Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools
VIP Access

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Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

Relax by the pool with ocean views and comfortable lounge chairs under shaded umbrellas.
Property video
Superior Two Bedroom Presidential Suite - Ocean View | Terrace/patio
Superior Deluxe Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar
Relax in a spacious living area with a comfortable sofa set, glass coffee table, and decorative elements.

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • El Rey Ruins
    ‪2 min drive‬
  • Delfines Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

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Room options

Superior Junior Suite Ocean View - King Size Bed

8.4 out of 10
Very good
(5 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Governor Suite Partial Ocean View - King Size Bed

  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Superior Junior Suite Ocean View - Two Double Beds

  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

8.8 out of 10
Excellent
(6 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View - King Size Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 435 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Two Bedroom Presidential Suite - Ocean View

  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Suite Presidential with Sea View

  • Sea view
  • Sleeps 4
  • 2 King Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Superior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Standard with Sea View

  • Sea view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a mile (2 km) of Iberostar Cancun Golf Course, Sun Palace Cancun - Adults Only - All-inclusive is within 2 miles (3 km) of other popular sights such as Delfines Beach. This 247-room, 4.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 1.3 miles
  • El Rey Ruins - 2 min drive - 1.6 miles
  • Delfines Beach - 3 min drive - 1.8 miles
  • Ventura Park Cancun - 7 min drive - 4.4 miles
  • Riviera Cancun Golf Resort - 9 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Zai - ‬17 min walk
  • ‪Sun Palace - ‬1 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Adults-only beachfront property with 3 outdoor pools
Guests of Sun Palace Cancun - Adults Only - All-inclusive have access to a full-service spa, 3 outdoor pools, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 26 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and Smart TVs with satellite channels. Beds are dressed in down comforters and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are also standard.
3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 26 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Will I find all-inclusive rate plans at Sun Palace Cancun - Adults Only - All-inclusive?

Sun Palace Cancun - Adults Only - All-inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

How much does it cost to stay at Sun Palace Cancun - Adults Only - All-inclusive?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Sun Palace Cancun - Adults Only - All-inclusive on Jul 29, 2025 start from $362.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Sun Palace Cancun - Adults Only - All-inclusive?

Sun Palace Cancun - Adults Only - All-inclusive offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Sun Palace Cancun - Adults Only - All-inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. You'll also find La Isla Shopping Mall and Iberostar Cancun Golf Course within a short drive.

Is parking available on site at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Sun Palace Cancun - Adults Only - All-inclusive?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Sun Palace Cancun - Adults Only - All-inclusive have a casino?

No, Sun Palace Cancun - Adults Only - All-inclusive doesn't have a casino.

Will I find an indoor pool at Sun Palace Cancun - Adults Only - All-inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What do couples enjoy most about Sun Palace Cancun - Adults Only - All-inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 2 poolside bars, and 4 restaurants.

Does Sun Palace Cancun - Adults Only - All-inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Sun Palace Cancun - Adults Only - All-inclusive feature a restaurant that includes a breakfast menu?

Yes, Sun Palace Cancun - Adults Only - All-inclusive has 4 restaurants, and serves free full breakfasts each morning.

Will Sun Palace Cancun - Adults Only - All-inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Sun Palace Cancun - Adults Only - All-inclusive.

Are there connecting rooms at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, this all-inclusive property has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Sun Palace Cancun - Adults Only - All-inclusive?

The closest major airport to Sun Palace Cancun - Adults Only - All-inclusive is Cancun Intl. Airport (CUN), which is 8.1 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, every guestroom at Sun Palace Cancun - Adults Only - All-inclusive comes with a balcony with some featuring ocean or resort views.

Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1003 reviews
Rating 8 - Good. 167 out of 1003 reviews
Rating 6 - Okay. 66 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

william

Disliked: Amenities
Stayed 7 nights in Jan 2025

10/10 Excellent

Almete, Boston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to have a vacation. Nice and clean good food.
Stayed 4 nights in Mar 2025

10/10 Excellent

Saniel

Traveled with partner
Liked: Cleanliness, amenities
Highly recommended customer services is top tier everyone was super nice and for my first experience in Cancun they are definitely earn my future business
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful!!
Stayed 4 nights in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good vacation spot

Difficult to get restaurant reservations. Beach hard to walk on and surf quite rough. Service was wonderful and food quite good
Stayed 7 nights in Mar 2025

6/10 Okay

Aminda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping barged in even with the do not disturb sign on. Food was mid - what you would normally expect for an all inclusive. Convenient location. We got a nice free upgrade because of Expedia. Ocean view was amazing.
Stayed 3 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, the beach right there was amazing. The food was ok. Overall a wonderful place.
Stayed 4 nights in Mar 2025

8/10 Good

Julie Marie, Milton

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall our stay was good. The staff for friendly and the food was great. Our room had a bit of dust around and smelled very musty. We were not not made aware that we had VIP status and the perks that come with it.
Stayed 8 nights in Mar 2025

8/10 Good

Tyquan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff, very peaceful. Only wishes is that the pool would be open for longer.
Stayed 3 nights in Mar 2025

10/10 Excellent

Haritha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very comfortable - beautiful view of the ocean and in a relatively quiet area within the hotel zone. Limited restaurant options since it’s a smaller hotel but a lot of variety at the buffet style restaurant and drinks overall were great! Not as impressed with the spa facilities
Stayed 4 nights in Mar 2025

8/10 Good

Maurylyne Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Resort was on the smaller side but nothing felt crowded or cramped. The service was excellent. Pool areas were great and the beach was fantastic. Overall excellent experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michaeline L

Stayed 3 nights in Mar 2025

10/10 Excellent

Darcy

Stayed 3 nights in Jan 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

FRANK D, NEW BRAUNFELS

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. A few items did fall short. Our room was not ready upon arrival (after 3pm) and we received 2 full beds vs the king we had reserved. The room was ready around 4:30
Stayed 1 night in Feb 2025

6/10 Okay

Julie Rose

setryhr5h
Stayed 5 nights in Feb 2025

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property staff were extremely friendly, and resort was very clean. The only downfall for me was it wqas hard to acquire a lounger around the pool area.
Stayed 5 nights in Feb 2025

10/10 Excellent

Angela

Stayed 3 nights in Feb 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Mijin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

mercoffice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.Friendly staff.
Stayed 5 nights in Jan 2025

6/10 Okay

Jaime

Liked: Cleanliness, room comfort

Break

Stayed 3 nights in Jan 2025

10/10 Excellent

TOMOAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Maria, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024