See all properties

The Ritz-Carlton, Chicago

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Chicago

Cafe
A modern bar area with a central bar, multiple seating options, and a large chandelier.
Lobby
A modern interior with a dark-colored sofa, round side tables, and a view of a building through a window.
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym

Explore the area

View in a map
160 E Pearson Street, Chicago, IL, 60611
  • Place, Water Tower Place
    ‪1 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(13 reviews)
  • Lake view
  • 380 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Tower

55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside

A hotel room with a large window, a bed, a small table, and a nightstand.

Suite, 1 Bedroom, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 418 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Club Room, 1 King Bed, Lake View

  • Lake view
  • 410 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, down comforters, pillowtop beds, minibar

Club Room, 2 Double Beds, City View

  • City view
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Lakeside

A modern bar area with a wine cooler, bar stools, and a glass-top table with snacks and condiments.

Club Suite, 1 King Bed with Sofa bed, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living area | 55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom, City View

  • City view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, down comforters, pillowtop beds, minibar

Apartment, 2 Bedrooms

  • 1500 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom

  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 Bedroom

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 55-inch Smart TV with cable channels, TV

Suite, 2 Bedrooms

  • City view
  • 1500 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

A hotel room with a large window, a bed, a small table, and a nightstand.

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Hearing Accessible)

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Room, 1 King Bed, Lake View (Hearing Accessible)

  • City view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 380 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

A hotel room with a large window, a bed, a small table, and a nightstand.

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

A hotel room with a large window, a bed, a small table, and a nightstand.

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

  • Lake view
  • 1000 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

  • Lake view
  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Exterior

Wyndham Garden Elk Grove Village/O'Hare

Elk Grove Village
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,000 reviews
$113 nightly
The price is $127
Jul 1 - Jul 2
Total with taxes and fees
Wyndham Garden Elk Grove Village/O'Hare

About the neighborhood

Chicago

Located in Downtown Chicago, The Ritz-Carlton, Chicago is next to popular attractions like Michigan Avenue and Water Tower Place. This 5-star hotel has 434 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. It's connected to a shopping center in central Chicago, and also a short walk from Lake Michigan and Oak Street Beach.

What's nearby

  • Water Tower Place - 1 min walk - 0.0 miles
  • 875 North Michigan Avenue - 2 min walk - 0.1 miles
  • Museum of Contemporary Art Chicago - 2 min walk - 0.1 miles
  • 360 CHICAGO - 2 min walk - 0.1 miles
  • Michigan Avenue - 2 min walk - 0.1 miles

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Gino's East - ‬4 min walk
  • ‪Dunkin' - ‬4 min walk
  • ‪Harry Caray's 7th Inning Stretch - ‬1 min walk
  • ‪Wildberry Pancakes & Cafe - ‬1 min walk

About this property

The Ritz-Carlton, Chicago

The Ritz-Carlton, Chicago features a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 85.00 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a business center, and a computer station.
55-inch Smart TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Terrace/patio
Trump International Hotel & Tower Chicago
Downtown Chicago
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.6 out of 10, Exceptional, 1,919 reviews
$469 nightly
The price is $557
Jul 12 - Jul 13
Total with taxes and fees
Trump International Hotel & Tower Chicago

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 85 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Torali Bar
  • Torali Italian-Steak

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall
  • Yoga classes

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • Ballroom
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in fee for check-in between midnight and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250 per accommodation, per stay
  • Pet weight must not exceed 25 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 40 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 85.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: USD 40 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

Frequently asked questions

Is free cancellation available at The Ritz-Carlton, Chicago?

The Ritz-Carlton, Chicago offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at The Ritz-Carlton, Chicago?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chicago on Jul 5, 2026 start from $531, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Ritz-Carlton, Chicago?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and Water Tower Place. You'll also find Lake Michigan and Chicago Riverwalk less than a mile away.

Is there parking available at The Ritz-Carlton, Chicago?

Yes, valet parking is offered for USD 85 per night with in/out privileges. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Is there a spa available at The Ritz-Carlton, Chicago?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.

Does The Ritz-Carlton, Chicago have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and champagne service at this hotel.

Does The Ritz-Carlton, Chicago feature a casino at the property?

No, The Ritz-Carlton, Chicago doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Chicago?

Yes, this hotel has an indoor pool.

Is The Ritz-Carlton, Chicago good for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an indoor pool.

Are there hot tubs at The Ritz-Carlton, Chicago?

No, this hotel doesn't have a spa tub.

Does The Ritz-Carlton, Chicago have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, Chicago serves a full breakfast for a surcharge each morning at Torali Italian-Steak.

Does The Ritz-Carlton, Chicago allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Ritz-Carlton, Chicago for a fee of USD 250 per accommodation, per stay.

Are there connecting rooms at The Ritz-Carlton, Chicago?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to The Ritz-Carlton, Chicago?

The closest major airport to The Ritz-Carlton, Chicago is Chicago Midway Airport (MDW), which is 13.6 mi away (32 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.3 mi away (40-minute drive).

Are there rooms with balconies at The Ritz-Carlton, Chicago?

No, there aren't any guestrooms at The Ritz-Carlton, Chicago that offer a balcony.

Does The Ritz-Carlton, Chicago offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Ritz-Carlton, Chicago.

The Ritz-Carlton, Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 751 out of 1001 reviews
Rating 8 - Good. 143 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a very comfortable stay.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Nakita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, room was very clean. The food at the on site restaurant was great as well.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jeanette Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! Enjoyed a relaxing weekend.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities
Excellent Hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was extremely clean and staff was friendly and accommodating
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maxim

Liked: Cleanliness, property conditions & facilities
Great location, service, and gym
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Good location, beautiful room, clean and nice bathroom.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a little tight and dated. The spa overall felt a little dated. The fitness area was fabulous.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Festive, staff, food and bar all a perfect 10!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Shrabantee

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and services were good
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karim at the front desk was very helpful upon check in and throughout the entire stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Rasleen

Liked: Cleanliness, staff & service, amenities
The room was spotless, the staff was incredibly courteous. I don't want to say anywhere else in Chicago
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Amazing experience the place was amazing. The people were fantastic. The food was incredible. I pray I can do it again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
10/10, great service fantastic staff and great bar and food
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the bed super comfy. The staff was very helpful and extremely courteous.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sharde

Liked: Cleanliness, staff & service, property conditions & facilities
I have nothing but great things to say about my stay. I’ve stayed at another five-star hotel in the same area, and the level of service here far surpassed my previous experience. I would absolutely recommend this hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alejandro Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast a la carte menu, perfect bar setting, room was spotless, and service in accordance to the Ritz Brand.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rosaline

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and comfortable room with great view. Great Staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Verified

10/10 Excellent

gladstone

Liked: Cleanliness, staff & service, amenities
First class stay. You pay for it, but so worth it. Real hospitality, indefatigable service in a magical setting. Cannot beat the location and staff are beyond reproach.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Griffin

Liked: Cleanliness, staff & service, amenities
Room service came in the evening when we were out. Thats nuts!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice. Staff was great
Stayed 1 night in Nov 2025