See all properties

Abbey Hotel Shepherd’s Bush

3.0 star property
Hotel in London, 9-minute walk to Westfield London Shopping Centre

Choose dates to view prices

Photo gallery for Abbey Hotel Shepherd’s Bush

Dining
Standard Double Room | Bathroom | Hair dryer, towels, soap, toilet paper
Standard Twin Room | In-room safe, free WiFi
Breakfast buffet
Standard Twin Room | In-room safe, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
23 Wood Lane, Shepherds Bush, Hammersmith and Fulham, London, England, W12 7DP
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Westfield London Shopping Centre
    ‪6 min walk‬
  • Place, BBC Television Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, free WiFi

Standard Single Room

  • 81 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi

Standard Twin Room

7.6 out of 10
Good
(4 reviews)
  • 56 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, free WiFi

Standard Triple Room

7.6 out of 10
Good
(4 reviews)
  • 104 sq ft
  • Sleeps 3
  • 3 Twin Beds

You may also like

Ad
Daily buffet breakfast (GBP 16.50 per person)

Thistle London Heathrow Terminal 5

Heathrow Villages
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very Good, 3,067 reviews
$52 nightly
The price is $63
Jan 30 - Jan 31
Total with taxes and fees
Thistle London Heathrow Terminal 5

About the neighborhood

London

Located in Hammersmith and Fulham within a short walk of Westfield London Shopping Centre, Abbey Hotel Shepherd’s Bush is within a mile (2 km) of other popular sights such as Kensington High Street. The 16 rooms at this 3-star hotel include sitting areas and flat-screen TVs.

What's nearby

  • Shepherd's Bush Green - 2 min walk - 0.1 miles
  • Shepherd’s Bush Market - 3 min walk - 0.2 miles
  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Westfield London Shopping Centre - 6 min walk - 0.4 miles
  • BBC Television Centre - 6 min walk - 0.4 miles

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪itsu - ‬3 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪The Real Greek - ‬4 min walk

About this property

Abbey Hotel Shepherd’s Bush

Hotel in London, 9-minute walk to Westfield London Shopping Centre
At Abbey Hotel Shepherd’s Bush, guests have access to free WiFi in public areas and a terrace. The front desk has multilingual staff that can help with luggage storage and securing valuables.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include sitting areas, fans, and hair dryers.

Similar properties

Front of property - evening/night
Sapphire Hotel
  • Free WiFi
  • Business services
  • Housekeeping
  • Soundproof rooms
7.2 out of 10, Good, 1,002 reviews
$40 nightly
The price is $49
Jan 25 - Jan 26
Total with taxes and fees
Sapphire Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Fan
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: GBP 30 for check-in between 9:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: GBP 30 for check-in between 9:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Abbey Hotel London
Abbey Hotel

Frequently asked questions

Are free cancellation options available at Abbey Hotel Shepherd’s Bush?

Abbey Hotel Shepherd’s Bush offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Abbey Hotel Shepherd’s Bush?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Abbey Hotel Shepherd’s Bush on Jan 27, 2026 start from $70.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Abbey Hotel Shepherd’s Bush?

This hotel is situated in Hammersmith and Fulham, just steps from Westfield London Shopping Centre. You'll also find Kensington High Street and Marble Arch within a short drive.

Is there parking available at Abbey Hotel Shepherd’s Bush?

No, there isn't parking available at the hotel.

Does Abbey Hotel Shepherd’s Bush feature a casino?

No, Abbey Hotel Shepherd’s Bush doesn't have a casino.

Will I find an indoor pool at Abbey Hotel Shepherd’s Bush?

No, there is no indoor pool at this hotel.

Are there hot tubs at Abbey Hotel Shepherd’s Bush?

No, there isn't a spa tub at this hotel.

Does Abbey Hotel Shepherd’s Bush feature a restaurant that includes a breakfast menu?

No, Abbey Hotel Shepherd’s Bush doesn't have a restaurant that serves breakfast.

Will Abbey Hotel Shepherd’s Bush allow pets to stay for free?

No, pets aren't allowed at Abbey Hotel Shepherd’s Bush.

Are there connecting rooms at Abbey Hotel Shepherd’s Bush?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Abbey Hotel Shepherd’s Bush?

The closest major airport to Abbey Hotel Shepherd’s Bush is Heathrow Airport (LHR), which is 13.7 mi away (38 minutes by car). Another top airport is London City Airport (LCY), which is located 16.1 mi away (72-minute drive).

Are there rooms with balconies at Abbey Hotel Shepherd’s Bush?

Yes, some guestrooms at Abbey Hotel Shepherd’s Bush offer a patio.

