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Sandman Signature Edmonton Downtown Hotel

3.5 star property
Pet-friendly hotel with an indoor pool connected to a shopping center in Edmonton
VIP Access

Choose dates to view prices

Photo gallery for Sandman Signature Edmonton Downtown Hotel

Exterior
Property preview
Lobby
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Premium Room, 1 King Bed (Top Floors) | Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10235 - 101 Street, Edmonton, AB, T5J3E9
  • Place, Edmonton City Centre
    ‪1 min walk‬
  • Place, Rogers Place
    ‪3 min walk‬
  • Place, Edmonton Convention Centre
    ‪6 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬
VIP Access
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Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • 319 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(92 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors) | Premium bedding, pillowtop beds, in-room safe, desk

Grand Room, 1 King Bed (Deluxe, Middle Floors)

8.6 out of 10
Excellent
(9 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Grand Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (Top Floors)

8.8 out of 10
Excellent
(44 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(38 reviews)
  • 319 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Middle Floors)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Middle Floors)

8.4 out of 10
Very good
(27 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Top Floors)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds (Top Floors)

8.6 out of 10
Excellent
(9 reviews)
  • 319 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds (Top Floors)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds (Top Floors)

8.8 out of 10
Excellent
(6 reviews)
  • 319 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors) | Premium bedding, pillowtop beds, in-room safe, desk

Grand Room, 1 King Bed (Premium, Top Floors)

9.4 out of 10
Exceptional
(16 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Middle Floors)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed (Middle Floors)

9.0 out of 10
Wonderful
(52 reviews)
  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Middle Floors)

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Middle Floors)

8.8 out of 10
Excellent
(28 reviews)
  • 319 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Edmonton

Located in Downtown Edmonton, Sandman Signature Edmonton Downtown Hotel is next to Edmonton City Centre and Edmonton City Hall. This 309-room hotel welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Edmonton and also close to Rogers Place and Commonwealth Stadium.

What's nearby

  • Edmonton City Centre - 1 min walk - 0.1 miles
  • Edmonton City Hall - 2 min walk - 0.1 miles
  • Sir Winston Churchill Square - 3 min walk - 0.2 miles
  • Rogers Place - 3 min walk - 0.2 miles
  • Edmonton Convention Centre - 6 min walk - 0.4 miles

Getting around

  • Churchill Station - 5 min walk
  • Avonmore Station - 8 min drive
  • Edmonton Intl. Airport (YEG) - 34 min drive

Restaurants

  • ‪JOEY Bell Tower - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪O'Byrne’s Irish Pub - Ice District - ‬2 min walk
  • ‪Boston Pizza - ‬3 min walk
  • ‪Delicious Pho - ‬3 min walk

About this property

Sandman Signature Edmonton Downtown Hotel

Pet-friendly hotel with an indoor pool connected to a shopping center in Edmonton
At Sandman Signature Edmonton Downtown Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for CAD 29.40 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a hot tub, a 24-hour business center, and a computer station.
42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free long-distance calls are also available.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Interior
Matrix Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,078 reviews
$109 nightly
The price is $119
Jan 11 - Jan 12, 2026
Total with taxes and fees
Matrix Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 29.40 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CHOP Steakhouse and Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30 per accommodation, per night (maximum CAD 150.00 per stay), plus a one-time cleaning fee of CAD 30
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CAD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 29.40 per night
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay) plus CAD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the heated pool.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Edmonton Sutton Place
Edmonton Sutton Place Hotel
Hotel Sutton Place
Hotel Sutton Place Edmonton
Sutton Place Edmonton
Sutton Place Edmonton Hotel
Sutton Place Hotel Edmonton
Sandman Signature Edmonton
The Sutton Place Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel
Sandman Signature Edmonton Downtown Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel Edmonton

Frequently asked questions

Is free cancellation available at Sandman Signature Edmonton Downtown Hotel?

Sandman Signature Edmonton Downtown Hotel provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sandman Signature Edmonton Downtown Hotel?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at Sandman Signature Edmonton Downtown Hotel on Dec 27, 2025 start from $111.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Sandman Signature Edmonton Downtown Hotel?

This hotel is situated in Downtown Edmonton, just steps from Edmonton City Centre and Edmonton City Hall, and within a short walk of Rogers Place. You'll also find Kingsway Mall and Commonwealth Stadium within a short drive.

Is parking available on site at Sandman Signature Edmonton Downtown Hotel?

Yes, secured parking is offered for CAD 29.40 per night. Though parking is limited, accessible parking is also available.

Does Sandman Signature Edmonton Downtown Hotel include a casino?

No, Sandman Signature Edmonton Downtown Hotel doesn't have a casino.

