When our previous paid reservation turned out to be double booked and we were left without a room. We turned to Doubletree to get an available room. When checking in the gentleman, Arnau, noted that in our haste to secure a room, we only reserved a single night versus 2. He immediately corrected it for us and saved our London weekend. Awesome work.
I loved the staff here, the location, and walkability to the tube, restaurants, stores. I did not like that there was no air con as advertised and no ice/drink machines available on site.
Heating didn’t work properly so the staff offered us space heaters.. this was a 4 star hotel how did they not have any rooms with proper heating?? Paint was chipping and wallpaper was peeling, it is in need of refurbishment
Located in London City Centre, DoubleTree by Hilton London Kensington is a leisurely stroll from popular sights such as Natural History Museum and Royal Albert Hall. This 163-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a gym.
This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect to find free WiFi and 40-inch flat-screen TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include iPod docks, coffee makers, and free newspapers.
At DoubleTree by Hilton London Kensington, guests have access to a gym, a sauna, and free WiFi in public areas. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and a meeting room.
Great place , close proximity to restaurents and train station. Great staff.
Dear Arun,Thank you for taking the time to review Double Tree by Hilton Kensington. We are happy to see you enjoyed the location of the hotel and your stay overall. We look forward to welcoming you back soon!Kind Regards, Brigida Reservations Agent
Very pretty property with a restaurant and lounge space in back. Location is great and very close to a tube line and easy access for taxis or ubers. Bed was nice and staff was very friendly and accommodating. The one downside was the ac in the room. It was a portable unit that was not sufficient to cool the entire space so we were quite warm. We complained a few times and they did bring us a fan which helped but still not the same. To be fair London was seeing record high heat this week so they were unprepared. The staff tried the best they could and i would likely stay again just maybe not in dead of summer :)
When our previous paid reservation turned out to be double booked and we were left without a room. We turned to Doubletree to get an available room. When checking in the gentleman, Arnau, noted that in our haste to secure a room, we only reserved a single night versus 2. He immediately corrected it for us and saved our London weekend. Awesome work.
I loved the staff here, the location, and walkability to the tube, restaurants, stores. I did not like that there was no air con as advertised and no ice/drink machines available on site.
Heating didn’t work properly so the staff offered us space heaters.. this was a 4 star hotel how did they not have any rooms with proper heating?? Paint was chipping and wallpaper was peeling, it is in need of refurbishment
Dear Gayane,Thank you very much for taking the time to share your scores with us regards to your recent stay with us. At Doubletree by Hilton Kensington we are committed to meeting and indeed exceeding the expectations of all our guests. As a valued customer of Hilton, your feedback helps us in our efforts to maintain and improve the standards our guests expect from a property of this nature. It is particularly warming to receive a positive valuation of the services we offer to our guests. Rest assured that I will share your feedback with the hotel team who will be encouraged by your positive scores. We look forward to welcoming you back to DoubleTree by Hilton Kensington very soon!