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COMO Metropolitan London

5.0 star property
Luxury hotel with a full-service spa and a health club
VIP Access

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Photo gallery for COMO Metropolitan London

Lunch and dinner served
Property preview
Interior
Deluxe Room (City) | Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
19 Old Park Lane, London, England, W1K 1LB
  • Place, Park Lane
    ‪1 min walk‬
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room (City)

Deluxe Room (City) | Premium bedding, minibar, in-room safe, desk

Deluxe Room (City)

9.8 out of 10
Exceptional
(7 reviews)
  • 310 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Metropolitan Park)

Room (Metropolitan Park) | Premium bedding, minibar, in-room safe, desk

Room (Metropolitan Park)

9.0 out of 10
Wonderful
(4 reviews)
  • 353 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite

City Suite | Premium bedding, minibar, in-room safe, desk

City Suite

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan)

City Room (Metropolitan) | Premium bedding, minibar, in-room safe, desk

City Room (Metropolitan)

10.0 out of 10
Exceptional
(1 review)
  • 353 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park) | Premium bedding, minibar, in-room safe, desk

Suite (Park)

  • 503 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Park)

Junior Suite (Park) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Park)

  • 375 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City)

Junior Suite (City) | Premium bedding, minibar, in-room safe, desk

Junior Suite (City)

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence) | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

  • 1130 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Residence)

Apartment, 2 Bedrooms (Residence) | Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Residence)

  • 1130 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10) | Premium bedding, minibar, in-room safe, desk

Penthouse (Penthouse Suite,10)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Metropolitan)

Suite (Metropolitan) | Premium bedding, minibar, in-room safe, desk

Suite (Metropolitan)

  • Park view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, COMO Metropolitan London is within a 5-minute walk of popular attractions such as Hyde Park and Piccadilly. This 144-room, 5-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Park Lane - 1 min walk - 0.1 miles
  • Piccadilly - 2 min walk - 0.1 miles
  • Green Park - 2 min walk - 0.1 miles
  • Hyde Park - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles

Getting around

  • Hyde Park Corner Underground Station - 5 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪Shanghai Me - ‬1 min walk
  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪The Colony Club - ‬1 min walk
  • ‪Intercontinental Club Lounge - ‬2 min walk
  • ‪Theo Randall - ‬2 min walk

About this property

COMO Metropolitan London

Luxury hotel with a full-service spa and a health club
Guests staying at COMO Metropolitan London enjoy access to a full-service spa, a gym, and a steam room. Parking is available for GBP 50 per day (GBP 50.00 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer designer toiletries and bathrobes, and beds are dressed in premium bedding. Refrigerators, minibars, and coffee makers are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • NOBU

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Private wine tours
  • Steam room
  • Wine tours
  • Yoga classes

Family friendly

  • DVD player
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Coworking space

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Spa

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 90.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 38 per person
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 90.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

Frequently asked questions

Are free cancellation options available at COMO Metropolitan London?

COMO Metropolitan London provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What is there to do around COMO Metropolitan London?

This hotel is situated in London City Centre, just steps from Hyde Park and Piccadilly, and within a short walk of Green Park. You'll also find Buckingham Palace and Marble Arch less than a mile away.

Is there parking available at COMO Metropolitan London?

Yes, valet parking is offered for GBP 50.00 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Is there a spa available at COMO Metropolitan London?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, aromatherapy, and reflexology.

Does COMO Metropolitan London feature a casino?

No, COMO Metropolitan London doesn't have a casino.

Is there an indoor pool at COMO Metropolitan London?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at COMO Metropolitan London?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as a bar.

Are there hot tubs at COMO Metropolitan London?

Yes, this hotel has a spa tub.

Does COMO Metropolitan London feature a restaurant that includes a breakfast menu?

Yes, COMO Metropolitan London serves an English breakfast for a surcharge each morning at NOBU.

Does COMO Metropolitan London allow pets to stay for free?

No, pets aren't allowed at COMO Metropolitan London though service animals are welcome.

