voco Chicago Downtown - Riverwalk by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Exterior
Property video
Food and drink
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪1 min walk‬
  • Place, Chicago Riverwalk
    ‪11 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(53 reviews)
  • 276 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(31 reviews)
  • City view
  • 216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(6 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(63 reviews)
  • City view
  • 276 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 276 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 299 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Hearing Accessible

  • City view
  • 276 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 276 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 270 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • City view
  • 299 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 276 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • City view
  • 276 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • City view
  • 216 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 299 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(42 reviews)
  • City view
  • 276 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Chicago

Located in Downtown Chicago, voco Chicago Downtown - Riverwalk by IHG is within a 5-minute walk of Merchandise Mart and within 15 minutes of other popular attractions like Chicago Riverwalk. This 293-room, 3.5-star hotel has an indoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Merchandise Mart - 1 min walk - 0.1 miles
  • Chicago Theatre - 11 min walk - 0.6 miles
  • Chicago Riverwalk - 11 min walk - 0.6 miles
  • Michigan Avenue - 13 min walk - 0.7 miles
  • Millennium Park - 16 min walk - 0.9 miles

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago Midway Airport (MDW) - 41 min drive

Restaurants

  • ‪Gibsons Italia - ‬8 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Starbucks - ‬5 min walk

About this property

voco Chicago Downtown - Riverwalk by IHG

At voco Chicago Downtown - Riverwalk by IHG, guests enjoy features like an indoor pool, a 24-hour gym, and a sauna. Self parking is offered for USD 63 per day. The 24-hour front desk has staff standing by to help with securing valuables and concierge services. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. IPod docks, coffee makers, and laptop-compatible safes are also available.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 63 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business center

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults, and USD 16 to 23 for children
  • Covered self parking fee: USD 63 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

Frequently asked questions

Is a free cancellation option available at voco Chicago Downtown - Riverwalk by IHG?

Voco Chicago Downtown - Riverwalk by IHG offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What's there to see close to voco Chicago Downtown - Riverwalk by IHG?

This hotel is situated in Downtown Chicago within a short 13-minute walk of Chicago Riverwalk and also 15 minutes on foot from Michigan Avenue. You'll also find Millennium Park and Chicago Theatre less than a mile away.

Will I be able to park at voco Chicago Downtown - Riverwalk by IHG?

Yes, covered parking is offered for USD 63 per day with in/out privileges. Accessible parking is also available for guests.

Does voco Chicago Downtown - Riverwalk by IHG feature a casino on the premises?

No, voco Chicago Downtown - Riverwalk by IHG doesn't have a casino.

Is there an indoor pool at voco Chicago Downtown - Riverwalk by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 5:00 AM and 11:00 PM.

Is voco Chicago Downtown - Riverwalk by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does voco Chicago Downtown - Riverwalk by IHG have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does voco Chicago Downtown - Riverwalk by IHG have a restaurant that serves breakfast?

Yes, voco Chicago Downtown - Riverwalk by IHG serves buffet breakfast for a surcharge each morning at Waterview.

Does voco Chicago Downtown - Riverwalk by IHG allow pets to stay free of charge?

No, pets aren't allowed at voco Chicago Downtown - Riverwalk by IHG though service animals are welcome.

Does voco Chicago Downtown - Riverwalk by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from voco Chicago Downtown - Riverwalk by IHG?

The closest major airport to voco Chicago Downtown - Riverwalk by IHG is Chicago Midway Airport (MDW), which is 12.9 mi away (41 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.6 mi away (45-minute drive).

Are there rooms with balconies at voco Chicago Downtown - Riverwalk by IHG?

No, you won't find guestrooms with balconies at voco Chicago Downtown - Riverwalk by IHG.

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2412 out of 3708 reviews
Rating 8 - Good. 669 out of 3708 reviews
Rating 6 - Okay. 295 out of 3708 reviews
Rating 4 - Poor. 153 out of 3708 reviews
Rating 2 - Terrible. 179 out of 3708 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Douglas

Stayed 1 night in Feb 2026

10/10 Excellent

Fumilayo

Liked: Cleanliness, amenities, property conditions & facilities
I loved the pool and the restaurant within the hotel. Great customer service. I had a great view. The room was a tad bit smaller than I expected for the price but it was a nice hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Rafael J

Stayed 4 nights in Nov 2025

10/10 Excellent

Nhung

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great location near everything. The subway and bus stops were nearby if needed. The hotel is beautifully decorated. The lobby on the 15th floor had beautiful Christmas trees and views of other buildings. The room was comfortable and clean with view of the city. The only thing I didn’t like is that you have to take the elevator from the 1st to 15th floor then go to another set of elevators to go up to your room. It’s a bit of walk if you have a lot of luggages. Other than that, everything was wonderful including the staff. I would definitely stay here again at my next visit.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sasank

Stayed 1 night in Dec 2025

10/10 Excellent

Antoinette

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room and city view we loved ❤️🤗.
Stayed 1 night in Dec 2025

6/10 Okay

Georgetta

Liked: Cleanliness, property conditions & facilities
No valet or underground parking without going outside in the cold
Stayed 2 nights in Dec 2025

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very polite and helpful when needed. The rooms and common areas were very clean at all times.
Stayed 5 nights in Dec 2025

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing. Erika at the front desk is great, I will definitely be back
Stayed 1 night in Dec 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This was one of our favorite hotels that we stayed at. The view was great and it was in a great location to a walk to nearby bars or restaurants. The staff was awesome. We only stayed for two nights and they still came to clean our room while we were gone during the day and they even held our bags while we went for breakfast in the morning after checkout before our flight came.
Stayed 2 nights in Dec 2025

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Room was great staff was awesome
Stayed 2 nights in Dec 2025

10/10 Excellent

Belkis

Great
Stayed 2 nights in Dec 2025

8/10 Good

Deanne

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The towels were rough and abrasive, and the carpeting was old.
Stayed 3 nights in Dec 2025

10/10 Excellent

shicka, New windsor

Stayed 1 night in Dec 2025

10/10 Excellent

Maurice

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jayshawn

Liked: Cleanliness, staff & service, property conditions & facilities
All around good
Stayed 2 nights in Dec 2025

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, clean rooms and really great breakfast buffet.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location for a Chicago stay. It's away from most of the busy downtown intersections, so no loud sirens & horns all night. Great bar and food in the lobby. Beds & Pillows are very comfortable. We had the corner room suite and it was a GREAT view. Only downfall was the Breakfast, it's not complimentary. I'd give the hotel 5 stars if it was.
Stayed 2 nights in Dec 2025

10/10 Excellent

Garica

Stayed 1 night in Dec 2025

4/10 Poor

Nathaniel

Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water, water stains on ceiling, & plugs not working
Stayed 2 nights in Dec 2025

10/10 Excellent

Shawntez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 2 nights in Dec 2025

8/10 Good

LORENA

Stayed 2 nights in Dec 2025

10/10 Excellent

Ismail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All
Stayed 1 night in Dec 2025

10/10 Excellent

Meg

Liked: Cleanliness, property conditions & facilities
Room was spotless and view was amazing!
Stayed 2 nights in Nov 2025