Abbey Hotel Shepherd’s Bush Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 57 out of 184 reviews
Rating 8 - Good. 52 out of 184 reviews
Rating 6 - Okay. 38 out of 184 reviews
Rating 4 - Poor. 17 out of 184 reviews
Rating 2 - Terrible. 20 out of 184 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Johannes

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room.
Stayed 1 night in Jun 2025

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 2 nights in Sep 2025

10/10 Excellent

Harry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic little hotel, perfect for the price
Stayed 1 night in Sep 2025

2/10 Terrible

Simon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be booking again!!!

It is so close to Westfield ....... is probably the most positive thing i can say about the place !!! Checking in was a breeze and i get that you need to see ID but not sure that GDPR states that you are allowed to take a picture of it on your phone ? i am just waiting for the email to say i have been cloned somewhere ? room was on the lower ground floor with two tiny windows that were open when I got there , I am guessing to try and get rid of the horrible smell that lingered in the room . the two single beds looked like they had been taken from the local hostel and probably the most uncomfortable mattress I have ever tried to get to sleep on which I might add I didn't get too much of with the constant noises all night The toilet smelt worse than the main room and the annoying auto on/off light came on when you got anywhere near the door was a nightmare .The frosted glass on the window didn't make up for having no blinds and luckily there was nobody walking past as I was in there. the black mould on the ceiling didn't give off great vibes either after trying to get some sleep I gave up and left earlier than I needed to the next morning i am sorry I couldn't be more positive about this place but unfortunately I think that it needs a major overhaul to meet any sort of standard
Stayed 1 night in Sep 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Florante

Stayed 1 night in Jul 2025

10/10 Excellent

Daryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Price

My son and I stayed for one night to attend a football match at QPR. The staff were very friendly and welcoming. The room was small but perfectly adequate for our needs, and the price was excellent. We would definitely stay again.
Stayed 1 night in Apr 2025

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities, room comfort
This place is awful. There’s no air conditioning, and the windows don’t even open so I can air it out. The ceilings are terrible short - a tall guy such as myself cannot even stand up straight. No hot water in the shower, the bathroom stinks like there’s a sewage backup, and there’s a storage in the room with a broken door displaying bags of the hotels belongings crammed in here. It’s a top floor room with no lift and it’s terribly hot. I could add more but that should give you an image. I honestly feel like I should be given a full refund for this room - it truly is THAT bad.
Stayed 1 night in Jun 2025

2/10 Terrible

Sepideh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old building, crowded area, small room, not appropriate room service, slow Internet.
Stayed 7 nights in Jun 2025

10/10 Excellent

ALEXANDER

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great selection for a basic place to lay your head, shower, and rest. It is no frills, but 3 blocks from the Picadilly line and right across the street from the Mall. The front desk man is very helpful and kind. I would stay here again, especially for the low price they offered.
Stayed 1 night in Jun 2025

6/10 Okay

Pearse

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Mostly good

This was cheap and cheerful - as advertised. Problem was that there were not enough bedclothes on the bed and there were no additional blankets in the room. It's too late to fix this in the middle of the night when you realise you're too cold.
Stayed 1 night in May 2025

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located and friendly.

Clean, friendly and comfortable. Excellent location.
Stayed 1 night in May 2025

2/10 Terrible

Edmund

Disliked: Cleanliness, property conditions & facilities
Toilet stank. Tons of junk in the cupboard. Slimy TV remote control. Broken widow. Doggy neighbourhood.
Stayed 1 night in May 2025

6/10 Okay

Carla

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel rooms really need an update. Bathroom was done but room was tired.
Stayed 1 night in Feb 2025

6/10 Okay

David

Business traveler
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Travis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and an ideal location, bathrooms on the small side and need replacing. The staff were very friendly. I would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Mariana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will start with the positive, the staff was very nice and the area was very centric and easy transportation access. Now, the property was a bit old, we did not get the room in the pictures, some towels had holes in them, the decorative pillows were dirty, the light in the bathroom was automatic and turned on and off all night, we could hear everything that was going on in the next room. WiFi did not work at all. If you won’t be in the room all day I would say it’s good enough.
Stayed 3 nights in Oct 2024

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well presented, handy for shopping and Shepherd's Bush empire. Staff very friendly and helpful, would definitely use again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little find

Staff were excellent and friendly at check in and check out , Room was clean and adequate, bathroom could do with a spruce up but again adequate. Hotel was very quiet , easy to find and in a very accessible location
Stayed 1 night in Sep 2024

8/10 Good

Swetha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price for the room. Quite decent. Easy access to transport means.
Stayed 1 night in Aug 2024

2/10 Terrible

brian

Stayed 1 night in Sep 2024

Hotels