Does COMO Metropolitan London have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to COMO Metropolitan London?

The closest major airport to COMO Metropolitan London is London City Airport (LCY), which is 10.1 mi away (43 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.9 mi away (38-minute drive).

Are there rooms with balconies at COMO Metropolitan London?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or city views.

Does COMO Metropolitan London have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at COMO Metropolitan London.

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 584 out of 840 reviews
Rating 8 - Good. 187 out of 840 reviews
Rating 6 - Okay. 38 out of 840 reviews
Rating 4 - Poor. 17 out of 840 reviews
Rating 2 - Terrible. 14 out of 840 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Leigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great greeting at reception, room and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! From the first moment you walk into the hotel- the staff great you with hot towels and are so amazing! The rooms are so nice. Beds are a little firm but rooms are a great size. The favorite part of the experience was Vas. Best doorman in London!! Very friendly and personable. Would stay here again just for him!
Stayed 3 nights in Sep 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Ihab Essa

Stayed 2 nights in Sep 2025

10/10 Excellent

Donya

Stayed 1 night in Sep 2025

6/10 Okay

Nirjhar

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Service levels seem to have gone down - 1. I have been staying here for 7yrs. When I came in, I was asked if I had stayed here before. 2. Requested couple of small items from Housekeeping - had to call back after 20-25 mins - as no one showed up. This happened twice. 3. Gave a jacket for dey-cleaning. They had it tagged to the wrong room. It only came to me because I called to check. 4. Room service - quality of food was not great. I ordered Indian food - and there was still water under the rice bowl.. never had this before. 5. Every day, housekeeping kept putting water etc on the wrong side of the bed. It was obvious which side of the bed I was sleeping on. Again - I have stayed here for 7yrs- including earlier this year - and first time I am witnessing these issues. They are small, but combined just feels like something is off. I like the hotel and location and hopefully next stay here will be better.
Stayed 5 nights in Sep 2025

10/10 Excellent

Juliana Cayetano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and plenty of amenities. Customer Service is excellent!
Stayed 6 nights in Sep 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Clean, very tech heavy, modern styling. Best thing was a bidet in the toilet.
Stayed 3 nights in Sep 2025

8/10 Good

James

Stayed 2 nights in Sep 2025

10/10 Excellent

tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing service and the room was spacious. I was upgraded to Hyde park view.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hidden spot on Hyde Park corner that is extremely accessible with friendly and helpful staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nasser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 8 nights in Jul 2025

10/10 Excellent

William, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in one of the elite areas of London, still a great value for money and a truly fine small hotel. The staff are very helpful, the Parkview rooms are among the best in the city, And it's close to both the parks enjoyment and getting away, and all of Mayfair and the West End for entertainment and dining. The spa is also very good A real gem.
Stayed 1 night in Jun 2025

8/10 Good

jaiyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Jul 2025

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda, Epsom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, comfortable, quiet and spacious. The service was impeccable, friendly and so supportive (our luggage was delayed and they really helped).
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Hotel. Special mention to manager Stefano
Stayed 2 nights in Jul 2025

10/10 Excellent

Farhad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anwar

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

AMS

Pleasant staff from check-in to check out. Always available and happy to help. Great to be recognized as a repeat customer.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very efficient front desk, room was excellent, bed so comfortable, staff are so friendly.
Stayed 1 night in Jun 2025

8/10 Good

James, Mellieha

Business traveler
Liked: Cleanliness
I am a big fan of the Como Metropolitan, however, this time round, I noticed a few niggles that would have made a difference. The bed was not as comfortable as it usually is - the mattress may need changing. Certain aspects around the quality of the food at the breakfast is questionable. At checkout, I was given the option to receive a statement of account in hard copy or by email. When I went to retrieve my luggage later and asked the same person who checked me out in the morning, I was fed the feeble excuse that the email takes time as the minibar needs checking. So what would be the difference if a printout was obtained in the morning? 12 hours later, the email has yet to turn up. Somewhat disappointed!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

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