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Hyatt Place Cancun Airport

3.5 star property

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Photo gallery for Hyatt Place Cancun Airport

Free daily continental breakfast
Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool
View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun Tulum 60, Cancun, QROO, 75220
  • Place, El Tinto Golf Course
    ‪4 min drive‬
  • Place, Xoximilco
    ‪6 min drive‬
  • Place, Moon Palace Golf Club
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Roll-in Shower (Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Roll-in Shower (Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Roll-in Shower (Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mangrove View)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Mangrove View)

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mangrove View)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Mangrove View)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed (1 Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

10.0 out of 10
Exceptional
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mangrove View, 1 Bedroom)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a view of the outdoors through large windows.

Suite, 1 King Bed (Mangrove View, 1 Bedroom)

  • Garden view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Hyatt Place Cancun Airport places you within a 5-minute drive of Xoximilco and within a 10-minute drive of other popular attractions like Moon Palace Golf Club. This 156-room, 3.5-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • El Tinto Golf Course - 4 min drive - 2.3 miles
  • Xoximilco - 6 min drive - 3.8 miles
  • Grand Outlet Riviera Maya - 7 min drive - 4.5 miles
  • Riviera Cancun Golf Resort - 8 min drive - 3.7 miles
  • Moon Palace Golf Club - 8 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 5 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Berryhill Baja Grill Cantina - ‬5 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬7 min drive
  • ‪Bubba Gump Shrimp Co. - ‬7 min drive
  • ‪The Lounge - ‬5 min drive

About this property

Hyatt Place Cancun Airport

Built in 2025, the brand new Hyatt Place Cancun Airport offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms and laundry facilities.
Guests can stay connected with free WiFi. Phones, ironing boards, and desks are also standard.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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  • Free airport shuttle
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 6 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to do near Hyatt Place Cancun Airport?

This hotel is located in Cancun, close to Moon Palace Golf Club, Delfines Beach, and Riviera Cancun Golf Resort. You'll also find Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

How much does it cost to stay at Hyatt Place Cancun Airport?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Cancun Airport on May 11, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hyatt Place Cancun Airport?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hyatt Place Cancun Airport include a casino?

No, Hyatt Place Cancun Airport doesn't have a casino.

Will I find an indoor pool at Hyatt Place Cancun Airport?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hyatt Place Cancun Airport good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hyatt Place Cancun Airport have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Cancun Airport have a restaurant that serves breakfast?

Yes, Hyatt Place Cancun Airport serves free continental breakfast each morning from its restaurant.

Will Hyatt Place Cancun Airport allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hyatt Place Cancun Airport for a fee of USD 50 per pet, per stay. The property also provides food and water bowls.

Does Hyatt Place Cancun Airport have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hyatt Place Cancun Airport?

The closest major airport to Hyatt Place Cancun Airport is Cancun Intl. Airport (CUN), which is 2.4 mi away (5 minutes by car).

Are there rooms with balconies at Hyatt Place Cancun Airport?

No, there aren't any guestrooms at Hyatt Place Cancun Airport that offer a balcony.

Hyatt Place Cancun Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 698 out of 945 reviews
Rating 8 - Good. 132 out of 945 reviews
Rating 6 - Okay. 53 out of 945 reviews
Rating 4 - Poor. 23 out of 945 reviews
Rating 2 - Terrible. 39 out of 945 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. The bar needs more variety.
Stayed 1 night in Apr 2026

10/10 Excellent

Alberto

Stayed 1 night in Apr 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AirPort shuttle was on time. Room was good, no ice on my floor had to go 2 floors down for ice.
Stayed 1 night in Mar 2026

2/10 Terrible

Catherine, TAMPA

Disliked: Staff & service
We got cheated into paying $100 for food we were told was free
Stayed 1 night in Mar 2026

8/10 Good

Nastassia, Ardsley

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient, close to airport
Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Stayed 3 nights in Feb 2026

10/10 Excellent

Cesar

Stayed 1 night in Feb 2026

6/10 Okay

Darrin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was nice. Restaurant was fair at best. Wish the pool wasn't completely shaded by a busy road.
Stayed 1 night in Jan 2026

10/10 Excellent

alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious, friendly staff.
Stayed 1 night in Feb 2026

10/10 Excellent

Cesar

Liked: Cleanliness, property conditions & facilities
Very nice and clean hotel
Stayed 3 nights in Feb 2026

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Check-in was easy. Shuttle was great. The restaurant service was not good.
Stayed 1 night in Jan 2026

8/10 Good

Marilyn

Liked: Cleanliness, property conditions & facilities
Room was clean and well appointed
Stayed 2 nights in Feb 2026

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Very new property very close to the airport. Great airport shuttle service. Friendly staff and the rooms are small but beautifully put together. Breakfast ends at 9 am but is very good.
Stayed 1 night in Feb 2026

10/10 Excellent

Paulette

Stayed 1 night in Jan 2026

4/10 Poor

Maria Vivian Pacheco

Disliked: Cleanliness, amenities, property conditions & facilities
Amenities are limited. Front lobby is lacking ambiance such as flowers The bartender is also the waiter at the restaurant The room has a bad scent even though the hotel is brand new
Stayed 6 nights in Jan 2026

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Rooms were very clean and spacious!
Stayed 1 night in Feb 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was so spacious , clean and the hot water in the shower lasted a log time. I needed creamer for my coffee other than that I recommend it 100 percent.
Stayed 1 night in Feb 2026

8/10 Good

steve

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice place, nice gym, ok pool, free breakfast not bad, restaurant for anytime else stay away, get subway or burger king. Took long time for service, long time for food, for the amount of cooks that looked to be cooking for what came out was laughable, everyone else there was commenting, cold poorly cooked chicken nuggets, my kids could cook better tacos, it was $1,000 peso for 2 kids 2 adults $75 ish Canadian and you would have had better food at burger king. I'm not trying to be rude, its just the truth and looks bad on that great place.
Stayed 1 night in Feb 2026

10/10 Excellent

Lindsay

Stayed 1 night in Jan 2026

8/10 Good

Grace

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Do to a snow storm in our home area, we had to stay a night later to catch our rescheduled flight the next day. The place was perfectly fine. A nice quiet, pool, comfy beds, clean rooms, and a nice little restaurant/bar. My only critiques are the following. First it took us basically 2 1/2 to 3 hours to get the hotel shuttle from the airport to the hotel. Since this was a last-minute need, I booked the hotel and then quickly submitted for a shuttle pick up, but after realizing it’s a 24 hour notice situation I called the front desk and they put me on the schedule for 145. This was at around 11:30 AM. We called again to see if it could be sooner cuz we are basically stranded at the airport and couldn’t afford the taxis, they told us to be ready for pick up around 130 or 140 and the shuttle arrived at 3:20. This could’ve been handled a lot better, but I also acknowledge the fact that a lot of flights got canceled on this day due to storms in the United States so I’m taking it with a grain of salt. My other note is the breakfast bar. This was perfectly fine, but they didn’t have any butter for the toast which was kind of annoying so it’s just dry toasted bread. Otherwise, our stay was perfectly fine!
Stayed 1 night in Jan 2026

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Nice service
Stayed 6 nights in Jan 2026

10/10 Excellent

Heather

Stayed 1 night in Jan 2026

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel near the airport with comfortable rooms
Stayed 1 night in Feb 2026

10/10 Excellent

Madjid

Stayed 1 night in Jan 2026

8/10 Good

Madjid

Liked: Cleanliness, staff & service, amenities
Clean and quite and near airport
Stayed 1 night in Feb 2026