Will I find an indoor pool at Sandman Signature Edmonton Downtown Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 11:00 PM.

What amenities will couples enjoy at Sandman Signature Edmonton Downtown Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Sandman Signature Edmonton Downtown Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does Sandman Signature Edmonton Downtown Hotel have a restaurant with a breakfast menu?

Yes, Sandman Signature Edmonton Downtown Hotel serves a cooked-to-order breakfast for a surcharge each morning at CHOP Steakhouse and Bar.

Will Sandman Signature Edmonton Downtown Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Sandman Signature Edmonton Downtown Hotel for a fee of CAD 30 per accommodation, per night.

Are there connecting rooms at Sandman Signature Edmonton Downtown Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sandman Signature Edmonton Downtown Hotel?

The closest major airport to Sandman Signature Edmonton Downtown Hotel is Edmonton Intl. Airport (YEG), which is 19.1 mi away (34 minutes by car).

Are there rooms with balconies at Sandman Signature Edmonton Downtown Hotel?

No, at Sandman Signature Edmonton Downtown Hotel, there aren't any guestrooms that list a balcony.

Sandman Signature Edmonton Downtown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2013 out of 3535 reviews
Rating 8 - Good. 876 out of 3535 reviews
Rating 6 - Okay. 351 out of 3535 reviews
Rating 4 - Poor. 192 out of 3535 reviews
Rating 2 - Terrible. 103 out of 3535 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bryden

Stayed 1 night in Sep 2025

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location. Friendly staff. Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. Walking distance to Roger’s place was a bonus.
Stayed 1 night in Sep 2025

10/10 Excellent

Dmytro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, location amazing, the parking lot has convenient location under the hotel. Around this place a lot of restaurants where you might take dinner.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sukhjinder

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is OK in good condition
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Room was clean and comfortable. The desk chair in the room was awful, possibly even broken. Downtown Edmonton isn't a great place anyways, so I made sure to stay in the room as much as possible. Great that Chop is their room service. The food and service was incredible! Pool and hot tub were great and it was quiet when I went for a swim. Would absolutely stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Destiny

Stayed 4 nights in Sep 2025

10/10 Excellent

Bonnie Day, Picton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Hotel was clean and comfortable, the staff was amazing and extremely helpful and welcoming
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Has been updated in recent years. Staff friendly. Chop on premises. Good internet.
Stayed 3 nights in Sep 2025

4/10 Poor

Amber

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Housekeeping is terrible, front desk was great!!

We booked for three nights. First night we found multiple long strands of hairs on the shower wall indicating the shower was not cleaned. We needed an outlet to plug items in and followed the lamp cord that was on a night stand between the two beds, the outlet was behind the bed frame so we moved it a little in order to get to it and we discovered a gross amount of chips and dirt. This was all discovered later in the evening but we did go to the front desk to inform them, the gentleman was very nice and gave us a $50 voucher to use at The Chop restaurant (very expensive place, $50 paid for one person, our bill still was $100+ after the voucher for three people), he said he would switch our rooms in the morning and would make sure the housekeeping management were aware, asked me to forward the photos (I emailed them immediately) he said our new room would be thoroughly inspected. The next morning we went down, got the new keys activated to our new room. Upon arriving to the new room we found a dead fly on the desk, right in the centre very dried up you could tell it was there for a while. Bedding had a black mark that was able to be scratched off a bit, not washed. Cabinet to the fridge had missing handles. We put our food in the fridge (app $100) then the next night we went to eat it and the fridge was warm, it wasn’t working! It was plugged in, just not working. We complained, showed photos and received a $91 refund and free parking. Oh and vending machines didn’t work.
Chips/dirt found behind the bed frame (behind the head)
Chips/dirt found behind the bed frame (behind the head)
Dead fly on the table, glare/reflection due to the fly being on the glass protector on the table.
Found on bedding, was able to scratch some off with the back of the key card.
Stayed 3 nights in Sep 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Check in was very easy and quick. Parking right around the corner. Very accommodating. Will stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to navigate while drunk with your girlfriend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michele, Pitt meadows

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My short business stay way comfortable. Just not the best area
Stayed 2 nights in Sep 2025

10/10 Excellent

Daphne

Stayed 1 night in Sep 2025

10/10 Excellent

Jenn

Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sandi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Silal, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

SHERYLL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Santo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashish

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I would say the room looked little bit older and price accordingly was a bit higher but other than that it was great.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and affordable

Convenient location in the downtown. The parking was easy to find and felt very secure. Check in is quick and courteous. The rooms are very comfortable with black-out curtains and lots of bedding.
Stayed 1 night in Sep 2025

10/10 Excellent

Sumedh

Stayed 1 night in Sep 2025

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