My experience started before i actually checked in. They booked me as a 2 bedroom suite, but charged me for 2 separate rooms. SVS Signature charged me 2 separate $300 dollar deposits for each room, which they did not specify in their policy information on the website. They only say that they "may" charge additional charges at the hotel and you only find out after you book. They are completely shady with their practices. They charge for EVERYTHING. In fact the additional fees and charges caused for my trip to be very disappointing, because not being able to pay for and experience everything that i cane to experience, made it a wasteful trip. The SVS sugnature hotel is a very unprofessional and misleading hotel, even their customer service representatives were non accomodating and aggitated with me enforcing my right to quality service. The rooms were dated and had non working tvs and appliances, they suites did not come with new well maintained amenities and they charge a very hefty fee for services. I will not be staying at the SVS Signature again, as it was the worst traveling experience I've had. I lost time and money and did not enjoy the experience at all.